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Engaged Employer
Etech Global Services
3.9
based on 335 Reviews
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Company Overview
Company Locations
Working at Etech Global Services
Company Summary
Etech Global Services is a provider of Contact Center Services, Call Center Quality Monitoring Solutions, IT, Software Solutions,& Product Development Services.
Overall Rating
3.9/5
based on 335 reviews
5% above
industry average
Highly rated for
Company culture, Job security, Work-life balance
Critically rated for
Promotions
Work Policy
Work from office
71% employees reported
Monday to Friday
51% employees reported
Flexible timing
64% employees reported
No travel
83% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
33 employees reported
Office cab/shuttle
32 employees reported
Job/Soft skill training
31 employees reported
Health insurance
28 employees reported
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About Etech Global Services
View in video summary
Etech Global Services is a servant leader organization committed to making a remarkable difference for each other, our customers, and within our communities. Etech offers a suite of services that includes inbound and outbound customer care, quality monitoring and analytics, email, live chat, technical support, back office support, and software development.
Etech Global Services Ratings
based on 335 reviews
Overall Rating
3.9/5
How AmbitionBox ratings work?
5
142
4
94
3
51
2
19
1
29
Category Ratings
3.9
Company culture
3.9
Job security
3.8
Work-life balance
3.6
Skill development
3.6
Work satisfaction
3.5
Salary
3.1
Promotions
Etech Global Services is rated 3.9 out of 5 stars on AmbitionBox, based on 335 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Etech Global Services
based on 316 reviews
4.1
Rated by 90 Women
Rated 4.0 for Work-life balance and 4.0 for Job security
3.9
Rated by 226 Men
Rated 3.9 for Company culture and 3.8 for Work-life balance
Work Policy at Etech Global Services
based on 40 reviews in last 6 months
Work from office
71%
Permanent work from home
15%
Hybrid
14%
Etech Global Services Reviews
Top mentions in Etech Global Services Reviews
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Compare Etech Global Services with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.9/5 based on 335 reviews | 3.6/5 based on 39.6k reviews | 3.7/5 based on 90.4k reviews | 3.7/5 based on 53.4k reviews |
Highly Rated for | Job security Company culture Work-life balance | Job security | Job security Work-life balance | Job security |
Critically Rated for | Promotions | Salary Promotions Work satisfaction | Promotions Salary Work satisfaction | Promotions Salary |
Primary Work Policy | Work from office 71% employees reported | Hybrid 86% employees reported | Work from office 81% employees reported | Hybrid 62% employees reported |
Rating by Women Employees | 4.1 Good rated by 90 women | 3.7 Good rated by 11.9k women | 3.8 Good rated by 26.2k women | 3.8 Good rated by 15.3k women |
Rating by Men Employees | 3.9 Good rated by 226 men | 3.5 Good rated by 25.2k men | 3.6 Good rated by 59.1k men | 3.7 Good rated by 35.7k men |
Job security | 3.9 Good | 4.1 Good | 4.5 Good | 3.8 Good |
View more
Etech Global Services Salaries
Etech Global Services salaries have received with an average score of 3.5 out of 5 by 335 employees.
Customer experience Specialist
(151 salaries)
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₹2.4 L/yr - ₹4.9 L/yr
Quality Analyst
(136 salaries)
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₹2.4 L/yr - ₹4.8 L/yr
Business Analyst
(128 salaries)
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₹3.7 L/yr - ₹9.8 L/yr
Senior Business Analyst
(77 salaries)
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₹5.5 L/yr - ₹15.5 L/yr
Online Chat Representative
(61 salaries)
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₹2.3 L/yr - ₹5 L/yr
Customer Service Executive
(35 salaries)
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₹2.4 L/yr - ₹4.3 L/yr
Customer Service Representative
(33 salaries)
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₹2 L/yr - ₹4.7 L/yr
Customer experience Executive
(33 salaries)
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₹2.8 L/yr - ₹4.2 L/yr
Lead Analyst
(28 salaries)
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₹7.9 L/yr - ₹17 L/yr
System Administrator
(25 salaries)
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₹2.9 L/yr - ₹5.8 L/yr
Etech Global Services Interview Questions
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Top Etech Global Services interview questions and answers
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Etech Global Services Jobs
Popular Designations Etech Global Services Hires for
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Current Openings
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3.8
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3.3
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4.5
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3.1
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3.7
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3.9
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3.5
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Companies Similar to Etech Global Services
Tech Mahindra
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Etech Global Services FAQs
When was Etech Global Services founded?
Etech Global Services was founded in 1997. The company has been operating for 28 years primarily in the BPO sector.
Where is the Etech Global Services headquarters located?
Etech Global Services is headquartered in Nacogdoches, Texas.
How many employees does Etech Global Services have in India?
Etech Global Services currently has more than 1,600+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Etech Global Services based on the number of reviews submitted on AmbitionBox.
Does Etech Global Services have good work-life balance?
Etech Global Services has a Work-Life Balance Rating of 3.8 out of 5 based on 300+ employee reviews on AmbitionBox. 70% employees rated Etech Global Services 4 or above, while 30% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Etech Global Services work-life balance reviews for more details
Is Etech Global Services good for career growth?
Career growth at Etech Global Services is rated as moderate, with a promotions and appraisal rating of 3.1. 30% employees rated Etech Global Services 3 or below, while 70% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Etech Global Services promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Etech Global Services?
Working at Etech Global Services comes with several advantages and disadvantages. It is highly rated for company culture, job security and work life balance. However, it is poorly rated for promotions / appraisal, based on 300+ employee reviews on AmbitionBox.
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