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iQor Global Services Customer Support Associate Interview Questions and Answers
Updated
22 Dec 2024
1 interview found
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Popular
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jun 2024.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Could you provide a brief introduction about yourself? Add Answer
2
Assignment Round
You were assigned to write an essay on a specific topic.
Interview Preparation Tips
Interview preparation tips for other job seekers - Consider going to iQor only if there are no other options available; otherwise, you may regret your decision to join later.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about iQor Global Services?
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Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Feb 2024.
2 Interview Rounds
1
One-on-one Round (5 Questions)
- Q1. Tell me something about your self View Answers (6)
- Q2. What is customer support View Answers (2)
- Q3. What do you want to choose, customer support or sales View Answers (1)
- Q4. How you enjoyed your last Sunday View Answers (1)
- Q5. One question will be related tou your hobby View Answers (1)
2
HR Round (3 Questions)
- Q1. What are your salary expectations View Answers (2)
- Q2. Are you ready with night shifts View Answers (2)
- Q3. What you did yesterday View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
I applied via Referral
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about your self Add Answer
- Q2. Why you want to join Foundever Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via LinkedIn and was interviewed before May 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. How are u going to respond to a customer who have a damaged product issue? Add Answer
- Q2. I am a customer who got to know that my damaged product issue is solved but haven't got the product back yet? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Try to be intellectual and face such interviews with a high presence of mind
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Nov 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. I gave my self introduction and i briefly explain about my education qualification Add Answer
- Q2. Explain about your favourite sport Add Answer
- Q3. Tell me about your home town Add Answer
3
HR Round (1 Question)
- Q1. In hr round i gave brife introduction about me and hr asked me some questions about online shopping and i answered the question after that round he promoted me ...read more Add Answer
Interview experience
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in May 2024.
3 Interview Rounds
1
Assignment Round
How exicutive will solve the problems of customer and typing test
2
Group Discussion Round
On one topic which management will give. We need to talk for the topic with 150words
3
HR Round (1 Question)
- Q1. Normal regular questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and don't be formal they are not your teachers to be scared to give the interview just show your skill with respectively and politely
Customer Support Associate Interview Questions
Teleperformance
Rishikesh Kumar
posted on 26 Sep 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Aug 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Tell me something about your self View Answers (5)
- Q2. How you enjoyed your last sunday? View Answers (2)
- Q3. What is customer support? View Answers (3)
- Q4. What do you want to choose, customer support or sales? View Answers (2)
- Q5. One question will be related to your hobby View Answers (3)
3
HR Round (5 Questions)
- Q1. Give me a brief introduction of yourself. View Answers (2)
- Q2. Explain the most beautiful day of your life? View Answers (2)
- Q3. Are you ready with night shifts? View Answers (2)
- Q4. What you did yesterday? View Answers (2)
- Q5. What are your salary expectations? View Answers (2)
4
Aptitude Test Round
Aptitude test is the basic test which will check your basic grammar, reasoning,communication and listening ability.
You can crack the exam easily if you have the basic information about these topics.
The passing mark is 58, that is easily achievable.
5
Behavioral Round (4 Questions)
- Q1. Tell me about yourself? View Answers (2)
- Q2. Why you want to join bpo or customer service? View Answers (2)
- Q3. A question from your skills and hobby. View Answers (2)
- Q4. What are your future goals? View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be calm and composed.
Just communication skill matters. If you possess good communication skills, you will crack the interview easily.
Just communication skill matters. If you possess good communication skills, you will crack the interview easily.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. Basic questions about yourself Add Answer
3
Aptitude Test Round
Basic knowledge of cold calling
4
One-on-one Round (1 Question)
- Q1. Main question was why do you want to work with sitel and shy further plan to get higher education please say no Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Dec 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Introductions of yourself? Educational qualification?? Add Answer
- Q2. Comfortable in night shift?? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Great experience
Customer Support Associate Interview Questions
Foundever
Napa .sreedevkumar chowdary
posted on 6 Aug 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Aug 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Group Discussion Round
Select your favourite topic and explain
3
One-on-one Round (3 Questions)
- Q1. About your self intro Add Answer
- Q2. About experience and Add Answer
- Q3. Education details and Add Answer
4
HR Round (2 Questions)
- Q1. Salary package discusses Add Answer
- Q2. Company policy details Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good to work and work atmosphere was so good
iQor Global Services Interview FAQs
How many rounds are there in iQor Global Services Customer Support Associate interview?
iQor Global Services interview process usually has 2 rounds. The most common rounds in the iQor Global Services interview process are One-on-one Round and Assignment.
How to prepare for iQor Global Services Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iQor Global Services. The most common topics and skills that interviewers at iQor Global Services expect are Calling, Customer Service, Domestic BPO, Domestic Calling and International Voice Process.
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People are getting interviews through
based on 1 iQor Global Services interview
WalkIn
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Join iQor Global Services Delivering an outstanding omnichannel customer experience.
Customer Support Associate Interview Questions from Similar Companies
10%
less
than the average Customer Support Associate Salary in India
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iQor Global Services Customer Support Associate Reviews and Ratings
based on 2 reviews
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