Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by IKS Health Team. If you also belong to the team, you can get access from here

IKS Health Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

IKS Health Engineer- Customer Support Interview Questions and Answers

Updated 29 Oct 2024

IKS Health Engineer- Customer Support Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why you are looking for a new job now?
  • Ans. 

    Seeking new challenges and growth opportunities in a supportive environment.

    • Looking to expand my skill set and knowledge in a new role

    • Interested in working with a different team or company culture

    • Seeking better work-life balance or career advancement

    • Want to contribute to a company that aligns with my values and goals

  • Answered by AI
  • Q2. Why you become interested in our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool job, nice people, and really cool interview

Interview questions from similar companies

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join Convergys?
  • Ans. 

    I want to join Convergys because of its reputation for providing excellent customer support and opportunities for career growth.

    • I am impressed by Convergys' track record of delivering top-notch customer service.

    • I am excited about the potential for career advancement and professional development at Convergys.

    • I believe my skills and experience align well with the requirements of the Customer Support Engineer role at Conv

  • Answered by AI
  • Q2. What is your salary expectations and all?
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and requirements of the role.

    • I have researched the average salary range for Customer Support Engineers in this industry.

    • I am looking for a salary that reflects my qualifications and contributions to the team.

    • I am also interested in discussing benefits and opportunities for growth within t

  • Answered by AI
  • Q3. Operation round via Skype in which they asked about my work experience
  • Q4. We had a discussion on various topic like Rising Air Pollution in Delhi

Interview Preparation Tips

Round: Test
Experience: Passage writing test to check grammatical and word power.

Round: Test
Experience: Typing test and grammar test.

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Work on fluent English

Round 2 - HR 

(1 Question)

  • Q1. Prefer location

I applied via Referral and was interviewed before Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Very First Question: Tell me About Your self ?

Interview Preparation Tips

Interview preparation tips for other job seekers - As per my Experience most of the HR's will see candidates communication, stage fear nd confident level if the candidate is fresher and if he is experienced they will see how much hd knows about the previous processes which he did nd never ever share negative thoughts about previous company or mangers. It will be a black spot. Tnx for your time to reading this.

I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. I was asked about previous organization.
  • Q2. My expectations and ambitions.
  • Q3. About myself and family.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview and rounds are really easy! You need to be calm and tension free. Just be confident about your previous work experience! Make sure you're fluent while going through the versant test. Your speaking speed should be slow and gradual so that system can record and recognise! If you're through it nothing can stop you :)

I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why you want to join this industry i.e BPO
  • Q2. Because it's a fast growing industry, and it's good to start your career with such industry in which you can use your skills for personal growth as well as for company productivity. Moreover I have seen ma...
  • Q3. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic or get nervous, interviewer is also human. Be honest and smart.

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. U have the night shifts also do you accept it
  • Ans. I confidently answered yes I ready to accept any shift
  • Answered Anonymously
  • Q2. What are your expectations from concentrix
  • Ans. I answered nothing this is my first job first priority to learn somthing from this job and whatever will be the pay I totally accept it because I came here to learn something
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - So be confident don't get fear and pass the interview

I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me something about your self.
  • Q2. What are your plans for next 5 years?
  • Q3. How long do you stick with job?
  • Q4. What will you do if you failed in job task?
  • Q5. What are strength and weakness?
  • Q6. What is customers service and how it can be improved?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Listen actively to customers and address their concerns promptly

    • Provide personalized and empathetic service

    • Offer multiple channels for customer support (e.g. phone, email, chat)

    • Train employees to handle difficult situations and provide solutions

    • Collect feedback and use it to improve service

    • Create a customer-centric

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You need think calm and answer patiently.

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Amcat examination

Round 2 - Aptitude Test 

Speed test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Operations round conducted
  • Q2. General questions asked

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good company to work with.

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is Aliya Tabassum Shaikh azizoddin

IKS Health Interview FAQs

How many rounds are there in IKS Health Engineer- Customer Support interview?
IKS Health interview process usually has 1 rounds. The most common rounds in the IKS Health interview process are HR.

Tell us how to improve this page.

IKS Health Engineer- Customer Support Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Teleperformance Interview Questions
3.9
 • 1.8k Interviews
Omega Healthcare Interview Questions
3.7
 • 434 Interviews
R1 RCM Interview Questions
3.9
 • 278 Interviews
Conduent Interview Questions
3.5
 • 192 Interviews
IntouchCX Interview Questions
2.9
 • 191 Interviews
TaskUs Interview Questions
3.3
 • 174 Interviews
Alldigi Tech Interview Questions
4.0
 • 151 Interviews
Foundever Interview Questions
3.6
 • 142 Interviews
View all
Clinical Documentation Specialist
680 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Revenue Cycle Representative
635 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Associate
451 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Revenue Cycle Officer
350 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Team Manager
313 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare IKS Health with

M*Modal

3.5
Compare

Omega Healthcare

3.7
Compare

Saince Healthtech

4.5
Compare

VeeTechnologies

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview