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iQor Global Services Customer Care Executive Interview Questions and Answers

Updated 17 Jan 2025

iQor Global Services Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Fun with Ravi

posted on 17 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about your self ?
  • Ans. 

    I am a dedicated and empathetic individual with a passion for helping others.

    • I have a background in customer service, where I have honed my communication and problem-solving skills.

    • I am a good listener and strive to understand the needs of customers in order to provide the best possible assistance.

    • I am detail-oriented and organized, ensuring that I can efficiently handle multiple tasks at once.

    • I am a team player and en...

    • Answered by AI
    Add your answer
  • Q2. Job profile
    • Add your answer
Round 2 - Aptitude Test 

You need to do typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - Manager will take the interview

Top trending discussions

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Interview Tips & Stories
2w
a business analyst
Best answer to give to HR on why am I on notice!
Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 7 Sep 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 22 Jun 2017

Interview Questionnaire 

1 Question

  • Q1. About yourself
    • View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Aritro Mukherji

posted on 24 Sep 2017

I appeared for an interview before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Are you fine to work in rotational shifts
  • Ans. 

    Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

    • I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

    • I am willing to adapt my schedule to meet the needs of the company and customers.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload in

    • Answered by AI
    Add your answer
  • Q2. Are you fine with split offs
  • Ans. 

    Yes, I am fine with split offs.

    • I am comfortable with handling multiple tasks at once.

    • I can prioritize and manage my time effectively.

    • I am adaptable and can quickly switch between tasks.

    • I have experience working in a fast-paced environment with split offs.

    • I am willing to learn and improve my skills to handle split offs better.

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 23 Aug 2017

I appeared for an interview in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

    • Answered by AI
    View 8 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 5 May 2020

I applied via Recruitment Consultant and was interviewed before May 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about Jaipur city?
    • View 5 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Active listner.
No nervousness
Listen the question wait, think and then answer it properly by framing the sentence correctly. Speak slowly in telephonic rounds.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 11 Jul 2020

I applied via Campus Placement and was interviewed in Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic information
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's well and good company very hard interview

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 28 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. 1.) How can you benefit to our company?
    • Add your answer
  • Q2. 2.) what are your hobbies?
    • Add your answer
  • Q3. 3.) How was your previous job experience?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with your skills and opinions. Trust between company and its employees is very important for growth which is required for both parties.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 28 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Introduction and about bpo why u want to join if u worked previously on bpo and tell one good or bad experienced etc
    • Add your answer
  • Q2. Multiple questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Have patience and confident only

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 14 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try giving answers with examples. Just be genuine. Don't be oversmart as people taking your interview are more smart then you.
More about working at iQor Global Services

iQor Global Services Interview FAQs

How many rounds are there in iQor Global Services Customer Care Executive interview?
iQor Global Services interview process usually has 2 rounds. The most common rounds in the iQor Global Services interview process are One-on-one Round and Aptitude Test.
How to prepare for iQor Global Services Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iQor Global Services. The most common topics and skills that interviewers at iQor Global Services expect are customer care, Back Office, Backend, Collections and Customer Handling.

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iQor Global Services Customer Care Executive Salary
based on 24 salaries
₹2.2 L/yr - ₹4.1 L/yr
33% more than the average Customer Care Executive Salary in India
View more details

iQor Global Services Customer Care Executive Reviews and Ratings

based on 14 reviews

2.7/5

Rating in categories

3.0

Skill development

2.9

Work-life balance

3.4

Salary

2.0

Job security

3.0

Company culture

2.8

Promotions

2.9

Work satisfaction

Explore 14 Reviews and Ratings
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