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IntouchCX
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IntouchCX Quality Analyst Interview Questions and Answers
IntouchCX Quality Analyst Interview Experiences
2 interviews found
Fk off the team and simply they will show lot of attitude infront of the jobseekers
First of all company peoples are not educated
(2 Questions)
- Q1. General topis they will ask
- Q2. Time wate and not useful questions they were asking
Interview Preparation Tips
I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. What do you think quality is?
- Ans.
Quality is meeting or exceeding customer expectations through consistent and reliable performance.
Quality is about meeting or exceeding customer expectations
It involves consistent and reliable performance
It requires adherence to standards and processes
It involves continuous improvement and feedback
Examples include defect-free products, timely delivery, and excellent customer service
- Q2. Where do you see yourself after few years?
- Q3. What are your expectations from the company?
- Q4. What does a quality analyst do?
- Ans.
A quality analyst ensures that products or services meet the required standards and specifications.
Develop and implement quality control procedures
Analyze data to identify areas for improvement
Ensure compliance with regulations and standards
Collaborate with other departments to resolve quality issues
Conduct audits and inspections
Provide training to employees on quality control
Monitor and evaluate product or service per...
Interview Preparation Tips
Quality Analyst Jobs at IntouchCX
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Interview questions from similar companies
(2 Questions)
- Q1. How many closures so far happened?
- Q2. How much was the business profit you given on your previous recruitment career?
Senior Consultant Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 22 May 2021
Interview Questionnaire
5 Questions
- Q1. Can you please sechuld my interview
- Q2. I have 3.5 years of experience in banking process
- Q3. I have good communication skills and good team player
- Q4. With in a year I have promoted has senior consultant
- Q5. Every day I'm send work allocation and attence report to manager
SUYAMBURAJAN L
(1 Question)
- Q1. Self introduction
(1 Question)
- Q1. Salary expectation
I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.
(1 Question)
- Q1. What are your responsibilities in your current job
- Ans.
In my current job, my responsibilities include leading project teams, conducting client meetings, analyzing data, and providing strategic recommendations.
Leading project teams to ensure successful completion of deliverables
Conducting client meetings to discuss project progress and address any concerns
Analyzing data to identify trends and insights that inform strategic recommendations
Providing strategic recommendations ...
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell me something about yourself?
- Q2. What was your previous role and KRA?
- Q3. Why did you leave?
- Q4. What were the challenges and how did you tackle them?
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jun 2023. There was 1 interview round.
(2 Questions)
- Q1. Describe yourself
- Q2. Work experience
I applied via Naukri.com and was interviewed in Oct 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What is general leder, difference between charge and recharge, basic journal entries
- Q2. General ledger is an ledger where all accounting entries are posted, it is like master ledger. Charge is chargeable once whereas in recharge multiple times ,example of charge is tv remote and recharge is s...
Interview Preparation Tips
I applied via LinkedIn and was interviewed before May 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What is automation and what are the tool you have done?
- Ans.
Automation is the use of technology to perform tasks without human intervention. I have experience with tools such as Selenium and Jenkins.
Automation involves using software to perform repetitive tasks
Tools such as Selenium and Jenkins can be used for automation
Automation can improve efficiency and reduce errors in processes
- Q2. How to calculate ROI for an automation?
- Ans.
ROI for automation can be calculated by comparing the cost savings and productivity gains with the initial investment.
Identify the initial investment cost for automation
Calculate the cost savings achieved through automation
Calculate the productivity gains achieved through automation
Compare the cost savings and productivity gains with the initial investment cost
ROI = (Cost savings + Productivity gains) / Initial investm
(2 Questions)
- Q1. Do you have experience in AI/ML/Chatbot solution
- Ans.
Yes, I have experience in AI/ML/Chatbot solutions.
Developed chatbot solution for customer service in previous role
Implemented machine learning algorithms for predictive analytics
Worked on natural language processing for voice assistant application
- Q2. Are you from IIT/IIM?
Interview Preparation Tips
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IntouchCX Interviews By Designations
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Interview Questions for Popular Designations
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IntouchCX Quality Analyst Interview Process
based on 5 interviews
Interview experience
Quality Analyst Interview Questions from Similar Companies
IntouchCX Quality Analyst Reviews and Ratings
based on 53 reviews
Rating in categories
|
E Support Officer
1.3k
salaries
|  ₹1.5 L/yr - ₹4.5 L/yr |
|
Senior E Support Officer
620
salaries
| ₹2 L/yr - ₹4.9 L/yr |
|
Senior Consultant
344
salaries
| ₹3 L/yr - ₹5.5 L/yr |
|
Quality Analyst
256
salaries
| ₹2 L/yr - ₹5.1 L/yr |
|
Customer Support Executive
241
salaries
| ₹1.5 L/yr - ₹4.8 L/yr |
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