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Etech Global Services Customer Service Executive Interview Questions and Answers for Freshers
Updated
2 Sep 2024
1 interview found
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Rahul Redas
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via LinkedIn and was interviewed in Aug 2024.
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduction and all Add Answer
- Q2. Previous work experience View Answers (1)
2
Aptitude Test Round
Typing test and listening test
3
Technical Round (2 Questions)
- Q1. Ms Excel shortcut keys Add Answer
- Q2. Other troubleshooting questions Add Answer
4
One-on-one Round (2 Questions)
- Q1. Manager round will ask about your strengths and weakness Add Answer
- Q2. Why do you want to join and all View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I advise to employer that if you think that if a candidate is not suitable or not qualified for the role then why you were being sticked to that lengthy interview process. I had given 4 5 rounds after managing for laptop by going 150 kms and in the manager round they asked to work as a different role in which I didn't have any experience so they had rejected me. Poor process of interview
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in May 2024.
4 Interview Rounds
1
Group Discussion Round
Self introduction of candidate
2
Aptitude Test Round
Conducting exam for candidates
3
Assignment Round
Conducting exam for candidates
4
Technical Round (2 Questions)
- Q1. Speak about customer service Add Answer
- Q2. What do you know about bpo View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be a brave
Rupendra Sharma
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Communication skills check only. Add Answer
- Q2. None specific just random from resume. Add Answer
3
One-on-one Round (1 Question)
- Q1. Related to the process in which you selected. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If hiring is still there, they just select you if you are able to answer only its right or wrong.
I applied via Walk-in and was interviewed in Aug 2022.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Self introduction about working experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Dont be Shay and be confident best of luck
I applied via Referral and was interviewed in Nov 2020.
1 Interview Round
Interview Questions
- Q1. Only introduce myself
Add Answer
- Q2. 3benifits are wfm
View Answers (1)
- Q3. About myself
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It is very good experience.not hard process,interviewer is very politely asked questions.
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
After screening you will receive a link for the aptitude test you have to pass that test to move on to the next round.
3
Type test Round (2 Questions)
- Q1. You will have to show your typing skills. Add Answer
- Q2. Basic grammar test will be conducted. Add Answer
4
HR Round (1 Question)
- Q1. General HR question were asked. Add Answer
5
Technical Round (1 Question)
- Q1. Again type test will be conducted and some question about the process will be asked. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good communication and type speed will help you land this job.
Chandra Deepika
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. Self introduction Add Answer
3
Group Discussion Round
Same self introduction why chose this career
4
One-on-one Round (1 Question)
- Q1. What are ur strength and weekness View Answers (1)
I applied via Walk-in and was interviewed in Sep 2022.
3 Interview Rounds
1
Aptitude Test Round
Grammar questions, letter writing and essay writing ?
2
HR Round (2 Questions)
- Q1. Not a question but they’ll tell you to not demand any kind of salary in the next round. 🚩 Add Answer
- Q2. Are you tech savvy, just a general chat mostly. Add Answer
3
One-on-one Round (2 Questions)
- Q1. One more essay while your screen is being mirrored Add Answer
- Q2. One more letter writing Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - They will keep you waiting for whole day just to tell you that you did not clear the first round itself.
I met a girl who arrived at 10 in morning just to starve herself and be told that she didn’t clear the first round by 5pm.
Forget offering food, they’ll not even tell tou to go take 15 minutes and eat something.
I met a girl who arrived at 10 in morning just to starve herself and be told that she didn’t clear the first round by 5pm.
Forget offering food, they’ll not even tell tou to go take 15 minutes and eat something.
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed before Sep 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (1 Question)
- Q1. About self , last experience Add Answer
3
Technical Round (1 Question)
- Q1. Customer service related questions, they check communication skills , some tricky questions they will for checking the presence of mind . Add Answer
I applied via Naukri.com and was interviewed before Jan 2021.
3 Interview Rounds
Interview Questions
- Q1. At first, the hr was very clear in the job requirement. And in second round, you will be given an assessment link for typing speed and to examine your thoughts ...read more
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be clear with your sentences, share your experiences in this field. Have a positive mindset. Once, you are on call with HR. Don't act as if it's a question and answer session, I did this in my first interview lol..Converse with them, ask them valid questions (it shows your interest in this job). And yeah, it's not that difficult. You can pass this interview. All the very best!!
Etech Global Services Interview FAQs
How many rounds are there in Etech Global Services Customer Service Executive interview for freshers?
Etech Global Services interview process for freshers usually has 4 rounds. The most common rounds in the Etech Global Services interview process for freshers are HR, Aptitude Test and Technical.
What are the top questions asked in Etech Global Services Customer Service Executive interview for freshers?
Some of the top questions asked at the Etech Global Services Customer Service Executive interview for freshers -
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Etech Global Services Customer Service Executive Reviews and Ratings
based on 16 reviews
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