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Infosys BPM
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Infosys BPM Operations Manager Interview Questions and Answers
Infosys BPM Operations Manager Interview Experiences
4 interviews found
Anonymous
Selected
(1 Question)
- Q1. General process related
(1 Question)
- Q1. General process related
(1 Question)
- Q1. Salary discussion
Selected
I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self
(1 Question)
- Q1. Domain experience
Selected
I applied via Walk-in and was interviewed before Feb 2023. There were 2 interview rounds.
(1 Question)
- Q1. Salary expectations
(1 Question)
- Q1. People management question
What people are saying about Infosys BPM
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. General question about your work. Atleast 3 rounds will happen.
(1 Question)
- Q1. Same questions mostly. About yourself and the current work.
Infosys BPM interview questions for designations
Interview questions from similar companies
(2 Questions)
- Q1. Brief Introduction
- Q2. Tell me about coaching and feedback tools
(3 Questions)
- Q1. Why should we hire you
- Q2. How can you manage your shrinkage
- Ans.
Shrinkage can be managed by implementing inventory control measures, conducting regular audits, training staff on theft prevention, and analyzing data to identify patterns.
Implement inventory control measures such as using security tags, CCTV cameras, and access control systems.
Conduct regular audits to track inventory levels and identify discrepancies.
Train staff on theft prevention techniques and the importance of re...
- Q3. How can you share feedback to a outliers
- Ans.
Feedback should be delivered constructively and with specific examples to outliers.
Provide specific examples of behavior or performance that need improvement
Focus on the impact of their actions on the team or organization
Offer support and resources to help them improve
Encourage open communication and a willingness to change
Set clear expectations and goals for improvement
Vercent test to check you are eligible or not for international process
(2 Questions)
- Q1. How do you doManpower planning,
- Ans.
Manpower planning involves forecasting staffing needs and developing strategies to meet those needs.
Analyze historical data to identify trends and patterns in staffing needs
Consider factors such as seasonality, business growth, and employee turnover
Develop contingency plans for unexpected changes in staffing needs
Collaborate with HR to recruit and hire new employees
Monitor and adjust staffing levels as needed to ensure...
- Q2. How do you Atrrition control
- Ans.
Attrition control can be achieved through various measures such as employee engagement, career development, and competitive compensation.
Regular employee engagement activities to keep employees motivated and committed to the organization
Providing opportunities for career development and growth to retain employees
Offering competitive compensation and benefits to attract and retain top talent
Conducting exit interviews to...
(2 Questions)
- Q1. How do you do conflict management
- Ans.
I approach conflict management by actively listening, identifying the root cause, and finding a mutually beneficial solution.
Listen to both parties to understand their perspectives
Identify the root cause of the conflict
Encourage open communication and collaboration
Find a mutually beneficial solution
Document the resolution for future reference
- Q2. How do you deal with demanding client
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 4 interview rounds.
(1 Question)
- Q1. Why to leave last organisation and join this organisation
It's related to Amcat
(1 Question)
- Q1. Question related to skills and understanding the roles of OM
Operations Manager Interview Questions & Answers
Firstsource Solutions
Sabyasachi Banerjee
posted on 26 Apr 2022
I applied via Approached by Company and was interviewed before Apr 2021. There were 3 interview rounds.
(1 Question)
- Q1. Profile was reviewed, screening on JD
(1 Question)
- Q1. Process knowledge, SLA and Process compliance techniques
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Situation based question
- Q2. Journey of medical billing
Interview Preparation Tips
amit
I applied via Job Portal and was interviewed before May 2021. There were 2 interview rounds.
40% logical and 60% process related
(1 Question)
- Q1. Why you selected ops team Why only you should become Manager What we lose if not be posted as manager
Interview Preparation Tips
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Infosys BPM Interviews By Designations
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Infosys BPM Operations Manager Interview Process
based on 5 interviews
1 Interview rounds
- Resume Shortlist Round
Operations Manager Interview Questions from Similar Companies
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Infosys BPM Operations Manager Reviews and Ratings
based on 54 reviews
Rating in categories
|
Senior Processing Executive
12.3k
salaries
|  ₹1.2 L/yr - ₹5.6 L/yr |
|
Process Specialist
8.4k
salaries
| ₹2 L/yr - ₹7.7 L/yr |
|
Processing Executive
5k
salaries
| ₹0.9 L/yr - ₹6.9 L/yr |
|
Account Assistant
4k
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Accountant
3k
salaries
| ₹2 L/yr - ₹6.5 L/yr |
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