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Epicenter Technologies Senior Customer Analyst Interview Questions and Answers

Updated 18 Aug 2023

1 interview found

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Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (5 Questions)

  • Q1. Basic questions
  • Q2. Senior manager interview
  • Q3. Normal questions
  • Q4. Related companies,Myself, knowledge, communication skills, friendly nature.
  • Q5. Realated experience
3

Aptitude Test Round

Normal questions with myself

Interview Preparation Tips

Interview preparation tips for other job seekers - About experience

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Aug 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction and all
  • Q2. Previous work experience
2

Aptitude Test Round

Typing test and listening test

3

Technical Round (2 Questions)

  • Q1. Ms Excel shortcut keys
  • Q2. Other troubleshooting questions
4

One-on-one Round (2 Questions)

  • Q1. Manager round will ask about your strengths and weakness
  • Q2. Why do you want to join and all

Interview Preparation Tips

Interview preparation tips for other job seekers - I advise to employer that if you think that if a candidate is not suitable or not qualified for the role then why you were being sticked to that lengthy interview process. I had given 4 5 rounds after managing for laptop by going 150 kms and in the manager round they asked to work as a different role in which I didn't have any experience so they had rejected me. Poor process of interview
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Job Fair and was interviewed in Nov 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Can you introduce yourself?
  • Q2. What was experience details
2

Operational round Round (1 Question)

  • Q1. Asking details in bpo

Interview Preparation Tips

Topics to prepare for Bill Gosling Outsourcing India Customer Care Executive interview:
  • Bpo Operations
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Could you provide a brief introduction about yourself?
2

Assignment Round

You were assigned to write an essay on a specific topic.

Interview Preparation Tips

Interview preparation tips for other job seekers - Consider going to iQor only if there are no other options available; otherwise, you may regret your decision to join later.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Sep 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Why you are looking for a new job now?
  • Q2. Why you become interested in our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool job, nice people, and really cool interview
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jan 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What's the salary experience candidate and fresher ?
  • Q2. Is there different different types of processes or not and is their any chat process?

Interview Preparation Tips

Interview preparation tips for other job seekers - That's great work and it's company very well 👍 no pressure work here and I am working here . Manager and T.l . Their behaviour is very good.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Introduction your self
  • Q2. What is education
  • Q3. What's salary expectation
  • Q4. What is yours hobbies
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Feb 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction and previous work experience
3

Aptitude Test Round

It was related to grammar and scenarios to assist customers

4

One-on-one Round (2 Questions)

  • Q1. About shifts and leaves
  • Q2. Where do you see you in next five years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company related to work and environment but administration is not so good
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

After screening you will receive a link for the aptitude test you have to pass that test to move on to the next round.

3

Type test Round (2 Questions)

  • Q1. You will have to show your typing skills.
  • Q2. Basic grammar test will be conducted.
4

HR Round (1 Question)

  • Q1. General HR question were asked.
5

Technical Round (1 Question)

  • Q1. Again type test will be conducted and some question about the process will be asked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication and type speed will help you land this job.

I applied via Walk-in and was interviewed in Aug 2022.

1 Interview Round

1

HR Round (1 Question)

  • Q1. How did you spend your last day? describe your recent favorite movie in brief. what is customer satisfaction?

Interview Preparation Tips

Interview preparation tips for other job seekers - good communication skill is required. but it was the basic question they will check only your communication skill.

Epicenter Technologies Interview FAQs

How many rounds are there in Epicenter Technologies Senior Customer Analyst interview?
Epicenter Technologies interview process usually has 3 rounds. The most common rounds in the Epicenter Technologies interview process are Resume Shortlist, HR and Aptitude Test.
What are the top questions asked in Epicenter Technologies Senior Customer Analyst interview?

Some of the top questions asked at the Epicenter Technologies Senior Customer Analyst interview -

  1. Related companies,Myself, knowledge, communication skills, friendly natu...read more
  2. Realated experie...read more
  3. Basic questi...read more

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based on 1 Epicenter Technologies interview
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Epicenter Technologies Senior Customer Analyst Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

Skill development

4.0

Work-Life balance

3.0

Salary & Benefits

4.0

Job Security

3.0

Company culture

3.0

Promotions/Appraisal

3.0

Work Satisfaction

Explore 1 Review and Rating
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