Teleperformance Operations Manager Interview Questions and Answers

Q1. Brief Introduction
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Q2. Tell me about coaching and feedback tools
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Q1. Why should we hire you
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Q2. How can you manage your shrinkage
Ans. 
Shrinkage can be managed by implementing inventory control measures, conducting regular audits, training staff on theft prevention, and analyzing data to identify patterns.
• Implement inventory control measures such as using security tags, CCTV cameras, and access control systems.

• Conduct regular audits to track inventory levels and identify discrepancies.

• Train staff on theft prevention techniques and the importance of re...read more
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Q3. How can you share feedback to a outliers
Ans. 
Feedback should be delivered constructively and with specific examples to outliers.
• Provide specific examples of behavior or performance that need improvement

• Focus on the impact of their actions on the team or organization

• Offer support and resources to help them improve

• Encourage open communication and a willingness to change

• Set clear expectations and goals for improvement
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