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Epicenter Technologies Customer Care Executive Reviews

Updated 25 Mar, 2025
Overall Rating
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3.5/5
based on 34 reviews

Rating distribution

Category Ratings

3.6

Work-life balance

3.3

Company culture

3.2

Skill development

3.1

Work satisfaction

2.9

Job security

2.9

Promotions

2.8

Salary

What employees say about Epicenter Technologies?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

68% employees reported

Flexible timing

Flexible timing

62% employees reported

No travel

No travel

77% employees reported

Gender based rating

3.5
female

Rated by Women

20 reviews

2.8
male

Rated by Men

12 reviews

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Top Mentions in Epicenter Technologies Customer Care Executive Reviews

34 reviews found

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People also ask about Epicenter Technologies's Customer Care Executives

Is Epicenter Technologies a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 34 employee reviews, it's clear that most customer care executives have an average experience working at Epicenter Technologies. Work-life balance holds the highest rating at 3.6, while salary is rated the lowest amongst all factors at 2.8. Read reviews about salary on AmbitionBox.
Does Epicenter Technologies pay their Customer Care Executives well?
According to AmbitionBox reviews, Epicenter Technologies customer care executives rate their salary and benefits at 2.8 out of 5, based on 34 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Epicenter Technologies's customer care executives salaries here and to read reviews specifically about salary and benefits at Epicenter Technologies for customer care executives, click here .
How is the work culture at Epicenter Technologies for Customer Care Executives?
Work culture at Epicenter Technologies for customer care executives is rated 3.3 out of 5 by 34 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Epicenter Technologies for Customer Care Executives?
Based on 34 reviews on AmbitionBox, Epicenter Technologies's customer care executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Epicenter Technologies.

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Epicenter Technologies Customer Care Executive Salary
based on 70 salaries
₹1.1 L/yr - ₹3.5 L/yr
12% less than the average Customer Care Executive Salary in India
View more details
softskill
Job/Soft skill training
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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