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Globiva

3.1

based on 1.5k Reviews

Video summary

Company Overview

Company Locations

Globiva Customer Service Associate Gurgaon / Gurugram Reviews

Updated 9 Mar, 2025

Category Ratings

3.3

Work-Life Balance

3.1

Salary

2.9

Company Culture

2.9

Skill Development

2.6

Job Security

2.6

Promotions

2.2

Work Satisfaction

What employees say about Globiva?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

40% employees reported

Flexible timing

31% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

2.6

Rated by Women

3 reviews

3.5

Rated by Men

13 reviews

Globiva is rated 3.1 out of 5 stars on AmbitionBox, based on 17 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the ... Read more

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Top Mentions in Globiva Customer Service Associate Gurgaon / Gurugram Reviews

Salary (5)

17 reviews found

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Customer Service Associate in Gurgaon / Gurugram

Voice / Blended Department

5.0

posted on 09 Apr 2022

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Voice / Blended Department

5.0

posted on 04 Feb 2022

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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HQ - Gurgaon/Gurugram, Haryana, India

BPO

1k-5k Employees (India)

Recruitment

People also ask about Globiva, Gurgaon / Gurugram Customer Service Associates

Is Globiva, Gurgaon / Gurugram a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 17 employee reviews, it's clear that most customer service associates have an average experience working at Globiva, Gurgaon / Gurugram. Work-Life balance holds the highest rating at 3.3, while work satisfaction is rated the lowest amongst all factors at 2.2.

Does Globiva, Gurgaon / Gurugram pay their Customer Service Associates well?

According to AmbitionBox reviews, Globiva, Gurgaon / Gurugram customer service associates rate their salary and benefits at 3.1 out of 5, based on 17 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Globiva, Gurgaon / Gurugram's customer service associates salaries here and to read reviews specifically about salary and benefits at Globiva, Gurgaon / Gurugram for customer service associates, click here .

How is the work culture at Globiva, Gurgaon / Gurugram for Customer Service Associates?

Work culture at Globiva, Gurgaon / Gurugram for customer service associates is rated 2.9 out of 5 by 17 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at Globiva, Gurgaon / Gurugram for Customer Service Associates?

Based on 17 reviews on AmbitionBox, Globiva, Gurgaon / Gurugram's customer service associates rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Globiva, Gurgaon / Gurugram.

Globiva Customer Service Associate Reviews by Locations

Globiva Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Globiva reviews submitted by Globiva employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Globiva is the right company for you. 40% of employees reported the working days at Globiva as...