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Engaged Employer

Etech Global Services

3.9
based on 337 Reviews
Video summary

Working at Etech Global Services

Company Summary

Etech Global Services is a provider of Contact Center Services, Call Center Quality Monitoring Solutions, IT, Software Solutions,& Product Development Services.

Overall Rating

3.9/5
based on 337 reviews
highly rated categories
5% above
industry average
highly rated categories
Highly rated for

Company culture, Job security, Work-life balance

highly rated categories
Critically rated for

Promotions

Work Policy
Work from office
Work from office
71% employees reported
Monday to Friday
Monday to Friday
51% employees reported
Flexible timing
Flexible timing
64% employees reported
No travel
No travel
83% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
Cafeteria
33 employees reported
Office cab/shuttle
Office cab/shuttle
32 employees reported
Job/Soft skill training
Job/Soft skill training
31 employees reported
Health insurance
Health insurance
28 employees reported
View all benefits

About Etech Global Services

Founded in1997 (28 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
HeadquartersNacogdoches, Texas, United States (USA)
Office Locations
--
Websiteetechgs.com
Primary Industry
Other Industries
View in video summary
Etech Global Services is a servant leader organization committed to making a remarkable difference for each other, our customers, and within our communities. Etech offers a suite of services that includes inbound and outbound customer care, quality monitoring and analytics, email, live chat, technical support, back office support, and software development.

Etech Global Services Ratings

based on 337 reviews

Overall Rating

3.9/5
How AmbitionBox ratings work?
5
142
4
96
3
51
2
19
1
29

Category Ratings

3.9

Company culture

3.9

Job security

3.8

Work-life balance

3.6

Skill development

3.6

Work satisfaction

3.5

Salary

3.1

Promotions

Etech Global Services is rated 3.9 out of 5 stars on AmbitionBox, based on 337 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Etech Global Services
based on 318 reviews
4.1
Rated by 92 Women
Rated 4.0 for Job security and 3.9 for Work-life balance
3.9
Rated by 226 Men
Rated 3.9 for Company culture and 3.8 for Work-life balance

Work Policy at Etech Global Services

based on 40 reviews in last 6 months
Work from office
71%
Permanent work from home
15%
Hybrid
14%

Etech Global Services Reviews

Top mentions in Etech Global Services Reviews

+ 5 more

Compare Etech Global Services with Similar Companies

Etech Global Services
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Overall Rating
3.9/5
based on 337 reviews
3.3/5
based on 2.3k reviews
3.9/5
based on 7.5k reviews
3.5/5
based on 2.7k reviews
Highly Rated for
Job security
Company culture
Work-life balance
No highly rated category
No highly rated category
No highly rated category
Critically Rated for
Promotions
Salary
Promotions
Company culture
Promotions
Promotions
Salary
Skill development
Primary Work Policy
Work from office
71% employees reported
Work from office
60% employees reported
Work from office
70% employees reported
Hybrid
48% employees reported
Rating by Women Employees
4.1
Good
rated by 92 women
3.5
Good
rated by 694 women
3.7
Good
rated by 1.3k women
3.6
Good
rated by 759 women
Rating by Men Employees
3.9
Good
rated by 226 men
3.3
Average
rated by 1.6k men
3.9
Good
rated by 5.8k men
3.4
Average
rated by 1.8k men
Job security
3.9
Good
3.7
Good
3.4
Average
3.7
Good
View more

Etech Global Services Salaries

Etech Global Services salaries have received with an average score of 3.5 out of 5 by 337 employees.

Customer experience Specialist

(151 salaries)
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₹2.4 L/yr - ₹4.9 L/yr

Quality Analyst

(136 salaries)
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₹2.4 L/yr - ₹4.8 L/yr

Business Analyst

(128 salaries)
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₹3.7 L/yr - ₹9.8 L/yr

Senior Business Analyst

(77 salaries)
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₹5.5 L/yr - ₹15.5 L/yr

Online Chat Representative

(61 salaries)
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₹2.3 L/yr - ₹5 L/yr

Customer Service Executive

(36 salaries)
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₹2.4 L/yr - ₹4.3 L/yr

Customer Service Representative

(33 salaries)
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₹2 L/yr - ₹4.7 L/yr

Customer experience Executive

(33 salaries)
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₹2.8 L/yr - ₹4.2 L/yr

Lead Analyst

(28 salaries)
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₹7.9 L/yr - ₹17 L/yr

System Administrator

(25 salaries)
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₹2.9 L/yr - ₹5.8 L/yr

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Etech Global Services FAQs

When was Etech Global Services founded?
Etech Global Services was founded in 1997. The company has been operating for 28 years primarily in the BPO sector.
Where is the Etech Global Services headquarters located?
Etech Global Services is headquartered in Nacogdoches, Texas.
How many employees does Etech Global Services have in India?
Etech Global Services currently has more than 1,600+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Etech Global Services based on the number of reviews submitted on AmbitionBox.
Does Etech Global Services have good work-life balance?
Etech Global Services has a Work-Life Balance Rating of 3.8 out of 5 based on 300+ employee reviews on AmbitionBox. 71% employees rated Etech Global Services 4 or above, while 29% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Etech Global Services work-life balance reviews for more details
Is Etech Global Services good for career growth?
Career growth at Etech Global Services is rated as moderate, with a promotions and appraisal rating of 3.1. 29% employees rated Etech Global Services 3 or below, while 71% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Etech Global Services promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Etech Global Services?
Working at Etech Global Services comes with several advantages and disadvantages. It is highly rated for company culture, job security and work life balance. However, it is poorly rated for promotions / appraisal, based on 300+ employee reviews on AmbitionBox.
Etech Global Services Overview
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