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TTEC India Customer Support Associate Interview Questions and Answers

Updated 5 Jan 2025

TTEC India Customer Support Associate Interview Experiences

1 interview found

Customer Support Associate Interview Questions & Answers

user image Anonymous

posted on 5 Jan 2025

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. The first question focused on your personal experience and the reasons for applying for the job.
    • Add your answer
  • Q2. Can you provide more information about yourself?
    • Add your answer

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Interview questions from similar companies

Customer Support Associate Interview Questions & Answers

iQor Global Services user image Anonymous

posted on 22 Dec 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Could you provide a brief introduction about yourself?
  • Ans. 

    Experienced customer support associate with strong communication skills and a passion for helping customers.

    • Over 5 years of experience in customer support roles

    • Excellent communication skills, both written and verbal

    • Proven track record of resolving customer issues efficiently

    • Passionate about providing top-notch customer service

    • Familiar with CRM systems and ticketing platforms

    • Answered by AI
    Add your answer
Round 2 - Assignment 

You were assigned to write an essay on a specific topic.

Interview Preparation Tips

Interview preparation tips for other job seekers - Consider going to iQor only if there are no other options available; otherwise, you may regret your decision to join later.

Customer Support Associate Interview Questions & Answers

Foundever user image Anonymous

posted on 16 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Referral

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Why you want to join Foundever
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 15 May 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Tell your last experience
    • Add your answer

Customer Support Associate Interview Questions & Answers

Alorica user image Anonymous

posted on 22 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How are u going to respond to a customer who have a damaged product issue?
    • Add your answer
  • Q2. I am a customer who got to know that my damaged product issue is solved but haven't got the product back yet?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be intellectual and face such interviews with a high presence of mind

Customer Support Associate Interview Questions & Answers

Foundever user image Anonymous

posted on 3 Jun 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Assignment 

How exicutive will solve the problems of customer and typing test

Round 2 - Group Discussion 

On one topic which management will give. We need to talk for the topic with 150words

Round 3 - HR 

(1 Question)

  • Q1. Normal regular questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't be formal they are not your teachers to be scared to give the interview just show your skill with respectively and politely

Customer Support Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 8 Jan 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

English grammer & aptitude question. it is similar to amazon test

Round 3 - One-on-one 

(2 Questions)

  • Q1. 1.self intoductition
    • Add your answer
  • Q2. 2. speak a topic in required language. (i spoke in tamil)
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - this interview process are very easy. i declined the offer

Customer Support Associate Interview Questions & Answers

Foundever user image Anonymous

posted on 10 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic questions about yourself
    • Add your answer
Round 3 - Aptitude Test 

Basic knowledge of cold calling

Round 4 - One-on-one 

(1 Question)

  • Q1. Main question was why do you want to work with sitel and shy further plan to get higher education please say no
    • Add your answer

Customer Support Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 25 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Where do you see your self in next 5 years
    • Add your answer
  • Q3. What are your hobbies
    • Add your answer
  • Q4. What do ypu like about your hometown
    • Add your answer
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What are your futer goals
    • Add your answer
  • Q3. How will you manage your work life and student life as you are pursuing bachelors
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident an interview just a process to assess your confidence. Speak firmly do not fumble be honest and genuine.

Customer Support Associate Interview Questions & Answers

Foundever user image Napa .sreedevkumar chowdary

posted on 6 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

Select your favourite topic and explain

Round 3 - One-on-one 

(3 Questions)

  • Q1. About your self intro
    • Add your answer
  • Q2. About experience and
    • Add your answer
  • Q3. Education details and
    • Add your answer
Round 4 - HR 

(2 Questions)

  • Q1. Salary package discusses
    • Add your answer
  • Q2. Company policy details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to work and work atmosphere was so good
More about working at TTEC India

TTEC India Interview FAQs

How many rounds are there in TTEC India Customer Support Associate interview?
TTEC India interview process usually has 1 rounds. The most common rounds in the TTEC India interview process are HR.

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TTEC India Customer Support Associate Salary
based on 14 salaries
₹2.7 L/yr - ₹3.9 L/yr
5% more than the average Customer Support Associate Salary in India
View more details

TTEC India Customer Support Associate Reviews and Ratings

based on 3 reviews

3.0/5

Rating in categories

2.1

Skill development

2.5

Work-Life balance

2.9

Salary & Benefits

2.1

Job Security

2.6

Company culture

2.3

Promotions/Appraisal

2.3

Work Satisfaction

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