Epicenter Technologies Customer Service Associate Reviews

Likes

Nothing is good here unprofessional unnati hr gave different salary bracket and at the time.of joining they offer less salary so that candidate will be forced to joined worst unprofessional behaviour . People don't join that company they will make other people also to loose job and then they offer less salary

Dislikes

U people will not approve this to be highlight on Google I will make sure to highlight on social media I will do

Work Details

Work timings: Strict Timings

Likes

office canteen is affordable but not suitable for pure veg

Dislikes

overall a good place to work

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It’s good .Handling employees very well. Job security depends on performance.No performance no job..

Dislikes

It takes biased decision. Everyone should be treated on the same scale whether it’s TLs or agents. I sometime feel there is no value for agents .If agents do something wrong they are fired but if TLs does something more terrible than they are just given final warning.Its damn biased decision.Limited amount of training no proper infrastructure for training like conducting live sessions about the process on projectors....Read More

Work Details

I see growth very slow here..

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

People are helpfull

Dislikes

Poor incentives, poor management ,making to do compulsary overtime

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The company is good.

Dislikes

The HR don't call the Reference given

Work Details

The work life epicenter is like a next home

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Worst experience . I don't know what they even look when they hire team leader or manager. They are unprofessional and degrading people . No job security at all. Worked for almost two years yet no salary increment.

Dislikes

It would be better if they treat their employees more respectively and give chance for growth.

Work Details

Worst

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Epicenter Technologies is a good company as they have given as a lump sum amount of money before laying of letter I have tried to join them back but they only selected few of the agents who are very good at work so basically the working pattern is very slower do the process is still working in overseas I still look forward to join them back thank you

Dislikes

The only thing that I dislike about epicenter is is that the growth is very slow over here guys were working here as a agent for 3 years 4 years only been promoted as a senior customer service agent

Work Details

ok

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

One of the Best company in my career as of now and to much supportive managers team leaders as well as team and even company policies too good and so nice environment to work with organisation.😊

Work Details

Really good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

Relaxation, Play carrom