Business Intelligence

Business Intelligence Interview Questions and Answers

Updated 26 Apr 2021

Q1. How you handle your escalation

Ans.

I handle escalations by identifying the root cause and collaborating with the team to find a solution.

  • Listen to the customer's concerns and empathize with their situation

  • Identify the root cause of the issue and determine the appropriate course of action

  • Collaborate with the team to find a solution and communicate the resolution to the customer

  • Follow up with the customer to ensure their satisfaction and prevent future escalations

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Data Engineer-Business Intelligence 4-7 years
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Data Engineer-Business Intelligence 3-8 years
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