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Epicenter Technologies

Compare

3.4

based on 581 Reviews

Video summary

About
Reviews
581
Salaries
2.4k
Interviews
38
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15
Benefits
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Epicenter Technologies Customer Relation Associate Mumbai Reviews

Updated 16 Mar, 2025

Overall Rating

3.9/5

based on 7 reviews

Rating distribution

4 (57.1%)

2 (28.6%)

1 (14.3%)

0 (0%)

Category Ratings

4.2

Skill development

4.2

Promotions

4.1

Company culture

4.1

Salary

4.1

Work satisfaction

4.0

Work-life balance

3.9

Job security

What employees say about Epicenter Technologies?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

2 reviews

3.7

Rated by Men

5 reviews

Epicenter Technologies is rated 3.9 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfact ... Read more

Epicenter Technologies is rated 3.9 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Customer Relation Associate in Mumbai

Full Time

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Customer Relation Associate in Mumbai

Full Time

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Jan 2025

Likes

Working Hours and over time

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Canteen sucks

Customer Relation Associate in Mumbai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 May 2022

Likes

Teams mates are supportive Fair salary.

Skill development - Good
Promotions - Good

Dislikes

No job security Reward as per the performance Deduction in salary incase you're late login. Strict management / about timing There no fun environment.

Job security - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Associate in Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Mar 2022

Likes

Nice colleague and team leader

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift

Customer Relation Associate in Mumbai

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 May 2021

Likes

everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing...

Work Details

great...

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Relation Associate in Mumbai

Alliance Data - Inbound Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 07 Oct 2021

Likes

Incentives

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Growth was Slow, Work pressure was High

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Associate in Mumbai

Full Time

Banking Operations Department

3.0

posted on 11 Apr 2024

Overall Rating

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Top trending discussions

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I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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More about working at Epicenter Technologies

HQ - Mumbai, Maharashtra, India
BPO
1k-5k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Epicenter Technologies reviews submitted by Epicenter Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Epicenter Technologies is the right company for you. ... 75% of employees reported the working days at Epicenter Technologies as Rotational Shift. Read more