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Tele Access E-services Customer Care Executive Interview Questions and Answers

Updated 10 Feb 2022

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Customer Care Executive Interview Questions

user image Anonymous

posted on 10 Feb 2022

I applied via Recruitment Consulltant and was interviewed before Feb 2021.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - interview was in the malad office in sej plaza.
There was only one round which was the Hr round ... I was told the process will start in 2-3 days and I will get a call and I got the call next day..

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in May 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. Bref about home town or Bangalore

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice plz donot go to these company these is two torcher company plz guys donot go
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (5 Questions)

  • Q1. ABOUT YOUR SELF
  • Q2. What is your name
  • Q3. Where are you from
  • Q4. Your last company
  • Q5. What is Your hobbies
Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. How to handle the customer anger
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Self introduction
2

One-on-one Round (1 Question)

  • Q1. Product knowledge,customer handling skills and aptitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Be courteous ,flexible and professional
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Ne confident and good communication skills
  • Q2. Tell about the previous company
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Need to discuss any topic for 2 min
3

Typing Test Round (1 Question)

  • Q1. Must have typing speed

I applied via Walk-in and was interviewed before Oct 2021.

2 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. Indroduce my self , my apttitue, qualification
  • Q2. Job role related questions
  • Q3. How work in job role
2

Technical Round (4 Questions)

  • Q1. Indroduce my self, my qualification
  • Q2. How to work my job role
  • Q3. Working details foe related the job
  • Q4. My knowledge test, apptitute

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduce My self and more than job role related questions or experiences
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Fair and was interviewed before Apr 2023.

2 Interview Rounds

1

Aptitude Test Round

Typing test is the main thing they will conduct

2

HR Round (2 Questions)

  • Q1. They will ask you to speak and they will analyse your communication skills
  • Q2. They will ask about your previous experience and analyze your skills

Interview Preparation Tips

Topics to prepare for HRH Next Services Customer Care Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Just be confident that's enough
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. The very first question is same for all about yourself Second one they want to check communication so they asked questions like how you spend ur last day abhiut...read more
3

Aptitude Test Round

Most probably they give you typing test if you clear then may be versant .

4

One-on-one Round (1 Question)

  • Q1. This is main round or we can say it is a client or technical round . In this they firstly start with intro then ask about job role , ask about your experience a...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - As I given too many interviews. So my first advise is work on your communication means English speaking.
The second think is there is 70 % english and 30% body language how respectfully actively you response to HR quest .
And last but not least confidence that you crack this interview. All the best.

Tele Access E-services Interview FAQs

How many rounds are there in Tele Access E-services Customer Care Executive interview?
Tele Access E-services interview process usually has 1 rounds. The most common rounds in the Tele Access E-services interview process are HR.

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Tele Access E-services Customer Care Executive Salary
based on 5 salaries
₹0.9 L/yr - ₹3.2 L/yr
22% less than the average Customer Care Executive Salary in India
View more details

Tele Access E-services Customer Care Executive Reviews and Ratings

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3.0/5

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1.0

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Salary & Benefits

4.0

Job Security

3.0

Company culture

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Promotions/Appraisal

3.0

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