RND Softech Voice Process Customer Care Executive Interview Questions and Answers

Q1. Self introduction
Add your answer
Q2. Last experience
Add your answer

Q1. Based on their issue
Add your answer

Q1. Basic questions
Add your answer
Q2. Tell me about yourself? Where do you reside? Why do you want to join bpo?
Add your answer
Q3. What are your salary expectation? Write an essay on internet or something they will ask to..
Add your answer

Q1. Essay writing and typing test
Add your answer

Q1. The interviewer thought it's something fishy in my CV and without asking me anything about it just ask me to leave.
Add your answer

Basic harver test it is very easy

Q1. Asking about self and one topic
Add your answer

Q1. Salary discussion
Add your answer

Q1. Exam a smalla exam
Add your answer

Q1. What are your salary expectations?
Ans. 
I am open to discussing salary based on the responsibilities and benefits of the position.
• I am flexible and open to negotiation.

• I would like to be compensated fairly for my skills and experience.

• I am looking for a salary that aligns with industry standards and the responsibilities of the role.

• I am also interested in discussing additional benefits such as healthcare, retirement plans, or professional development opportu
Answered by AI
View 3 more answers
Q2. What is your family background?
Ans. 
My family background is diverse and culturally rich, with members from different professions and backgrounds.
• My family consists of individuals from various professions such as doctors, engineers, teachers, and entrepreneurs.

• We come from different cultural backgrounds, with members from different states and countries.

• Education is highly valued in my family, and many members have pursued higher education in their respect...read more
Answered by AI
View 2 more answers
Q3. Share details of your previous job.
Ans. 
I worked as a customer service representative at XYZ Company.
• Handled customer inquiries and complaints via phone and email.

• Provided product information and resolved customer issues.

• Maintained accurate records of customer interactions and transactions.

• Collaborated with other departments to ensure customer satisfaction.

• Met or exceeded monthly performance targets.
Answered by AI
View 2 more answers
Q4. What are your strengths and weaknesses?
Ans. 
My strengths include strong communication skills, attention to detail, and ability to work well in a team. My weaknesses include being overly critical of my own work and sometimes struggling with time management.
• Strong communication skills

• Attention to detail

• Ability to work well in a team

• Being overly critical of my own work

• Struggling with time management
Answered by AI
View 1 more answer
Q5. Tell me about yourself.
Ans. 
I am a dedicated and experienced professional with a strong background in customer service.
• I have worked in the customer service industry for over 5 years.

• I have excellent communication and problem-solving skills.

• I am highly organized and detail-oriented.

• I have a proven track record of delivering exceptional customer service.

• I am proficient in using various customer service software and tools.

• I am a team player and enj...read more
Answered by AI
Add your answer

Q1. About tha company name
Add your answer

Q1. About tha company name
Add your answer
Q2. About tha company name
Add your answer

I went interview for non voice process at prochant First round we have group discussion they gave one topic OTT VS CINEMA .This is easy round if we speak something about ourselves then we speak about about the topic for 2 minutes they will shortlist us. If we didnt speak means they won't move us to next round.

Q1. Why you choose prochant?
Add your answer
Q2. Why you choose medical billing field?
Add your answer

Q1. Self Introduction
Add your answer
Q2. Who is your role model and why ?
Ans. 
My role model is my mother because of her resilience, compassion, and work ethic.
• My mother has always shown incredible resilience in the face of adversity, which inspires me to never give up.

• She is also the most compassionate person I know, always putting others' needs before her own.

• Her strong work ethic has taught me the importance of hard work and dedication in achieving success.
Answered by AI
Add your answer

Grammar and Personality Development

Q1. Self Introduction
Add your answer
Q2. What is favourite destination ?
Ans. 
My favourite destination is the serene beaches of Maldives.
• Maldives is known for its crystal clear waters and white sandy beaches

• The overwater bungalows in Maldives offer a luxurious and relaxing experience

• Activities such as snorkeling, diving, and sunset cruises are popular in Maldives
Answered by AI
Add your answer

Q1. What are pro qualities
Add your answer
Q2. Are you here international or domestic
Add your answer

Typing speed test , eligible if min is 35 words per min and 85 percent accuracy

Q1. Interview with manager end
Add your answer

Q1. Tell me something about yourself?
Add your answer
Q2. Where are you from??
Add your answer