Concentrix Corporation Customer Support Associate Interview Questions and Answers

Q1. Well, I have joined as a fresher so HR wanted to know about myself and about my thoughts that am I positive good learner or not, now I have successfully completed my 9 months, the ops staffs and floor envi...read more
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Q2. Tell me about yourself.
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Q3. Why do you want to join Webhelp?
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Q4. How do you define empathy and sympathy?
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Q5. Create scenarios of CX and advisor and want to about how do we resolve the issue, via oral interview or chat.
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Q6. Maximum 2 or 3 rounds only.
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Q7. But I was selected in two rounds.
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Q1. What is Hr round
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Q2. Question like aur previous job related
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Q3. Every thing possible when you work hard
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Q4. What is last 5 year planning
Ans. 
Last 5 year planning refers to the strategic planning and goal setting for the upcoming five years.
• Setting long-term goals and objectives for the organization

• Developing strategies to achieve those goals

• Forecasting trends and changes in the industry

• Allocating resources effectively

• Evaluating progress and making adjustments as needed
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Q5. What is your designation after 5 year
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Interview with two or three persons are call G.D

Excellent and good ..in short test is easy if you have relevant knowledge

Q1. Easy to go and well organized
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Q2. What was my fav subject
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Q3. R u comfortable in rotational shifts
Ans. 
Yes, I am comfortable with rotational shifts.
• I have previous experience working in rotational shifts and have adapted well to the schedule.

• I understand the importance of flexibility in customer support roles and am willing to work different shifts as needed.

• I prioritize work-life balance and have strategies in place to ensure I am well-rested and able to perform effectively during any shift.

• I am committed to providing ...read more
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Simple English rounds grammar sentence repetition repeating the sentence

Versant test difficult we should practice for that

Q1. Hr interview ,English mandate,2 languages should be known
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Q2. Self introduction ,tell about school,hometown,favorite place
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All questions were related to communication skills.

Q1. Tell me about yourself.
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Q2. How did you celebrate your last birthday?
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Q1. Normal question about myself
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Q2. Why do you want to join this company
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Writing and understand language

Q1. Good Communication skills
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Q2. Tell me about your self, What is your long term and short term goals, they ask about why are you choosing this job if you are from different education back ground
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