Etech Global Services Quality Analyst Interview Questions and Answers

Q1. Personal Introduction
Add your answer
Q2. Last Job Role And Responsibilitys
Ans. 
Quality Analyst at XYZ Company
• Conducted quality assurance tests on software applications

• Identified and reported bugs and issues to development team

• Collaborated with cross-functional teams to ensure quality standards were met
Answered by AI
Add your answer

Q1. What is BQ ?
Ans. 
BQ stands for Batch Quality, which refers to the quality of a batch of products or services produced at a specific time.
• BQ is used to assess the overall quality of a group of products or services produced together.

• It helps in identifying any issues or defects in the batch that need to be addressed.

• BQ can be measured using various quality metrics and indicators.

• For example, in manufacturing, BQ can be determined by insp...read more
Answered by AI
Add your answer
Q2. What is 7Qc tools ?
Ans. 
7QC tools are a set of quality control tools used for process improvement and problem-solving in quality management.
• Check sheets: Used to collect and analyze data in a systematic way.

• Pareto chart: Helps identify the most significant factors contributing to a problem.

• Cause-and-effect diagram (Fishbone diagram): Used to identify and analyze potential causes of a problem.

• Histogram: Represents data distribution visually to...read more
Answered by AI
Add your answer
Q3. Why quality is important ?
Ans. 
Quality is important to ensure customer satisfaction, meet regulatory requirements, and maintain a good reputation.
• Ensures customer satisfaction by delivering products/services that meet or exceed expectations

• Helps in meeting regulatory requirements and standards

• Maintains a good reputation for the company

• Reduces costs by minimizing defects and rework

• Increases efficiency and productivity

• Improves overall customer experie
Answered by AI
Add your answer
Q4. What is critical and non critical errors ?
Ans. 
Critical errors are severe issues that can cause system failure, while non-critical errors are less severe and do not impact system functionality.
• Critical errors can lead to system crashes or data loss

• Non-critical errors may include minor bugs or cosmetic issues

• Examples of critical errors: database corruption, server downtime

• Examples of non-critical errors: spelling mistakes, UI alignment issues
Answered by AI
Add your answer
Q5. Tell me about the Dead Air And Hold ?
Ans. 
Dead air and hold refer to periods of silence or inactivity during a call or communication process.
• Dead air is when there is complete silence on the line, often due to technical issues or lack of response from the other party.

• Hold is when one party puts the call on hold, usually to consult with someone else or look up information.

• Both dead air and hold can impact the quality of the call and should be minimized to ensur...read more
Answered by AI
Add your answer
Q6. What is wowcall ?
Ans. 
Wowcall is a telecommunications service provider offering voice over IP (VoIP) solutions for businesses and individuals.
• Wowcall provides VoIP services for making calls over the internet.

• They offer solutions for businesses looking to improve their communication systems.

• Wowcall allows users to make international calls at lower rates compared to traditional phone services.
Answered by AI
Add your answer
Q7. What are the quality parameters ?
Ans. 
Quality parameters are specific criteria used to measure the quality of a product or service.
• Accuracy - how close the results are to the true value

• Precision - how close the results are to each other

• Reliability - consistency of results over time

• Reproducibility - ability to obtain the same results under different conditions

• Efficiency - achieving the desired outcome with minimal resources
Answered by AI
Add your answer
Q8. Why do you want to join bill gosling ?
Ans. 
I want to join Bill Gosling because of their reputation for providing high-quality services and their commitment to employee growth and development.
• Reputation for high-quality services

• Commitment to employee growth and development

• Opportunities for career advancement

• Positive work culture

• Strong leadership team
Answered by AI
Add your answer

Fk off the team and simply they will show lot of attitude infront of the jobseekers

First of all company peoples are not educated

Q1. General topis they will ask
Add your answer
Q2. Time wate and not useful questions they were asking
Add your answer

Q1. What is ATA? How can you conduct ATA?
Ans. 
ATA stands for Acceptance Test Automation. It is a process of automating the testing of software applications to ensure they meet the acceptance criteria.
• ATA involves creating automated test scripts to validate the functionality of the software

• It helps in reducing manual testing efforts and increasing test coverage

• ATA tools like Selenium, HP UFT, and TestComplete can be used to conduct ATA

• Test scripts are executed auto...read more
Answered by AI
Add your answer
Q2. What is calibration? How many type of calibration is there? How can you calculate variance?
Ans. 
Calibration is the process of comparing measurements of an instrument or device to a known standard to ensure accuracy. There are two types of calibration: internal and external. Variance can be calculated by finding the average of the squared differences between each data point and the mean.
• Calibration is the process of adjusting or determining the accuracy of an instrument or device by comparing its measurements to a...read more
Answered by AI
Add your answer

Aptitude test 10 15 questions need to answer

Q1. Typying speed with 95 % acuracy
Ans. 
Typing speed with 95% accuracy is a measure of how fast and accurately a person can type on a keyboard.
• Typing speed refers to the number of words or characters a person can type per minute.

• Accuracy in typing is the percentage of correctly typed words or characters out of the total typed.

• For example, a typing speed of 60 words per minute with 95% accuracy means that out of 60 words typed, 57 are correct.

• Improving typing...read more
Answered by AI
Add your answer
Q2. Essay writing few topics like leadership skills, time management. Favorite picnic sport Favorite movie
Add your answer