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iQor Global Services Chat Support Executive Interview Questions and Answers

Updated 9 Oct 2024

iQor Global Services Chat Support Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. General questions only
  • Q2. Work experience brief
Round 2 - Assignment 

Writing skills test on Paper

Round 3 - One-on-one 

(2 Questions)

  • Q1. General questions only
  • Q2. Why switched 3 companies?
  • Ans. 

    Seeking better growth opportunities and challenges in different work environments.

    • Opportunities for career growth were limited in previous companies

    • Desire for new challenges and experiences

    • Company culture or values did not align with personal values

    • Seeking better compensation or benefits

    • Relocation or family reasons

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stupid and over-smart Manager for the final round, beware before wasting an important whole day.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your experience during the one-on-one round with the manager?
  • Ans. 

    The one-on-one round with the manager was insightful and engaging.

    • Discussed my previous experience in customer support

    • Answered situational questions on handling difficult customers

    • Received feedback on communication skills and problem-solving abilities

  • Answered by AI
  • Q2. Basically check communication
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - AMCAT 

(2 Questions)

  • Q1. IN AMCAT CONCENTRIX CHAT PROCESS YOU HAVE TO WRITE AN ESSAY IN 400 WORDS
  • Q2. WHAT WILL YOU DO IF YOU WERE A BATMAN FOR A DAY
Round 2 - CHAT ROUND 

(1 Question)

  • Q1. THEY WILL ASK 5 QUESTION ABOUT YOU/ YOU QUALIFICATIONS AND GENERAL MOSTLY QUESTION WITH WARUM UND WAS, THEN YOU HAVE TO TRANSLATE 5 SENTENCE OF ENGLISH TO GERMAN
Round 3 - One-on-one 

(1 Question)

  • Q1. I AM ABOUT TO GIVE THIS ROUND WISH ME LUCK

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , believe that every candidate knows the equal amount of thing that you know , so dont get stresses life is too big give as many interview as you can, you will definitely succeed
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It consists of questions related to non verbal logical reasoning, English and basic computer questions.

Round 2 - One-on-one 

(4 Questions)

  • Q1. Recruiter asks to give introduction and ask general questions related to your profile. After that ask about bpo.
  • Q2. Introduce yourself?
  • Q3. What you want to join bpo?
  • Q4. Tell me about your previous experience?
Round 3 - Typing Test 

(1 Question)

  • Q1. They asked to give typing test?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. First round was assesment
  • Q2. Communication (chat)
Round 3 - Assignment 

The question given by them are very interesting. And HR department is pretty awesome.

Round 4 - Other 

(1 Question)

  • Q1. Waiting for operational round

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be cool and more interactive. And there should be genuine answers given by us
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Indeed and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

How good you speak english

Round 3 - Group Discussion 

Personal details, work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and be confident
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction work experience
Round 2 - One-on-one 

(4 Questions)

  • Q1. How I will manage my job and study.
  • Q2. Why I left my previous organization?
  • Q3. What are my hobbies?
  • Q4. When I Travelled last time?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About Yesterday routine
  • Q2. About introduction of yourself
  • Q3. Your most memorable day or about home city
Round 3 - Aptitude Test 

Mac test and knowledge test and voice test

Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round about you

Interview Preparation Tips

Interview preparation tips for other job seekers - Being confident and believe in yourself and keep smile

I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Assignment 

It's an online skill test of ur English with various slides which included passage writting, filling the blanks with exact words, selecting the grammatically correct sentence for the given situation, followed by typing test.

Round 3 - Aptitude Test 

It's about how you view at things in general. Multiple options will be given to you and you have to choose any one of them, which are all right but shows your view to them. Also the mathematical questions which are generic.

Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly I would suggest you to not try at Sykes, as it is the shittiest organization you would ever come across. Rest, you are good to go with interview it's damn easy!
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal questions
  • Q2. Personal questions about the job
Round 2 - Assignment 

Chat test / Writing test

Round 3 - HR 

(2 Questions)

  • Q1. Personal questions
  • Q2. Questions about the process
Round 4 - Typing Test 

(2 Questions)

  • Q1. Typing test questions
  • Q2. 3 questions in typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - No job security

iQor Global Services Interview FAQs

How many rounds are there in iQor Global Services Chat Support Executive interview?
iQor Global Services interview process usually has 3 rounds. The most common rounds in the iQor Global Services interview process are HR, Assignment and One-on-one Round.
How to prepare for iQor Global Services Chat Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iQor Global Services. The most common topics and skills that interviewers at iQor Global Services expect are Customer Service, blended process, customer care, international bpo and international call center.

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iQor Global Services Chat Support Executive Interview Process

based on 2 interviews

Interview experience

2
  
Poor
View more
Join iQor Global Services Delivering an outstanding omnichannel customer experience.
iQor Global Services Chat Support Executive Salary
based on 12 salaries
₹3 L/yr - ₹4.8 L/yr
27% more than the average Chat Support Executive Salary in India
View more details

iQor Global Services Chat Support Executive Reviews and Ratings

based on 10 reviews

3.9/5

Rating in categories

3.6

Skill development

3.8

Work-life balance

4.1

Salary

2.8

Job security

3.5

Company culture

4.1

Promotions

3.5

Work satisfaction

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