iQor Global Services Customer Support Associate Reviews

Likes

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Likes

Timely salary

Dislikes

Salary increment is worst

Likes

Good in incentive

Dislikes

Job security

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

I don't like anything in Iqor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything including culture and management.

Likes

Work invironment is good and Management and employees are very supportive and friendly.

Dislikes

Process hanging between customer's CSAT and DSAT based score basis.

Likes

Eveything… management and supportive staff

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It's environment is good but some are not good .

Dislikes

They have not permanent job at that time and here is one of the major issue is job security.

Work Details

Work policy: It's basically a wonderful job so they have not work from home

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I had a great experience working at iQor. The company offers a good work-life balance, making it easier to manage both professional and personal responsibilities. My manager was exceptionally supportive and patient, always willing to guide and assist whenever needed. The work environment was positive, and the team collaboration madetasks more manageable. Overall, it was a great place to work, especially for those looking for a balanced and encouraging workplace....Read More

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

SALARY IS GOOD, LOCATION IS GOOD....

Dislikes

BUT REALLY..HIRE AND FIRE WORKS HERE.... ABSOLUTELY.... AT HIGH PACE.... IF U COULDN'T IMPROVE IN 10 DAYS... THEN THERE ARE HIGH CHANCES THAT YOU WILL BE OUT IN NEXT 5 DAYS !!

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Cheapest company ever no female safety people are abusive unprofessional and will make.you cry for salary if not trusting this comment then sure try yourself know it you will get your life's worst experience. I am commenting here not to express my anger for what had happened with me but to make sure no other should fall for this company

Dislikes

Worst company ever

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing to like

Dislikes

No work life balance, job security and opportunities for permanent roles. They pull you for SMEs, TLs, Trainers, and QAs and once the seasonal business grows, they send you back to the associate role. They never work on upskilling individuals but uses them and send them back to so the associate role ie taking chats. Sheer politics and favouritism is there within the management for which no one takes action and we have no option to left with other than leaving the job....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing this is a worst company you will ever join in your life. They do not any fix timing no proper and complete salary credited to your account. No appraisal no promotion no appreciation only forced OT and they won't even pay you for that.

Dislikes

This type of organization are playing and ruining time effort and skills of every individual. This type of organizations must be banned. If I would be allowed to take law in my hand I would have burnt down This while organisation because they are sweet poison they will keep you telling lie until there work is done and once it is done they will tell you that you are fired without any notice or reason....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing to like

Dislikes

I am writing to express my concerns regarding the compensation practices in our organization. Specifically, I have observed a significant disparity between the salaries of long-tenured employees and those of newly hired agents. Employees who have been with the company for over two years, including myself, are on a salary range of ₹30,000 to ₹34,000. In contrast, new hires are reportedly being offered ₹45,000 to ₹50,000. Additionally, regular salary increments aligned with company policies and market standards appear to be lacking, which has left me feeling undervalued in my current role as an SME. I believe that providing fair and competitive compensation to tenured employees is essential for fostering satisfaction and motivation within the workforce. Recognizing the contributions of agents with more than two years of service by aligning their salaries with market standards not only ensures equity but also enhances their commitment and productivity. Offering better opportunities and salary structures will not only value their dedication but also create a positive work environment where employees feel appreciated and empowered to excel. After careful consideration, I have decided to seek new opportunities that align with my professional expectations. As such, I plan to resign from my position by January 2025 or earlier. I trust you will take this feedback into account to ensure fairness and retention of valuable employees. Please let me know if you would like to discuss this matter further....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Shift timings

Dislikes

Management They run the business as if it's belong to their parents company They always promote people who are loyal to the management, it's doesn't matter that person has any quality and experience or not. Worst Management

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.