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iQor Global Services Senior Customer Service Agent Interview Questions and Answers

Updated 18 Feb 2024

iQor Global Services Senior Customer Service Agent Interview Experiences

1 interview found

Senior Customer Service Agent Interview Questions & Answers

user image Anonymous

posted on 18 Feb 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Where are you from
    • Add your answer
  • Q2. What is your favourite passtime
    • Add your answer
  • Q3. Why do you want to join iqor.
    • Add your answer
  • Q4. What you did last Sunday
    • Add your answer
  • Q5. Tell me something about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste your time applying for jobs in iqor. They don't value candidates and don't give feedback even. The manager of recruitment in Noida is I'll mannered and behaves very badly like we are servant to the person.

Top trending discussions

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Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
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Interview questions from similar companies

Senior Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 21 Jul 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are four rounds. Hr, aptitude maths with verbal reasoning round, typing test, final HR round.
    • Add your answer
  • Q2. Easy to clear. But be sure in basic.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Take the round's carefully. Be honest with the answers. Make the idea clear while explaining

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 11 Oct 2020

I applied via Naukri.com and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is data analytics?
  • Ans. 

    Data analytics is the process of examining and interpreting data to draw conclusions and make informed decisions.

    • It involves collecting, cleaning, and organizing data

    • Applying statistical and mathematical models to analyze data

    • Visualizing and presenting data in a meaningful way

    • Examples include predicting customer behavior, optimizing business operations, and identifying trends in healthcare data

    • Answered by AI
    View 2 more answers
  • Q2. What is regression analysis
  • Ans. 

    Regression analysis is a statistical method used to determine the relationship between a dependent variable and one or more independent variables.

    • It helps in predicting the value of the dependent variable based on the values of the independent variables.

    • It is used in various fields such as finance, economics, social sciences, and engineering.

    • Linear regression is the most common type of regression analysis.

    • Examples incl...

    • Answered by AI
    Add your answer
  • Q3. What is difference Data analysis and data analytics?
  • Ans. 

    Data analysis is the process of inspecting, cleaning, transforming, and modeling data while data analytics involves using statistical and computational methods to extract insights from data.

    • Data analysis is focused on preparing and organizing data for analysis

    • Data analytics involves using tools and techniques to extract insights from data

    • Data analysis is a subset of data analytics

    • Data analytics involves more complex an...

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - there should be three rounds in the interviews
first would be aptitude test
second would be with junior manager
third would be with senior manager

Skills evaluated in this interview

Senior Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 31 Mar 2021

I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. I was asked about previous organization.
    • Add your answer
  • Q2. My expectations and ambitions.
    • Add your answer
  • Q3. About myself and family.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview and rounds are really easy! You need to be calm and tension free. Just be confident about your previous work experience! Make sure you're fluent while going through the versant test. Your speaking speed should be slow and gradual so that system can record and recognise! If you're through it nothing can stop you :)

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 3 Apr 2021

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About underwriting
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Walking

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 9 Nov 2021

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your weekness ?
  • Ans. Simple and straight I don't have any. If you tell him/her about your weekness it will be affected on your interview. So answer should I don't have it.
    • Answered by Nikhil Vijay Kudale
    Add your answer
  • Q2. What is your strengths?
  • Ans. Always give positive answers Teamplayer, Quick learner
    • Answered by Nikhil Vijay Kudale
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always Prepare for interview with knowledge not any fake ideas. Be creative.

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 21 Mar 2021

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Human anatomy questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s good and some basics of anatomy is enough to crack the interview
Good luck

Senior Associate Interview Questions & Answers

WNS user image DIVYA KHATWANI

posted on 6 Jan 2018

Interview Questionnaire 

1 Question

  • Q1. What do you know about company Education and other question Fluent in english is must
    • Add your answer

Interview Preparation Tips

Round: Test
Experience: Normal typing test and some aptitude question

Senior Associate Interview Questions & Answers

WNS user image

posted on 7 Jun 2022

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Amadeus what is that
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi please understand Keep supporting yourself

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 31 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was on maths and insurance

Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please provide honest details
Provide crisp and clear information and do not beat around the bush
More about working at iQor Global Services

iQor Global Services Interview FAQs

How many rounds are there in iQor Global Services Senior Customer Service Agent interview?
iQor Global Services interview process usually has 1 rounds. The most common rounds in the iQor Global Services interview process are HR.

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iQor Global Services Senior Customer Service Agent Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

3.0

Work-life balance

1.0

Salary

5.0

Job security

2.0

Company culture

1.0

Promotions

3.0

Work satisfaction

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