Premium Employer

i

This company page is being actively managed by iQor Global Services Team. If you also belong to the team, you can get access from here

iQor Global Services Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

iQor Global Services Senior Customer Service Agent Interview Questions and Answers

Updated 18 Feb 2024

iQor Global Services Senior Customer Service Agent Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Where are you from
  • Q2. What is your favourite passtime
  • Q3. Why do you want to join iqor.
  • Q4. What you did last Sunday
  • Q5. Tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste your time applying for jobs in iqor. They don't value candidates and don't give feedback even. The manager of recruitment in Noida is I'll mannered and behaves very badly like we are servant to the person.

Interview questions from similar companies

I applied via Referral and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is Non-PO?
  • Ans. 

    Non-PO refers to purchases made without a purchase order.

    • Non-PO purchases are made without a formal purchase order.

    • These purchases are typically made for urgent or small items.

    • Non-PO purchases may require additional approval or documentation.

    • Examples of Non-PO purchases include office supplies, travel expenses, and minor repairs.

  • Answered by AI
  • Q2. What does FB03 stand for in SAP?
  • Ans. 

    FB03 is a transaction code in SAP used to display financial accounting documents.

    • FB03 is used to view accounting documents such as invoices, credit memos, and payment receipts.

    • It allows users to search for documents based on various criteria such as document number, posting date, and company code.

    • FB03 also provides options to display document details, line items, and accounting entries.

    • It is commonly used by finance an...

  • Answered by AI
  • Q3. What are the types of Fixed Assets?
  • Ans. 

    Fixed assets can be categorized into tangible and intangible assets.

    • Tangible assets include property, plant, and equipment (PPE), such as buildings, machinery, and vehicles.

    • Intangible assets include patents, copyrights, trademarks, and goodwill.

    • Fixed assets are long-term assets that are not intended for sale and are used in the production of goods or services.

    • Fixed assets are recorded on the balance sheet and are subje...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Read the basics of accounting before going for an interview also refer to other ERPs for which the position is?

Skills evaluated in this interview

Senior Associate Interview Questions & Answers

WNS user image Abinasha Choudhury

posted on 21 Apr 2020

I applied via Walk-in and was interviewed in Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Only questions related to their profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Go interview with full preparation

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself.
  • Q2. Do you believe in Team Work or Individual work.
  • Q3. Tell me about previous experience & unforgettable movement in previous company .

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive about your previous companies experience.

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be you .
Interview is not that difficult if you're confident...

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview was normal, they will asked about yourself and about your previous work experience nothing else.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare about yourself and about your previous work experience.

Interview Questionnaire 

1 Question

  • Q1. Healthcare insurance

I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Asking about my previous experience
Round 4 - One-on-one 

(1 Question)

  • Q1. Final round with ops managers

Interview Preparation Tips

Interview preparation tips for other job seekers - .be confident interview is easy to crack

I applied via Referral and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked my job related which I did my past experience in my cv .

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall it's very good experience which I cleared my interviews and very smooth and clean processes for my joining time.

Interview Questionnaire 

2 Questions

  • Q1. What is GL?
  • Ans. 

    GL stands for General Ledger. It is a record-keeping system that contains all financial transactions of a company.

    • GL is used to track and manage financial transactions such as sales, purchases, and expenses.

    • It helps in creating financial statements like balance sheets and income statements.

    • GL is an important part of accounting and financial management.

    • Examples of GL software include QuickBooks and SAP.

    • GL accounts are c...

  • Answered by AI
  • Q2. What is receivables?
  • Ans. 

    Receivables refer to the money owed to a company by its customers for goods or services provided on credit.

    • Receivables are recorded as assets on a company's balance sheet.

    • They represent the amount of money that a company expects to receive from its customers.

    • Receivables can be short-term or long-term depending on the payment terms agreed upon with the customer.

    • Examples of receivables include outstanding invoices, loans...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work
Very supportive team members and managers.

Skills evaluated in this interview

iQor Global Services Interview FAQs

How many rounds are there in iQor Global Services Senior Customer Service Agent interview?
iQor Global Services interview process usually has 1 rounds. The most common rounds in the iQor Global Services interview process are HR.

Tell us how to improve this page.

iQor Global Services Senior Customer Service Agent Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more
Join iQor Global Services Delivering an outstanding omnichannel customer experience.

Interview Questions from Similar Companies

Teleperformance Interview Questions
3.9
 • 1.8k Interviews
WNS Interview Questions
3.4
 • 1k Interviews
Infosys BPM Interview Questions
3.6
 • 957 Interviews
iEnergizer Interview Questions
4.6
 • 631 Interviews
Omega Healthcare Interview Questions
3.7
 • 448 Interviews
Quess Interview Questions
3.9
 • 419 Interviews
R1 RCM Interview Questions
3.9
 • 285 Interviews
IKS Health Interview Questions
3.6
 • 235 Interviews
View all

iQor Global Services Senior Customer Service Agent Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

3.0

Work-life balance

1.0

Salary

5.0

Job security

2.0

Company culture

1.0

Promotions

3.0

Work satisfaction

Explore 1 Review and Rating
Senior Agent
184 salaries
unlock blur

₹2.7 L/yr - ₹5.2 L/yr

Senior Executive
107 salaries
unlock blur

₹2.6 L/yr - ₹5.6 L/yr

Agent
101 salaries
unlock blur

₹2 L/yr - ₹4 L/yr

Charge Back Analyst
81 salaries
unlock blur

₹2.2 L/yr - ₹4.5 L/yr

Repair Engineer
58 salaries
unlock blur

₹1.2 L/yr - ₹4 L/yr

Explore more salaries
Compare iQor Global Services with

Teleperformance

3.9
Compare

Concentrix Corporation

3.7
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare
Did you find this page helpful?
Yes No
write
Share an Interview