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IntouchCX
based on 1.8k Reviews
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Full Time
Operations Support Department
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Management sucks
Management sucks no support from the HR team nor from the upper management they just let people go without any support no sick leave policies and severance offered.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Process was good not people
Work culture is toxic no sick leave policies
Full Time
Operations Department
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Brand and Managament
Cheap internal politics
Work policy: Scenario based
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing
No work life balance, biasedness.
Work timings: Strict Timings
Work related travel: This is a desk job.
Voice / Blended Department
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Work culture is very good and supportive management
Pay
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Good people open culture
RM was not good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Service Delivery Department
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It’s Peaceful To Work, The Boss Is Very Kind And Joyful So, It’s Really Good!
The Dislikes I Would Say The Working From Office Because The Office Is Really Far From My Place So Hopefully The Give Cabs From Routematic But Still It’s A Headache To Go Up And Down From My Place.
Work policy: First When I Joined It Was Work From Home, After Couple Of Months They Said To Work From Office Permanently.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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You will get the promotion quickly if you are a performer and you should have a great bonding with the managers
Work life balance is worst, Nothing to learn only work like robot
Work policy: After 3 months you will get wfh for 6 months
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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My manager Kevin
Salary and work pressure. I hate working with Josh. He is disgusting 🤮 and completely non sense
Work policy: other
Work timings: Strict Timings
Full Time
Operations Department
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Everything is good at IntouchCX but only the salary inrement is low
N/A
Full Time
Operations Department
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Exposure to various aspects of operations
Ability to improve based on feedback
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Worst organization, work policies, worst leadership
Everything
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Every thing is verygood
Nothing as of now it
Work days: Rotational Shift (Strict Timings)
Full Time
Operations Support Department
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I liked my process and working with clients
Less salary and appraisal. When you ask to raise, it is not considered even when you work so hard.
Full Time
Non Voice Department
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You can grow in a rapid speed in your career company gives you quick promotions to move to next level overall the culture is also good
You can't expect much hike though you are promoted
Work days: Monday to Friday (Strict Timings)
Full Time
Operations Department
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Flexible and Secure company. Well maintained campus with parking facility + they provide Breakfast Lunch and Dinner.
Transport is not up to the mark. Could be better.
Work policy: Few projects WFH and others WFO
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Not even a single positpoint. My Only suggestion to all who planning to join Knoah Solutions is PLEASE DONT WASTE YOUR VALUABLE TIME. Choose wisely, it's your career. Mainly girls please don't join here, you won't even get respect for being a women. You might get explanation from the HR for these negative reviews but trust me I faced alit of challenges only because of this organization.
Every male employees including Management are at back of female employees. Even if not intrested they offer bribes if refused then will fire form the office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance and Testing Department
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To be honest nothing
Senior director Bhavani Vora is too much favourable towards and does not give importance to boys and she doesn’t care if the employee is leaving the organisation as you all can see from past 4 months how many QA’s left from QA COE process and in future many are ready to leave just because of the Bhavani vora and coming to AM Lohit purshotham he is a womaniser he flirts and uses girls cheap character. For a better work environment need to change these people and it’s not for my benefit as I’m not working there anymore and for sure I’ll never rejoin but for the better organisation reputation please change the QA COE management...Read More
Full Time
Non Voice Department
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Company is offering good salary with cab.
There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.
Full Time
Accounting & Taxation Department
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this is the number 1 third class Behaviour people, they know to call for interview and wait for whole day and the stupid operations manager such an uneducated people they are, they only do not know how to be professional and they are conducting interview.. such a shameless company with shameless people.. i tell people never step into this company and waste your time i think we need to complain this to labor court for sure.....Read More
Totally waste company with uneducated and unprofessional people...
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Good
No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break No Rest for employee 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else
Full Time
Customer Success Department
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Here HR department is cool, you can work with fake experience, give them some money. I made several complaints but of no use.
Never seen HR department so lazy, they don't take any actions against illegal activities. Maybe they are incompetent for the job.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Top management here are poison. they don't value talent they have their own perception and they keep on believing that.
Top Management here are poison. They don't value talent they have their own perception and they keep on believeing that.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Department
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Nothing much about intouch except cab facility
Strict break timings No consecutive weekoffs Main aim to reach sales targets They don't inform in training and interview but their motto is sales Work pressure No life balance ghost shifts
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Salary on time ( even I laughed while writing this but I think it's serious)
If you think this situation cannot get even worse, the company will take it as a challenge! Split weekoffs - 6th day incentives are chump change Need to change company name as PIP 247 they can remove you with in 2-4 weeks or less If needed when January starts Use and throw. No human values
Work policy: With reason you can get Work from home.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Nothing here no proper working culture
Work culture No time management No wellness No friendly connections No breaks No proper communication tools Poor infrastructure Poor management tools and quality tools
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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