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Tele Access E-services Customer Service Executive Interview Questions and Answers

Updated 25 Apr 2023

Tele Access E-services Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Asked about previous experience
  • Q2. In which branch would you like to work ?
  • Q3. In which job profile and salary would u like to work

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI
  • Q2. Why u choose this line
  • Ans. 

    I chose this line because I enjoy helping others and have a passion for providing excellent customer service.

    • Passion for helping others

    • Enjoy providing excellent customer service

    • Opportunity to interact with diverse range of people

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Imarque Solutions Customer Service Executive interview:
  • Communication Skills
  • Negotiation Skills
  • MS Office
  • Computer Skills
Interview preparation tips for other job seekers - I have not worked in many companies bu i think If you are fresher I am telling in bpo or customer service for domestic voice process u will get maximum 14 to 18 thausand in hand salary as I experienced till now. When selecting any company u should be very confident in negotiations of salary and probation period other they put u in 6 or 8 months probation period and your job is not permanent until ur probation period running and ur pf will not start to deduct.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Introduction about urself Ur current ctc
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • I am proficient in using CRM systems and other custo

  • Answered by AI
  • Q2. Second round was on call with client asking about ur introduction ur prevoius work details why u leave prevoius company ur family background in english and hindi language After that explaining work profi...
  • Q3. No holiday for 3 month on time u have to come and half an hour it can be late...for leaving
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self?
  • Q2. Why we should hire your?
  • Q3. Why you want to work in our company?
Round 3 - Technical 

(2 Questions)

  • Q1. How long you work in our company?
  • Q2. Tell me about your self?
Round 1 - One-on-one 

(1 Question)

  • Q1. Everyone can crack this interview
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven ability to handle difficult customers and resolve issues

    • Proficient in using CRM software and handling multiple communication channels

    • Received multiple positive customer feedback and recognition for outstandi...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself that's it 🤣
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • I have over 5 years of experience in the customer service industry.

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information.

    • I have a proven track record of meeting and exceeding customer satisfaction goals.

    • I am proficient in using customer service software and have exc...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I would suggest try other company then this, HRH is just waste of time you will loose flexibility here and I'm sure you will quit in few months so better go for good company than this

I was interviewed in Jun 2021.

Interview Questionnaire 

5 Questions

  • Q1. What's your daily routine?
  • Q2. Tell me about your experience?
  • Q3. Speak on any Historical Building.
  • Ans. 

    Taj Mahal - A white marble mausoleum in Agra, India

    • Built by Mughal Emperor Shah Jahan in memory of his wife Mumtaz Mahal

    • Considered as one of the Seven Wonders of the World

    • Construction took over 20 years to complete

    • Inscribed with Quranic verses and intricate floral designs

    • Attracts millions of tourists every year

  • Answered by AI
  • Q4. Why do you want to join BPO?
  • Q5. Difference between Customer support and BPO?
  • Ans. 

    Customer support is a part of BPO which deals with providing assistance to customers regarding products or services.

    • BPO includes a wide range of services like customer support, technical support, sales, etc.

    • Customer support is specifically focused on addressing customer queries and concerns.

    • BPO may involve outsourcing services to other countries for cost-effectiveness.

    • Customer support may be provided through various ch...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are going for BPO interview then you should check MTI Issue and Grammar and be confident during the interview don't be nervous and do communicate properly to HR
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Group number discussion

Round 2 - Technical 

(1 Question)

  • Q1. Tell me about self introduction
Round 3 - HR 

(1 Question)

  • Q1. Last company where worked
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good discipline basic knowledge
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself than asking to privious job details if you are experienced than salary expectations.
  • Q2. Tell me something about for Mumbai

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask your interview first in English language than other questions answered go ahead with your regional language but without fumble do your job as a very confident.

I applied via Walk-in and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self in Hindi
  • Q2. Tell us about air pollution
  • Ans. 

    Air pollution is the presence of harmful substances in the air that we breathe.

    • Air pollution can be caused by natural sources such as wildfires and volcanic eruptions, as well as human activities like transportation and industrial processes.

    • Common air pollutants include carbon monoxide, sulfur dioxide, nitrogen oxides, and particulate matter.

    • Exposure to air pollution can lead to respiratory and cardiovascular problems,...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool going interview. But the waiting period is too long

Interview Questionnaire 

1 Question

  • Q1. Why should i choose you

Tele Access E-services Interview FAQs

How many rounds are there in Tele Access E-services Customer Service Executive interview?
Tele Access E-services interview process usually has 2 rounds. The most common rounds in the Tele Access E-services interview process are Resume Shortlist and HR.

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Tele Access E-services Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Tele Access E-services Customer Service Executive Salary
based on 35 salaries
₹1 L/yr - ₹3.6 L/yr
37% less than the average Customer Service Executive Salary in India
View more details

Tele Access E-services Customer Service Executive Reviews and Ratings

based on 6 reviews

2.8/5

Rating in categories

2.7

Skill development

2.7

Work-life balance

2.7

Salary

2.6

Job security

2.7

Company culture

2.7

Promotions

2.7

Work satisfaction

Explore 6 Reviews and Ratings
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35 salaries
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₹1 L/yr - ₹3.6 L/yr

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₹1.9 L/yr - ₹2.7 L/yr

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