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Teleperformance Operations Manager Interview Questions and Answers

Updated 26 Jun 2024

Teleperformance Operations Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Brief Introduction
  • Q2. Tell me about coaching and feedback tools
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why should we hire you
  • Q2. How can you manage your shrinkage
  • Ans. 

    Shrinkage can be managed by implementing inventory control measures, conducting regular audits, training staff on theft prevention, and analyzing data to identify patterns.

    • Implement inventory control measures such as using security tags, CCTV cameras, and access control systems.

    • Conduct regular audits to track inventory levels and identify discrepancies.

    • Train staff on theft prevention techniques and the importance of re...

  • Answered by AI
  • Q3. How can you share feedback to a outliers
  • Ans. 

    Feedback should be delivered constructively and with specific examples to outliers.

    • Provide specific examples of behavior or performance that need improvement

    • Focus on the impact of their actions on the team or organization

    • Offer support and resources to help them improve

    • Encourage open communication and a willingness to change

    • Set clear expectations and goals for improvement

  • Answered by AI
Round 3 - Assignment 

Vercent test to check you are eligible or not for international process

Interview questions from similar companies

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Situation Based Basic formulas rolls and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Great leadership team to work with, Good learning,

I applied via LinkedIn and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you manage conflicts within team

Interview Preparation Tips

Interview preparation tips for other job seekers - Non Bias answers helps in setting the right impression.

I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Technical questions on inventory procees

Interview Preparation Tips

Interview preparation tips for other job seekers - As I already worked in inventory team in previous company, was able to answer all technical questions.

I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
Round 3 - Technical 

(1 Question)

  • Q1. About process and total experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be attentive. Always provide answer to the point. Explain your full experience in good and accurate manner. You need to provide full and constrictive information about your process/operation knowledge

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Details of LOI, articles of UCP, scope of ISBP
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared about UCP articles and have a good overview on ISBP.

Interview Questionnaire 

2 Questions

  • Q1. Accounting question asked
  • Q2. Answer has been given accordingly

Interview Preparation Tips

Interview preparation tips for other job seekers - It was an average interview. If you have good experience of MNC culture and you have short notice period of your existing company then they can hire you.

I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Related to Accounts Payable, Rules and Principles of Accounts and about your previous job experiences if experienced

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Cool, Don't be nervous,Be confident

I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about 2 challenges you faced and how you overcame them
  • Q2. What are your weaknesses
  • Q3. Where do you see yourself 5 years from now?

Interview Preparation Tips

Interview preparation tips for other job seekers - Key is to understand is that for generic questions, there are no right or wrong answers. Questions like - where do you see yourself in 5 years, your strengths and weaknesses, why do you want to relocate etc are questions which are used to strengthen or weaken the perception about you. Be prepared, do not fret, or worry post the interview if you have given the right answer or not as there is no right answer. however it helps to be prepared to questions of this nature so that you can provide a better response.

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Domain knowledge previous experience
  • Q2. Tell about your previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company go for it, job security and work satisfaction
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Teleperformance Interview FAQs

How many rounds are there in Teleperformance Operations Manager interview?
Teleperformance interview process usually has 3 rounds. The most common rounds in the Teleperformance interview process are HR, One-on-one Round and Assignment.
How to prepare for Teleperformance Operations Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Operations Management, People Management, Client Management, Business Intelligence and Call Center Operations.
What are the top questions asked in Teleperformance Operations Manager interview?

Some of the top questions asked at the Teleperformance Operations Manager interview -

  1. How can you manage your shrink...read more
  2. How can you share feedback to a outli...read more

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Teleperformance Operations Manager Interview Process

based on 7 interviews

Interview experience

4.7
  
Excellent
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Teleperformance Operations Manager Salary
based on 328 salaries
₹4.5 L/yr - ₹16.5 L/yr
At par with the average Operations Manager Salary in India
View more details

Teleperformance Operations Manager Reviews and Ratings

based on 94 reviews

3.6/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

3.2

Salary

3.7

Job security

3.4

Company culture

3.3

Promotions

3.5

Work satisfaction

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