AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
IntouchCX
Compare
Filter interviews by
IntouchCX Operations Manager Interview Questions and Answers
IntouchCX Operations Manager Interview Experiences
1 interview found
Anonymous
I applied via LinkedIn and was interviewed before Oct 2022. There were 4 interview rounds.
(3 Questions)
- Q1. Tell me about yourself
- Q2. Where did you find the vacancy
- Q3. Salary expectation
(4 Questions)
- Q1. Questions regarding work experience
- Q2. Various hypothetical questions regarding ops management
- Q3. Hypothetical questions regarding people and conflict management
- Q4. Hypothetical questions regarding client manegement
(2 Questions)
- Q1. Questions regarding work experience
- Q2. Hypothetical questions regarding ops, people, conflict and client management
Operations Manager Jobs at IntouchCX
Top trending discussions
Interview questions from similar companies
(2 Questions)
- Q1. Brief Introduction
- Q2. Tell me about coaching and feedback tools
(3 Questions)
- Q1. Why should we hire you
- Q2. How can you manage your shrinkage
- Ans.
Shrinkage can be managed by implementing inventory control measures, conducting regular audits, training staff on theft prevention, and analyzing data to identify patterns.
Implement inventory control measures such as using security tags, CCTV cameras, and access control systems.
Conduct regular audits to track inventory levels and identify discrepancies.
Train staff on theft prevention techniques and the importance of re...
- Q3. How can you share feedback to a outliers
- Ans.
Feedback should be delivered constructively and with specific examples to outliers.
Provide specific examples of behavior or performance that need improvement
Focus on the impact of their actions on the team or organization
Offer support and resources to help them improve
Encourage open communication and a willingness to change
Set clear expectations and goals for improvement
Vercent test to check you are eligible or not for international process
Selected
(2 Questions)
- Q1. What can you tell me about your current job profile?
- Q2. What characteristics should an effective sales team possess?
Interview Preparation Tips
(2 Questions)
- Q1. How do you doManpower planning,
- Ans.
Manpower planning involves forecasting staffing needs and developing strategies to meet those needs.
Analyze historical data to identify trends and patterns in staffing needs
Consider factors such as seasonality, business growth, and employee turnover
Develop contingency plans for unexpected changes in staffing needs
Collaborate with HR to recruit and hire new employees
Monitor and adjust staffing levels as needed to ensure...
- Q2. How do you Atrrition control
- Ans.
Attrition control can be achieved through various measures such as employee engagement, career development, and competitive compensation.
Regular employee engagement activities to keep employees motivated and committed to the organization
Providing opportunities for career development and growth to retain employees
Offering competitive compensation and benefits to attract and retain top talent
Conducting exit interviews to...
(2 Questions)
- Q1. How do you do conflict management
- Ans.
I approach conflict management by actively listening, identifying the root cause, and finding a mutually beneficial solution.
Listen to both parties to understand their perspectives
Identify the root cause of the conflict
Encourage open communication and collaboration
Find a mutually beneficial solution
Document the resolution for future reference
- Q2. How do you deal with demanding client
Interview Preparation Tips
Selected
I was interviewed before Feb 2024.
(2 Questions)
- Q1. About my process
- Q2. About my experience
Selected
I applied via LinkedIn and was interviewed before Jan 2024. There was 1 interview round.
(1 Question)
- Q1. Process Experience, People management experience and Portals used
Selected
I applied via Approached by Company and was interviewed before Jan 2023. There was 1 interview round.
(1 Question)
- Q1. What attracted you to taskus?
Selected
I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 4 interview rounds.
(1 Question)
- Q1. Why to leave last organisation and join this organisation
It's related to Amcat
(1 Question)
- Q1. Question related to skills and understanding the roles of OM
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.
(1 Question)
- Q1. Basic Resume Questions. Trying to understand your English speaking, reading skills.
The test consists of multiple fold questions. Starting from EQ and IQ questions.
(1 Question)
- Q1. Discussing your work profile. Technical Questions. Process knowledge. Client handling skills. People management
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Situation based question
- Q2. Journey of medical billing
Interview Preparation Tips
IntouchCX Interview FAQs
Tell us how to improve this page.
IntouchCX Interviews By Designations
- IntouchCX E Support Officer Interview Questions
- IntouchCX Customer Service Executive Interview Questions
- IntouchCX Senior E Support Officer Interview Questions
- IntouchCX Customer Support Executive Interview Questions
- IntouchCX Customer Service Associate Interview Questions
- IntouchCX Chat and Email Support Executive Interview Questions
- IntouchCX Chat Support Executive Interview Questions
- IntouchCX Customer Service Representative Interview Questions
- Show more
Interview Questions for Popular Designations
- Operations Executive Interview Questions
- Assistant Manager Operations Interview Questions
- Team Lead Operations Interview Questions
- Operations Associate Interview Questions
- Senior Executive Operations Interview Questions
- Operations Analyst Interview Questions
- Operations Engineer Interview Questions
- Senior Operations Manager Interview Questions
- Show more
IntouchCX Operations Manager Interview Process
based on 1 interview
Interview experience
Operations Manager Interview Questions from Similar Companies
IntouchCX Operations Manager Reviews and Ratings
based on 7 reviews
Rating in categories
|
E Support Officer
1.3k
salaries
|  ₹1.5 L/yr - ₹4.5 L/yr |
|
Senior E Support Officer
614
salaries
| ₹1.9 L/yr - ₹5 L/yr |
|
Senior Consultant
314
salaries
| ₹3 L/yr - ₹5.5 L/yr |
|
Quality Analyst
261
salaries
| ₹2 L/yr - ₹5.1 L/yr |
|
Customer Support Executive
240
salaries
| ₹1.5 L/yr - ₹4.5 L/yr |
Concentrix Corporation
Teleperformance
Foundever
Wipro
- Home >
- Interviews >
- IntouchCX Interview Questions >
- IntouchCX Operations Manager Interview Questions
