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Globiva Customer Care Interview Questions and Answers
Updated
24 Sep 2022
1 interview found
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I applied via Walk-in and was interviewed in Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (8 Questions)
- Q1. Give a brief introduction View Answers (2)
- Q2. Where do you see yourself in five years? View Answers (1)
- Q3. Why did you choose your career in science field? View Answers (1)
- Q4. What was your goal ? Why are you changing your field? View Answers (1)
- Q5. What do you mean by customer care? View Answers (3)
- Q6. What is retention? What do you mean by that? View Answers (1)
- Q7. What if one of you customer complaining about your products and they are like using abusive words ,what will you do in this condition? View Answers (2)
- Q8. Will you be comfortable in 7 to 7 working hours? Without cab service? View Answers (1)
Interview Preparation Tips
Topics to prepare for Globiva Customer Care interview:
- About company
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Globiva?
Ask anonymously on communities.
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posted on 2 Sep 2024
Interview experience
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Difficulty level
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Duration
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Result
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I applied via LinkedIn and was interviewed in Aug 2024.
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduction and all Add Answer
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2
Aptitude Test Round
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Technical Round (2 Questions)
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One-on-one Round (2 Questions)
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Interview Preparation Tips
Interview preparation tips for other job seekers - I advise to employer that if you think that if a candidate is not suitable or not qualified for the role then why you were being sticked to that lengthy interview process. I had given 4 5 rounds after managing for laptop by going 150 kms and in the manager round they asked to work as a different role in which I didn't have any experience so they had rejected me. Poor process of interview
Voice Process Customer Care Executive Interview Questions
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Anonymous
posted on 5 Nov 2024
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2024.
3 Interview Rounds
1
Group Discussion Round
They will give one topic and we need to talk about that yopic
2
Aptitude Test Round
Computer test with 50 questions
3
HR Round (2 Questions)
- Q1. Hr round is also there. Their also they'll ask questions based on our resume Add Answer
- Q2. Based on resume Add Answer
Interview Preparation Tips
Topics to prepare for RND Softech Voice Process Customer Care Executive interview:
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Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Referral and was interviewed in Sep 2024.
2 Interview Rounds
1
One-on-one Round (2 Questions)
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2
Assignment Round
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SARVESH MISHRA
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
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HR Round (2 Questions)
- Q1. Tell us about yourself Add Answer
- Q2. How much salary expectation Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
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Interview Preparation Tips
Interview preparation tips for other job seekers - That's great work and it's company very well 👍 no pressure work here and I am working here . Manager and T.l . Their behaviour is very good.
Harmanpreet Kaur
Interview experience
Excellent
Difficulty level
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Duration
-
Result
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One-on-one Round (2 Questions)
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Anonymous
posted on 2 Sep 2023
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Aug 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Self details and work experience Add Answer
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Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
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ashwini kamble
posted on 16 Mar 2024
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Feb 2024.
1 Interview Round
1
HR Round (4 Questions)
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posted on 6 Feb 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Jan 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. About myself experience Add Answer
3
Technical Round (1 Question)
- Q1. Typing test myself checking the patience hesitation Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nice company be confident don't go on negative reviews
Globiva Interview FAQs
How many rounds are there in Globiva Customer Care interview?
Globiva interview process usually has 2 rounds. The most common rounds in the Globiva interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Globiva Customer Care interview?
Tell us how to improve this page.
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People are getting interviews through
based on 1 Globiva interview
WalkIn
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
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