Epicenter Technologies Customer Service AssociateMumbai Reviews
Updated 7 Jan, 2024
Overall Rating
4.6/5
based on 4
reviews
Rating distribution
Category Ratings
2.5
Company culture
2.5
Skill development
1.9
Salary
1.8
Work-life balance
1.3
Job security
1.2
Promotions
1.2
Work satisfaction
What employees say about Epicenter Technologies?
Insights from employee reviews on AmbitionBox
Gender based rating
5.0
Rated by Women
1 reviews
2.5
Rated by Men
3 reviews
Epicenter Technologies is rated
4.6 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction
...
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Epicenter Technologies is rated
4.6 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Customer Service Associate in
Mumbai
Full Time
·
Abm Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 27 Jul 2020
Likes
It’s good .Handling employees very well. Job security depends on performance.No performance no job..
Dislikes
It takes biased decision. Everyone should be treated on the same scale whether it’s TLs or agents. I sometime feel there is no value for agents .If agents do something wrong they are fired but if TLs does something more terrible than they are just given final warning.Its damn biased decision.Limited amount of training no proper infrastructure for training like conducting live sessions about the process on projectors....Read More
Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor
Work Details
I see growth very slow here..
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Mumbai
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Oct 2019
Likes
Pathetic job and zero job security hr are not supportive pathetic place to work
Dislikes
Pathetic place to work
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Mumbai
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 22 Mar 2018
Likes
Familiar Background
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Unable to change our process
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.