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Globiva Customer Care Interview Questions and Answers
Globiva Customer Care Interview Experiences
1 interview found
I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.
(8 Questions)
- Q1. Give a brief introduction
- Q2. Where do you see yourself in five years?
- Q3. Why did you choose your career in science field?
- Q4. What was your goal ? Why are you changing your field?
- Q5. What do you mean by customer care?
- Ans.
Customer care refers to the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer care involves addressing customer inquiries, concerns, and complaints.
It focuses on providing excellent service and ensuring customer satisfaction.
Customer care can include various channels such as phone, email, chat, or in-person interactions.
It involves actively list...
- Q6. What is retention? What do you mean by that?
- Ans.
Retention refers to the ability of a company to keep its customers and prevent them from switching to competitors.
Retention is a key metric for businesses as it is more cost-effective to retain existing customers than to acquire new ones.
Retention can be improved through various strategies such as offering loyalty programs, providing excellent customer service, and regularly engaging with customers.
Retention rate is ca...
- Q7. What if one of you customer complaining about your products and they are like using abusive words ,what will you do in this condition?
- Q8. Will you be comfortable in 7 to 7 working hours? Without cab service?
Interview Preparation Tips
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I applied via Job Fair and was interviewed before Aug 2021. There were 2 interview rounds.
My self, my job location and which company I am working right now and my salary package
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Questions about various common diseases like asthma, CVS diseases like hypertension, angina, diabetes- drugs and insulin, endocrine disorders etc.
- Q2. Write an essay on some common diseases like asthma, hypertension etc.
(1 Question)
- Q1. Listen to the audio and summarize the information category-wise in the chief complaint, HPI, ROS, physical exam, treatment etc.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. I was asked about the basic medications. The category of the drug, and some classification of drugs.
Interview Preparation Tips
Sales Executive Interview Questions & Answers
Bill Gosling Outsourcing India
Anonymous
posted on 10 Nov 2024
(2 Questions)
- Q1. Tell me about yourself
- Q2. What was your role and responsibilities in your previous company
Selected
I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.
4 steps , duration 2hrs
(1 Question)
- Q1. Procedure typing test
(1 Question)
- Q1. Quality first - Proficiency and accuracy
I applied via Approached by Company and was interviewed in Oct 2023. There were 2 interview rounds.
Easy aptitude test with basic concentration differently we can clear the exam
Resources pro management conducted 2nd round it is virtually we go there and attend the exams they exam about one topic we need to write it and type it.
I applied via Recruitment Consultant and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. No face to face....only assessment
Interview Preparation Tips
I applied via Referral and was interviewed in Dec 2022. There were 5 interview rounds.
Apptitude has two sections one is mathematics and another one physcemetric test
(1 Question)
- Q1. About education and family background
(1 Question)
- Q1. The talent team explains one topic and that we have to type in binder
(1 Question)
- Q1. The quality test will be there for six day if we clear this direct offer letter they will give
Interview Preparation Tips
Focous on the QA(quality assignment)
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 2 interview rounds.
They will ask some basic maths english qualitative questions online exam conducted.
(2 Questions)
- Q1. First 4 days they will train for the Qualitative assesment other 2 days u have to perform in the QA.without any error. One error and ur disqualified. In those 6 days u can feel how a corporate company work...
- Q2. After that one PW session was their.
Interview Preparation Tips
2.for QA just focus on training and write it down the main points or prepare a excel sheet. So that u can refer to it.just dont make any errors in last 2 days of the assessment.
3.For PW- it all depends on you. How well u can learn things and can prepare a procedure for the other people.they will give training for this session also better be ready with pen and paper and write down each and every point. So it will be a help.
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