WNS Senior Consultant Interview Questions and Answers

Q1. Grammar check, Email and Essay writing according to the situation given.
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Q1. Basic Questions like previous CTC and role requirement explanation.
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Q1. Convince the manager that you are able to give your 100% to the role and responsibilities.
Ans. 
I am highly motivated and committed to giving my best in every role and responsibility.
• I have a track record of consistently delivering high-quality work and exceeding expectations.

• I am dedicated to continuous learning and professional development to stay up-to-date with industry trends and best practices.

• I am a proactive problem solver and take ownership of my tasks to ensure successful outcomes.

• I am a strong team pla...read more
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Q1. What are your responsibilities in your current job
Ans. 
In my current job, my responsibilities include leading project teams, conducting client meetings, analyzing data, and providing strategic recommendations.
• Leading project teams to ensure successful completion of deliverables

• Conducting client meetings to discuss project progress and address any concerns

• Analyzing data to identify trends and insights that inform strategic recommendations

• Providing strategic recommendations ...read more
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Q1. Personal details, qualifications, previous job experiences & all
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Aptitude text, paragraph & email writing

Q1. HR lead will ask u about ur salary exp... Some job related question.. Like y u left previous organization...
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Q1. Last & final round witj ops manager... He will ask you several questions & ask u to write a mail.
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Q1. Describe yourself
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Q2. Work experience
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Q1. Asking to take email test
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Q1. What is automation and what are the tool you have done?
Ans. 
Automation is the use of technology to perform tasks without human intervention. I have experience with tools such as Selenium and Jenkins.
• Automation involves using software to perform repetitive tasks

• Tools such as Selenium and Jenkins can be used for automation

• Automation can improve efficiency and reduce errors in processes
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Q2. How to calculate ROI for an automation?
Ans. 
ROI for automation can be calculated by comparing the cost savings and productivity gains with the initial investment.
• Identify the initial investment cost for automation

• Calculate the cost savings achieved through automation

• Calculate the productivity gains achieved through automation

• Compare the cost savings and productivity gains with the initial investment cost

• ROI = (Cost savings + Productivity gains) / Initial investm
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Q1. Do you have experience in AI/ML/Chatbot solution
Ans. 
Yes, I have experience in AI/ML/Chatbot solutions.
• Developed chatbot solution for customer service in previous role

• Implemented machine learning algorithms for predictive analytics

• Worked on natural language processing for voice assistant application
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Q2. Are you from IIT/IIM?
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