Etech Global Services Customer Service Executive Reviews by 10+ Employees | Rated 4.1/5

What employees say about Etech Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

67% employees reported

Flexible timing

62% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

4 reviews

3.9

Rated by Men

10 reviews

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Top Mentions in Etech Global Services Customer Service Executive Reviews

16 reviews found

Sort by: Popular

Customer Service Executive in Gandhinagar

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Aug 2024

Likes

Minus zero

Dislikes

I had applied on LinkedIn for customer support.HR saw my resume and scheduled virtual interview since I am from jaipur. Interview couldn't be conducted over the phone so she told me to arrange a laptop. Then I went to ajmer only for their interview. Two days I had been there.Always waiting for their calls. I had manage everything bytheir timings. I had cleared all the rounds and in the end she told me we are gonna put you in sales profile though I didn't have any sales experience so in the final round manager had asked about the sales I only answered what I can. And they had rejected me saying you are not fit for this role. So the conclusion is I already was not fit for this role. Why they had conducted 3 interview? They should have known earlier that I'm not a good fit for sales or how I can be I don't have experience in sales. So this is the worst company and also waste of time for interview. They will take your grammar test, typing test, listening test, sentence formation test,excel test,screening and then manager round. They had wasted my time as well as my money. If they knew I would not be a perfect fit why they had taken so many useless interview. Ridiculous. I will post this everywhere so no one gonna have trouble....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Employer’s Response

We are sorry to hear this, Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first.

Customer Service Executive in Vadodara

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Dec 2023

Likes

You can reach your superiors without any hesitation, friendly and warm environment which makes you work efficiently and keep you positive all the time. Etech gives the work security to their employees and always be there with them in their good or bad times.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

When you start enjoying your work, you don’t find any faults and work dedicatedly.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!

Customer Service Executive in Gandhinagar

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Nov 2023

Likes

Helped me a lot to improve my communication skills and got to learn many new skills working in the company. Excellent trainers and most of the leaders.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Customer Service Executive in Vadodara

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Nov 2023

Likes

Work culture and the stability that etech offers to its employees.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

As far nothing . It's a best place to work.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Customer Service Executive in Gandhinagar

Full Time

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 08 Feb 2023

Likes

Alot of things

Job security - Good

Dislikes

nothing as of now that i would like to share.

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Customer Service Executive in Gandhinagar

Full Time

Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Oct 2022

Likes

Work culture

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotions and Appraisal

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!

Customer Service Executive in Gandhinagar

Full Time

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 10 Oct 2023

Likes

Management and salary

Salary - Good
Skill development - Good
Company culture - Good

Dislikes

There is no job security, hr are strict more than its necessary, high post authority will dominate over the new ones

Job security - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

You are reading trusted reviews. Keep reading to find out more about Etech Global Services.

Customer Service Executive in Gandhinagar

Full Time

Operation Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 29 Jan 2020

Likes

Great team to work with

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Canteen is not good

Work Details

Chat support

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thanks for taking the time to submit your thoughts on working with Etech. Related to your comment, if you are open to discuss further, we encourage you to connect with HR Director. We are open for feedback and to improve. Thank you once again for this review and wish you all the best!

Discover interview dos and don'ts from real experiences

Customer Service Executive in Gandhinagar

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Nov 2021

Likes

Excellent company to work with

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employer’s Response

Customer Service Executive in Gandhinagar

Operation & Maintenance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Mar 2022

Likes

Good

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

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Work Details

Good sbjsjsjsjskskkslslslslsldlldldldldkdkdkdldlld

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Employer’s Response

Customer Service Executive in Gandhinagar

Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Jan 2021

Likes

Nothing much

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Employer’s Response

Customer Service Executive in Vadodara

Retail & B2C Sales Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 05 Jul 2020

Likes

Really didn't liked anything about the working culture of Etech

Dislikes

There attitude towards employees in pandemic.. Firstly I had to go through lot of issues when I wanted to come back to my home town.. secondly they are giving so much mental pressure regarding performance..

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Customer Service Executive in Gandhinagar

IT Consulting Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 29 Jan 2022

Likes

Had a great experience working there, awesome work environment.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Work Details

Work days: Rotational Shift (Strict Timings)

Employer’s Response

Customer Service Executive in Vadodara

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Jun 2021

Likes

Good company to start your career in BPO sector

Skill development - Good

Dislikes

Work pressure.

Work Details

Good place to develop personality

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employer’s Response

Customer Service Executive in Vadodara

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Dec 2023

Likes

Good work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Customer Service Executive in Gandhinagar

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Dec 2023

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Employer’s Response

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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Etech Global Services Customer Service Executive Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Etech Global Services reviews submitted by Etech Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Etech Global Services is the right company for you. ...Read more

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Etech Global Services Customer Service Executive Reviews

Etech Global Services Customer Service Executive Reviews

What employees say about Etech Global Services?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

16 reviews found

People also ask about Etech Global Services's Customer Service Executives

Tell us how to improve this page.

Etech Global Services Customer Service Executive Reviews by Locations

Etech Global Services Reviews by Designations