Etech Global Services Operations Executive Interview Questions and Answers

It was calculus,observation,

Q1. Toughest situation of life and how you dealt with it
Add your answer
Q2. Are you comfortable in working in graveyard shift
Add your answer

Q1. Technical round was taken by the 2 operation managers. Quotations asked related to accounting entries, excel formulas, application based questions.
Add your answer
Q2. What is accounting entry for an invoice booking, accrual, prepayment and depreciation.
Ans. 
Accounting entries for invoice booking, accrual, prepayment, and depreciation.
• Invoice booking: Debit accounts payable, credit expense or asset account.

• Accrual: Debit expense or asset account, credit accrual account.

• Prepayment: Debit prepayment account, credit cash or accounts payable.

• Depreciation: Debit depreciation expense, credit accumulated depreciation.
Answered by AI
Add your answer
Q3. Excel formulas to club two cell values and what are limitations of VLOOKUP formula.
Ans. 
Excel formulas to club two cell values and limitations of VLOOKUP formula.
• To combine two cell values in Excel, you can use the CONCATENATE function or the ampersand (&) operator.

• Example: =CONCATENATE(A1, B1) or =A1&B1

• VLOOKUP is a powerful Excel function used to search for a value in a table and return a corresponding value from another column.

• Limitations of VLOOKUP include: it only searches in the leftmost column of th...read more
Answered by AI
Add your answer

Q1. General introduction
Add your answer

Q1. Tell me about yourself!
Add your answer
Q2. What positive changes would you like to bring to the organization?
Ans. As a Team Leader in the BPO organization, I would like to implement several positive changes. Firstly, I'd focus on enhancing communication within the team and with clients, fostering a more transparent and collaborative environment. Additionally, I'd introduce ongoing training and skill development programs to ensure the team stays up-to-date with industry trends. Streamlining processes to increase efficiency, along w...read more
Answered by Jayeshkumar R Purohit
Add your answer

Q1. How do you doManpower planning,
Ans. 
Manpower planning involves forecasting staffing needs and developing strategies to meet those needs.
• Analyze historical data to identify trends and patterns in staffing needs

• Consider factors such as seasonality, business growth, and employee turnover

• Develop contingency plans for unexpected changes in staffing needs

• Collaborate with HR to recruit and hire new employees

• Monitor and adjust staffing levels as needed to ensure...read more
Answered by AI
Add your answer
Q2. How do you Atrrition control
Ans. 
Attrition control can be achieved through various measures such as employee engagement, career development, and competitive compensation.
• Regular employee engagement activities to keep employees motivated and committed to the organization

• Providing opportunities for career development and growth to retain employees

• Offering competitive compensation and benefits to attract and retain top talent

• Conducting exit interviews to...read more
Answered by AI
Add your answer

Q1. How do you do conflict management
Ans. 
I approach conflict management by actively listening, identifying the root cause, and finding a mutually beneficial solution.
• Listen to both parties to understand their perspectives

• Identify the root cause of the conflict

• Encourage open communication and collaboration

• Find a mutually beneficial solution

• Document the resolution for future reference
Answered by AI
View 1 more answer
Q2. How do you deal with demanding client
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Where did you find the vacancy
Add your answer
Q3. Salary expectation
Add your answer

Q1. Questions regarding work experience
Add your answer
Q2. Various hypothetical questions regarding ops management
Add your answer
Q3. Hypothetical questions regarding people and conflict management
Add your answer
Q4. Hypothetical questions regarding client manegement
Add your answer

Q1. Questions regarding work experience
Add your answer
Q2. Hypothetical questions regarding ops, people, conflict and client management
Add your answer

It was good and difficult but we can clear it thoroughly

Q1. Why are you leaving your current company
Add your answer
Q2. Why do we hire you
Add your answer

Q1. Badi questions on education, experience and salary
Add your answer

Q1. Everything a center head can ask on psychometric, role based situation handling etc
Add your answer