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iQor Global Services Chat Support Executive Interview Questions and Answers

Updated 9 Oct 2024

iQor Global Services Chat Support Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. General questions only
  • Q2. Work experience brief
Round 2 - Assignment 

Writing skills test on Paper

Round 3 - One-on-one 

(2 Questions)

  • Q1. General questions only
  • Q2. Why switched 3 companies?
  • Ans. 

    Seeking better growth opportunities and challenges in different work environments.

    • Opportunities for career growth were limited in previous companies

    • Desire for new challenges and experiences

    • Company culture or values did not align with personal values

    • Seeking better compensation or benefits

    • Relocation or family reasons

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stupid and over-smart Manager for the final round, beware before wasting an important whole day.

Interview questions from similar companies

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduction
Strengths
Weakness
Million rupees what will you do?
Topic of favourite city to speak.

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Asked to introduce myself.
  • Q2. Asked about work experience.
  • Q3. Few addition questions about hobbies, daily routine and how to sale something to someone when he is not looking to buy it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your not to introduction to speak atleast 2-3 min and take care communication skills and grammar. Do not show any sign that you are just giving interview and show that you have got a opportunity.

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
  • Q2. Why sales Job you interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

Interview Questionnaire 

1 Question

  • Q1. Technical skills

I applied via Walk-in and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Intro n randomly any questions just to check the communication n confident of a candidate

Interview Preparation Tips

Interview preparation tips for other job seekers - Considered that a moron is sitting in front of u n asking u a silly questions

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why u wanted job in tech Mahindra?
  • Ans. 

    I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.

    • Tech Mahindra is known for its innovative solutions and cutting-edge technologies.

    • I am excited about the chance to work with a diverse team of talented professionals.

    • Tech Mahindra's global presence and client base provide immense learning and growth opportunities.

    • I believe in the company...

  • Answered by AI
  • Q2. If you're selected in this company what your going to do?
  • Ans. 

    If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.

    • Develop and implement effective sales strategies

    • Build and maintain strong relationships with clients

    • Identify new business opportunities and expand customer base

    • Meet and exceed sales targets

    • Provide excellent customer service and support

    • Analyze market trends and competitor activities

    • Collaborate with cross-functional teams to achieve

  • Answered by AI
  • Q3. Tell me about your self
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% or more

    • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Implemented effective sales strategies and tactics to drive revenue growth

    • Prof...

  • Answered by AI
  • Q4. Tell your previous experience in which company u have worked
  • Ans. 

    I have worked as a Sales Executive at XYZ Company.

    • Achieved 150% of sales target in the first quarter

    • Developed and maintained relationships with key clients

    • Implemented effective sales strategies resulting in a 20% increase in revenue

    • Trained and mentored new sales team members

    • Utilized CRM software to track and analyze sales data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while introduceing your self and be fluent in communication skills...
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

• Basic MCAT test includes normal english and logical questions.
• Versant will be conducted after the MCAT they'll just check your typing speed and grammer.

Round 2 - One-on-one 

(2 Questions)

  • Q1. • Manage round face-face on video call • Self introduction • Past experience + Future goals?
  • Q2. • Why Concentrix? • Confidence is the key!
  • Ans. 

    Concentrix is the ideal choice for me because of its strong reputation, career growth opportunities, and commitment to customer satisfaction.

    • Concentrix has a solid reputation in the industry for providing excellent customer support services.

    • The company offers numerous career growth opportunities, allowing me to advance and develop my skills.

    • Concentrix prioritizes customer satisfaction, which aligns with my belief in de...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident they'll just want to know about you be confident and everything will be cleared and keep in mind that don't take MCAT and Versant halke mei!
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About Yesterday routine
  • Q2. About introduction of yourself
  • Q3. Your most memorable day or about home city
Round 3 - Aptitude Test 

Mac test and knowledge test and voice test

Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round about you

Interview Preparation Tips

Interview preparation tips for other job seekers - Being confident and believe in yourself and keep smile

iQor Global Services Interview FAQs

How many rounds are there in iQor Global Services Chat Support Executive interview?
iQor Global Services interview process usually has 3 rounds. The most common rounds in the iQor Global Services interview process are HR, Assignment and One-on-one Round.
How to prepare for iQor Global Services Chat Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iQor Global Services. The most common topics and skills that interviewers at iQor Global Services expect are Customer Service, blended process, customer care, international bpo and international call center.

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iQor Global Services Chat Support Executive Interview Process

based on 2 interviews

Interview experience

2
  
Poor
View more
Join iQor Global Services Delivering an outstanding omnichannel customer experience.
iQor Global Services Chat Support Executive Salary
based on 12 salaries
₹3 L/yr - ₹4.8 L/yr
26% more than the average Chat Support Executive Salary in India
View more details

iQor Global Services Chat Support Executive Reviews and Ratings

based on 10 reviews

3.9/5

Rating in categories

3.6

Skill development

3.8

Work-life balance

4.1

Salary

2.8

Job security

3.5

Company culture

4.1

Promotions

3.5

Work satisfaction

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