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Globiva

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based on 1.4k Reviews

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Reviews
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Globiva Customer Support Executive Gurgaon / Gurugram Reviews

Updated 29 Jan, 2025

Overall Rating

3.0/5

based on 14 reviews

Rating distribution

5

4 (28.6%)

4

3 (21.4%)

3

0 (0%)

2

1 (7.1%)

1

6 (42.9%)

Category Ratings

3.6

Company culture

3.5

Salary

3.5

Work-life balance

3.3

Job security

3.2

Skill development

3.2

Work satisfaction

2.9

Promotions

What employees say about Globiva?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

78% employees reported

Flexible timing

40% employees reported

No travel

89% employees reported

View more detailed insights

Gender based rating

2.8

Rated by Women

5 reviews

3.1

Rated by Men

9 reviews

Globiva is rated 3.0 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Globiva is rated 3.0 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 29 Nov 2023

Likes

I like salary package what the are offering to the freshers

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Managenent

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Sep 2023

Likes

Good experience in globiva company

Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Some time work pressure and shift extend

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Jul 2023

Likes

Only logo of the company

Dislikes

Everything and specially the sr management

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Aug 2023

Likes

Great organisation for raising me

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 May 2023

Likes

Nothing is good

Dislikes

Everything is bad

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jun 2023

Likes

Shift time all good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 May 2022

Likes

Partially satisfied

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good

Dislikes

More SOP needed to improve

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Globiva.

Customer Support Executive in Gurgaon / Gurugram

Recruitment & Talent Acquisition Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Mar 2022

Likes

In their company they dont have proper management also always want extra working hours for all their employees managers don’t have manners at all and hold your salary always without any reason don’t trust anyone because all change their promises and company rules and regulations any time i am facing lots of difficulties while i wasa part of this organisation also start finding another job after 10 days so you all understand how much they tolerate you during your work they behave like you are a slave and their finance department and HR department is a worst department they literally fight with you I don’t expect this behaviour with Globiva employees all are seniors prakash and nidhi Please always make globiva as your last choice if you don’t have any options then go to became slave for the company...Read More

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Disgusting

Work timings: Strict Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Support Executive in Gurgaon / Gurugram

Card protection plan Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 08 Aug 2022

Likes

Salary Timing and Rules

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

Work life balance

Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Support Executive in Gurgaon / Gurugram

Zimplistic Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Sep 2021

Likes

Nothing

Dislikes

Here you will see HR not taking action, you will see politics by manager, you will see partiality and even your mental peace will be at least.... overall it was a big mistake to join Globiva,

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Not good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Feb 2024

Likes

Fine

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Fine

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

1.0

posted on 19 Feb 2024

Overall Rating

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

1.0

posted on 21 Dec 2023

Overall Rating

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Marketing Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Jan 2025

Likes

Company culture - Good
Work-life balance - Good

Dislikes

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor

Overall Rating

Top trending discussions

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I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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More about working at Globiva

HQ - Gurgaon/Gurugram, Haryana, India
BPO
1k-5k Employees (India)
Recruitment

Tell us how to improve this page.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Globiva reviews submitted by Globiva employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Globiva is the right company for you. 78% of employees reported the worki...ng days at Globiva as Rotational Shift. 60% employees reported the work timings at Globiva as Strict timing. Read more

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Globiva Customer Support Executive Gurgaon / Gurugram Reviews

Globiva Customer Support Executive Salaries in Gurgaon / Gurugram

based on 33 salaries

₹1.6 L/yr - ₹4 L/yr

9% less than the average Customer Support Executive Salary in India

View more details

Employee Benefits for Globiva Customer Support Executive Gurgaon / Gurugram

Health insurance

1 total response

Job/Soft skill training

2 total responses

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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3.7

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3.9

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