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based on 343 Reviews

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Etech Global Services Online Chat Representative Interview Questions and Answers

Updated 9 Feb 2025

Etech Global Services Online Chat Representative Interview Experiences

4 interviews found

Online Chat Representative Interview Questions & Answers

user image Anonymous

posted on 12 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Typing speed test
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Again tell me something about yourself but with Manager.
    • Add your answer
  • Q2. Are you comfortable working in rotational shifts?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and fluent while introducing yourself.

Online Chat Representative Interview Questions & Answers

user image Anonymous

posted on 28 Jan 2025

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - Group Discussion 

There is a normal group discussion to check your communication skills and after clearing that they will take the mock test to check your thoughts and other things.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic things about yourself if you are fresher and experienced.
    • Add your answer
  • Q2. Why you left the previous company and what do you know about the etech?
  • Ans. 

    I left my previous company to pursue new opportunities. I am familiar with etech's reputation for providing excellent online chat services.

    • Left previous company for career growth

    • Interested in new opportunities

    • Aware of etech's reputation for online chat services

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is the salary discussion round with the manager.

Online Chat Representative Interview Questions Asked at Other Companies

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Q1. What are the different types of OS you are comfortable working wi ... read more
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asked in Etech Global Services
Q2. sell the pen which is on my desk..
View answers (2)
asked in Online Systems
Q3. What are the causes of poor mental health?
View answers (3)
asked in Cipla
Q4. How will you answer a customer query
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asked in Online Systems
Q5. Mention the total area of jammu and kashmir state
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Online Chat Representative Interview Questions & Answers

user image Anonymous

posted on 9 Feb 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Assignment 

Proficient in speaking, reading, writing, and listening in English.

Round 2 - HR 

(1 Question)

  • Q1. Can you tell me about yourself?
    • Add your answer

Online Chat Representative Interview Questions & Answers

user image Anonymous

posted on 28 Oct 2021

I applied via Walk-in and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Sell the pen which is on my desk..
  • Ans. 

    This pen is a must-have for anyone who values quality and style.

    • The pen has a sleek design that is both professional and stylish.

    • It writes smoothly and effortlessly, making it perfect for everyday use.

    • The ink is long-lasting and won't smudge or smear.

    • It's a great gift for anyone who appreciates fine writing instruments.

    • This pen is a great value for its quality and durability.

    • Answered by AI
    View 1 more answer
  • Q2. Sell a bouquet to customer on chat
  • Ans. 

    Our bouquets are handcrafted with the freshest flowers and arranged beautifully to brighten up any occasion.

    • Our bouquets are perfect for any occasion, whether it's a birthday, anniversary, or just because.

    • Our flowers are sourced from local farms to ensure the freshest quality.

    • We offer a variety of arrangements to fit any budget and style.

    • Our expert florists handcraft each bouquet with care and attention to detail.

    • Here'...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - overall experience was very good.. essay writing was there, grammar test , 2 personal rounds one with HR and the other one was with account manager.

Etech Global Services interview questions for designations

 Chat Support Executive

 (1)

 Customer Service Representative

 (1)

 Chat and Email Support Executive

 (1)

 Customer Service Representative 1

 (1)

 Business Analyst

 (8)

 Quality Analyst

 (4)

 Customer Service Executive

 (3)

 Fraud Analyst

 (1)

Top trending discussions

View All
Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
Got a question about Etech Global Services?
Ask anonymously on communities.

Interview questions from similar companies

Online Chat Representative Interview Questions & Answers

TTEC India user image Anonymous

posted on 9 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - HR 

(8 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. Where do you see yourself in 5 years?
    • Add your answer
  • Q7. What are your strengths and weaknesses?
    • Add your answer
  • Q8. Tell me about yourself.
    • Add your answer
Round 2 - Aptitude Test 

Knowledge test

Round 3 - One-on-one 

(1 Question)

  • Q1. Your communication skills, chatting skills, typing speed, positive points, and last job profile.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be enthusiastic, be fluent and be positive.

Online Chat Representative Interview Questions & Answers

TTEC India user image Anonymous

posted on 15 Jan 2022

I applied via Referral and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic interview questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and you will be through.

Sales Executive Interview Questions & Answers

Quess user image Anonymous

posted on 8 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Do u have eny experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice working with Quess corp Ltd nice experience and employees are working with friendly

Sales Executive Interview Questions & Answers

Alldigi Tech user image Anonymous

posted on 12 Jun 2021

I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be hesitated whenever you go for any interview be prepared and don't think about job you will get or not always think that your interview should be perfect then definitely you will get that job

Sales Executive Interview Questions & Answers

Quess user image Anonymous

posted on 6 Dec 2019

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company?
    • View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly,use good eye contact and be confident.

Sales Executive Interview Questions & Answers

Quess user image Anonymous

posted on 29 Aug 2022

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

About Your Experience and Personal Skills , Behaviour, Communication skills, Hygiene

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't lose Opportunity For Your Life Ensure chance
More about working at Etech Global Services

Etech Global Services Interview FAQs

How many rounds are there in Etech Global Services Online Chat Representative interview?
Etech Global Services interview process usually has 2-3 rounds. The most common rounds in the Etech Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Etech Global Services Online Chat Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Etech Global Services. The most common topics and skills that interviewers at Etech Global Services expect are Communication Skills, Computer Proficiency, Customer Service and chat support.
What are the top questions asked in Etech Global Services Online Chat Representative interview?

Some of the top questions asked at the Etech Global Services Online Chat Representative interview -

  1. sell the pen which is on my desk...read more
  2. sell a bouquet to customer on c...read more
  3. Typing speed t...read more

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Etech Global Services Interviews By Designations

Interview Questions for Popular Designations

Etech Global Services Online Chat Representative Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more

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Etech Global Services Online Chat Representative Salary
based on 61 salaries
₹2.3 L/yr - ₹5 L/yr
14% more than the average Online Chat Representative Salary in India
View more details

Etech Global Services Online Chat Representative Reviews and Ratings

based on 24 reviews

4.3/5

Rating in categories

3.7

Skill development

4.1

Work-life balance

4.0

Salary

4.6

Job security

4.0

Company culture

3.2

Promotions

3.8

Work satisfaction

Explore 24 Reviews and Ratings
Etech Global Services Salaries in India
Customer experience Specialist
150 salaries
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₹2.5 L/yr - ₹4.8 L/yr

Quality Analyst
137 salaries
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₹2.4 L/yr - ₹4.8 L/yr

Business Analyst
109 salaries
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₹3.7 L/yr - ₹8.9 L/yr

Senior Business Analyst
77 salaries
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₹5.5 L/yr - ₹15.5 L/yr

Online Chat Representative
61 salaries
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₹2.2 L/yr - ₹5 L/yr

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