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Epicenter Technologies Interview Questions, Process, and Tips
Top Epicenter Technologies Interview Questions and Answers
- Q1. what tools have u used while evaluating callsasked in Quality Analyst interview
- Q2. speak in English 2 minutesasked in Employee Relations Executive interview
- Q3. What made you think choosing Software tester as your carrier since you are young and can opt for any other fieldasked in Software Tester interview
Epicenter Technologies Interview Experiences
38 interviews found
Anonymous
I applied via Naukri.com
Interview Questionnaire
3 Questions
- Q1. Basic understanding about quality role?
- Ans.
Quality role involves ensuring that products or services meet or exceed customer expectations and industry standards.
Developing and implementing quality control processes
Conducting audits and inspections to identify areas for improvement
Analyzing data to identify trends and areas for improvement
Collaborating with cross-functional teams to address quality issues
Ensuring compliance with industry regulations and standards
...
- Q2. What tools have u used while evaluating calls
- Ans.
I have used tools like Quality Monitoring Software, Excel, and Google Sheets to evaluate calls.
Quality Monitoring Software to listen to recorded calls and evaluate them based on predefined criteria
Excel and Google Sheets to track and analyze data related to call evaluations
Screen recording software to capture the agent's screen during the call
Speech analytics software to analyze the content of the call and identify are...
- Q3. More of analysing
Interview Preparation Tips
Quality Analyst Interview Questions asked at other Companies
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Introduction about self
- Q2. Likes and dislikes , hobbies
- Q3. Why should be one hired and skills
(2 Questions)
- Q1. Job role descriptions , will one be albe to do jobs in rotational shifs
- Q2. Will one be able to do extra hours
Interview Preparation Tips
Associate Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.
(5 Questions)
- Q1. Basic questions
- Q2. Senior manager interview
- Q3. Normal questions
- Q4. Related companies,Myself, knowledge, communication skills, friendly nature.
- Q5. Realated experience
Normal questions with myself
Interview Preparation Tips
I appeared for an interview in Feb 2022.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Tell me about yourself.
Interview Preparation Tips
Customer Service Representative Interview Questions asked at other Companies
Epicenter Technologies interview questions for popular designations
Selected
I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.
(3 Questions)
- Q1. Tell something about your self
- Q2. Tell me your weakness and 5 strength
- Q3. Tell about your last job if experienced
(2 Questions)
- Q1. Tell about your passion
- Q2. Why you wanna join us
(2 Questions)
- Q1. What do u about ms exel
- Q2. What is a office for you
Interview Preparation Tips
Get interview-ready with Top Epicenter Technologies Interview Questions
Interview Questionnaire
2 Questions
- Q1. What is your future goaL
- Q2. Why tgia much gap
Interview Preparation Tips
Jobs at Epicenter Technologies
I applied via Recruitment Consulltant and was interviewed before Sep 2021. There was 1 interview round.
(5 Questions)
- Q1. Tell me something about yourself.
- Q2. What is your salary expectations.
- Q3. Tell me about your family background.
- Q4. Are you okay with any shifts?
- Q5. Tell me something about Mumbai.
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
Interview Questionnaire
1 Question
- Q1. What can be done in order to get more sale? quickly!
- Ans.
To get more sales quickly, focus on targeted marketing, improving product quality, offering promotions, and providing exceptional customer service.
Implement targeted marketing strategies to reach potential customers
Enhance product quality to attract and retain customers
Offer promotions and discounts to incentivize purchases
Provide exceptional customer service to build loyalty and encourage repeat sales
Developer Interview Questions asked at other Companies
Interview Questionnaire
1 Question
- Q1. Asked about personal details and about the current job profile in details. HR round and then Manager round
Analyst Interview Questions asked at other Companies
Interview Questionnaire
1 Question
- Q1. How you handle your escalation
- Ans.
I handle escalations by identifying the root cause and collaborating with the team to find a solution.
Listen to the customer's concerns and empathize with their situation
Identify the root cause of the issue and determine the appropriate course of action
Collaborate with the team to find a solution and communicate the resolution to the customer
Follow up with the customer to ensure their satisfaction and prevent future es
Interview Preparation Tips
Business Intelligence Interview Questions asked at other Companies
Top trending discussions
Epicenter Technologies Interview FAQs
The duration of Epicenter Technologies interview process can vary, but typically it takes about less than 2 weeks to complete.
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Epicenter Technologies Interviews By Designations
- Epicenter Technologies Customer Service Executive Interview Questions
- Epicenter Technologies Chat and Email Support Executive Interview Questions
- Epicenter Technologies Quality Analyst Interview Questions
- Epicenter Technologies Analyst Interview Questions
- Epicenter Technologies Software Tester Interview Questions
- Epicenter Technologies Employee Relations Executive Interview Questions
- Epicenter Technologies Collections Executive Interview Questions
- Epicenter Technologies Head/VP/GM-HR Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Executive Interview Questions
- Team Lead Interview Questions
- Software Engineer Interview Questions
- Software Developer Interview Questions
- Consultant Interview Questions
- Associate Software Engineer Interview Questions
- System Engineer Interview Questions
- Show more
Epicenter Technologies Interview Process
based on 26 interviews
Interview experience
Interview Questions from Similar Companies
Epicenter Technologies Reviews and Ratings
based on 583 reviews
Rating in categories
1-3 Yrs
Not Disclosed
5-12 Yrs
Not Disclosed
5-14 Yrs
Not Disclosed
|
Customer Service Executive
337
salaries
|  ₹1 L/yr - ₹3.3 L/yr |
|
Customer Relation Associate
91
salaries
| ₹1.9 L/yr - ₹3.5 L/yr |
|
Customer Care Executive
70
salaries
| ₹1.1 L/yr - ₹3.5 L/yr |
|
Customer Service Associate
60
salaries
| ₹1.5 L/yr - ₹4 L/yr |
|
Quality Analyst
46
salaries
| ₹2.5 L/yr - ₹5.5 L/yr |
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