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Concentrix Corporation

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3.8

based on 26.6k Reviews

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Concentrix Corporation Customer Support Associate Interview Questions and Answers

Updated 6 Mar 2025

Concentrix Corporation Customer Support Associate Interview Experiences

11 interviews found

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 26 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Good Communication skills

Add your answer

Q2. Tell me about your self, What is your long term and short term goals, they ask about why are you choosing this job if you are from different education back ground

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skill, Better know something about bpo

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Support Associate interview?

Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are HR, Resume Shortlist and Aptitude Test.

How to prepare for Concentrix Corporation Customer Support Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Calling, Domestic BPO, English, Hindi and Inbound Calls.

What are the top questions asked in Concentrix Corporation Customer Support Associate interview?

Some of the top questions asked at the Concentrix Corporation Customer Support Associate interview -

What is last 5 year plann...read more
R u comfortable in rotational shi...read more
Create scenarios of CX and advisor and want to about how do we resolve the issu...read more

How long is the Concentrix Corporation Customer Support Associate interview process?

The duration of Concentrix Corporation Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Customer Support Associate Salary

based on 255 salaries

₹1.4 L/yr - ₹5.2 L/yr

At par with the average Customer Support Associate Salary in India

View more details

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