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Etech Global Services Online Chat Representative Interview Questions and Answers

Updated 9 Feb 2025

Etech Global Services Online Chat Representative Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself
Round 3 - HR 

(1 Question)

  • Q1. Typing speed test
Round 4 - One-on-one 

(2 Questions)

  • Q1. Again tell me something about yourself but with Manager.
  • Q2. Are you comfortable working in rotational shifts?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and fluent while introducing yourself.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - Group Discussion 

There is a normal group discussion to check your communication skills and after clearing that they will take the mock test to check your thoughts and other things.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic things about yourself if you are fresher and experienced.
  • Q2. Why you left the previous company and what do you know about the etech?
  • Ans. 

    I left my previous company to pursue new opportunities. I am familiar with etech's reputation for providing excellent online chat services.

    • Left previous company for career growth

    • Interested in new opportunities

    • Aware of etech's reputation for online chat services

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is the salary discussion round with the manager.

Online Chat Representative Interview Questions Asked at Other Companies

asked in Amazon
Q1. What are the different types of OS you are comfortable working wi ... read more
Q2. sell the pen which is on my desk..
Q3. What are the causes of poor mental health?
asked in Cipla
Q4. How will you answer a customer query
Q5. Mention the total area of jammu and kashmir state
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Assignment 

Proficient in speaking, reading, writing, and listening in English.

Round 2 - HR 

(1 Question)

  • Q1. Can you tell me about yourself?

I applied via Walk-in and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Sell the pen which is on my desk..
  • Ans. 

    This pen is a must-have for anyone who values quality and style.

    • The pen has a sleek design that is both professional and stylish.

    • It writes smoothly and effortlessly, making it perfect for everyday use.

    • The ink is long-lasting and won't smudge or smear.

    • It's a great gift for anyone who appreciates fine writing instruments.

    • This pen is a great value for its quality and durability.

  • Answered by AI
  • Q2. Sell a bouquet to customer on chat
  • Ans. 

    Our bouquets are handcrafted with the freshest flowers and arranged beautifully to brighten up any occasion.

    • Our bouquets are perfect for any occasion, whether it's a birthday, anniversary, or just because.

    • Our flowers are sourced from local farms to ensure the freshest quality.

    • We offer a variety of arrangements to fit any budget and style.

    • Our expert florists handcraft each bouquet with care and attention to detail.

    • Here'...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - overall experience was very good.. essay writing was there, grammar test , 2 personal rounds one with HR and the other one was with account manager.

Etech Global Services interview questions for designations

 Chat Support Executive

 (1)

 Customer Service Representative

 (1)

 Chat and Email Support Executive

 (1)

 Customer Service Representative 1

 (1)

 Business Analyst

 (8)

 Quality Analyst

 (4)

 Customer Service Executive

 (3)

 Senior Business Analyst

 (1)

Interview questions from similar companies

I applied via Referral and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic interview questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and you will be through.

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - HR 

(8 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
Round 2 - Aptitude Test 

Knowledge test

Round 3 - One-on-one 

(1 Question)

  • Q1. Your communication skills, chatting skills, typing speed, positive points, and last job profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be enthusiastic, be fluent and be positive.

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly,use good eye contact and be confident.

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

About Your Experience and Personal Skills , Behaviour, Communication skills, Hygiene

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't lose Opportunity For Your Life Ensure chance

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Do u have eny experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice working with Quess corp Ltd nice experience and employees are working with friendly

I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be hesitated whenever you go for any interview be prepared and don't think about job you will get or not always think that your interview should be perfect then definitely you will get that job

Etech Global Services Interview FAQs

How many rounds are there in Etech Global Services Online Chat Representative interview?
Etech Global Services interview process usually has 2-3 rounds. The most common rounds in the Etech Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Etech Global Services Online Chat Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Etech Global Services. The most common topics and skills that interviewers at Etech Global Services expect are Communication Skills, Computer Proficiency, Customer Service and chat support.
What are the top questions asked in Etech Global Services Online Chat Representative interview?

Some of the top questions asked at the Etech Global Services Online Chat Representative interview -

  1. sell the pen which is on my desk...read more
  2. sell a bouquet to customer on c...read more
  3. Typing speed t...read more

Tell us how to improve this page.

Etech Global Services Online Chat Representative Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more

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Etech Global Services Online Chat Representative Salary
based on 61 salaries
₹2.3 L/yr - ₹5 L/yr
14% more than the average Online Chat Representative Salary in India
View more details

Etech Global Services Online Chat Representative Reviews and Ratings

based on 24 reviews

4.3/5

Rating in categories

3.7

Skill development

4.1

Work-life balance

4.0

Salary

4.6

Job security

4.0

Company culture

3.2

Promotions

3.8

Work satisfaction

Explore 24 Reviews and Ratings
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