Etech Global Services Customer Service Representative Reviews
based on 15 reviews
Updated 9 Oct, 2024
Overall Rating
4.8/5
How AmbitionBox ratings work?
Category Ratings
4.9
Company culture
4.7
Skill development
4.6
Job Security
4.5
Salary & Benefits
4.5
Work Satisfaction
4.5
Promotions/Appraisal
4.4
Work-Life balance
Etech Global Services is rated
4.8 out of 5 stars on
AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Etech Global Services is rated
4.8 out of 5 stars on
AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Etech Global Services Customer Service Representative Reviews
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15 reviews found
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Popular
Customer Service Representative in
Vadodara
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Everything is likeable in this company. I am fool that I left.-
Shivam Gupta
Dislikes
Nope
Customer Service Representative in
Vadodara
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Dec 2023
Likes
For me its a best experience at etech. Its my first job in US process. Here is like we have cab facilities, too many things we have we can not describe in words. And we have days like if i talk about days we celebrate traditional day and black day white day on that day have to wear black and white. I like like this work culture at etech global services.
Dislikes
Nothing. Every thing is good for me.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
Similar companies for Customer Service Representative
Constant upcoming opportunities that leads to self improvement, the team building culture which promotes teachability and great learning, stage to present ourselves which leads to leadership qualities.
Dislikes
Etech culture can never disappoint one's way of exploring and adapting the personal and thinking!
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
Customer Service Representative in
Vadodara
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Nov 2023
Likes
The best think about etech is there culture like how they appreciate if you do some good work, also they respect everyone even though they are junior level.
Dislikes
The only thing is that sometimes i can not tolerate the air conditioning as we can not turn it off even in winter
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Customer Service Representative in
Vadodara (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Dec 2023
Likes
Very good working environment, cooperative and supportive colleagues. Best place to shape a career👍
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
Customer Service Representative in
Vadodara
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Dec 2023
Likes
The working environment and management is excellent.
Dislikes
Nothing right now
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
Customer Service Representative in
Vadodara
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Dec 2023
Likes
Working culture and the environment….
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
You are reading trusted reviews. Keep reading to find out more about
Etech Global Services.
Customer Service Representative in
Vadodara
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 Nov 2023
Likes
The work culture, and no one makes you feel less than anyone.
Dislikes
N/A
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
There is harrasment of the employee desk job most people don't follow the English language policy
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for the feedback and we want you to know that investigations into harassment concerns are taken seriously and handled as discreetly and confidentially to protect complainants and also provide a fair process. Therefore, if you have a specific concern, please connect with your local HR Head immediately so we can assist. Secondly, we all can improve our English language skill by practicing it in routine. It helps us to communicate well with our customers and clients. At Etech, we believe holding each other accountable to ensure we nurture a culture of learning, coaching and development jointly.
Customer Service Representative in
Vadodara
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Dec 2022
Likes
It is good for people who like to work late night or night shift as this is a US-based company so your salary will be great.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
Customer Service Representative in
Gandhinagar
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Workspace environment
Dislikes
Salary growth
Work Details
It was great
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
Customer Service Representative in
Gandhinagar
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Oct 2020
Likes
Before an employee I am a human being and that's what impressed me the most about etech when a company understand the emotions and how they can help provide proper resources to their employees at the time. Where situation is unpredictable.
Dislikes
Nothing
Work Details
Great.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work
Customer Service Representative in
Ahmedabad
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Jul 2020
Likes
I don't like working there and they're not at all supportive in any section.
Dislikes
Support staff, working environment, culture, etc are the things I dislike.
Work Details
Worst experience
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. Related to your comment, if you are open to discuss further, we encourage you to connect with HR Director. We are open for feedback and to improve. Thank you once again for this review and wish you all the best!
Customer Service Representative in
Vadodara
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 30 Nov 2019
Likes
The compensation and the benefits are great. Work environment is also good. Overall a good company to get a headstart
Dislikes
The rotational shifts every month. They should make it quarterly.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive factors within Etech. We cater to International clients and therefore, the shifts are designed according to the business needs. Neverthless, we work 24 *7 and we have ample opportunities for people who have aspirations. We appreciate everything you do for us to make Etech a great place to work!
Customer Service Representative in
Vadodara
Full Time
·
Sales Support & Operations Department
1.0
posted on 20 Dec 2023
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!