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Altruist Technologies Customer Support Executive Interview Questions and Answers

Updated 13 Nov 2024

Altruist Technologies Customer Support Executive Interview Experiences

5 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What u did yesterday?
  • Ans. 

    Yesterday, I handled customer inquiries, resolved issues, and provided support via phone and email.

    • Handled customer inquiries

    • Resolved customer issues

    • Provided support via phone and email

  • Answered by AI
  • Q2. Talk about any topic
Round 2 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Q2. Wht you wanna work in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent in English language
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
-
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic introduction
Round 2 - One-on-one 

(1 Question)

  • Q1. Based on resume

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated customer support professional with a passion for helping others and a strong background in problem-solving.

    • Experience: Over 3 years in customer support roles, assisting clients via phone, email, and chat.

    • Skills: Proficient in conflict resolution, ensuring customer satisfaction by addressing concerns promptly.

    • Achievements: Recognized as 'Employee of the Month' for consistently exceeding performance metr...

  • Answered by AI
  • Q2. Tell me about your native
  • Q3. Tell me about family
  • Q4. Why did you choose bpo?
  • Q5. Able to relocate?
  • Q6. Able to rotational shifts
  • Ans. 

    Yes, I am able to work rotational shifts.

    • I am flexible with my schedule and can work different shifts as needed.

    • I understand the importance of providing support to customers at all times.

    • I have previous experience working in roles that required rotational shifts.

    • I am willing to adapt to changing schedules and prioritize customer satisfaction.

  • Answered by AI
  • Q7. Higher studies chances?
  • Ans. 

    Yes, there are opportunities for higher studies in this field.

    • Many companies offer tuition reimbursement for employees pursuing higher education.

    • There may be opportunities for promotions or career advancement with additional qualifications.

    • Networking with professionals in the industry can provide insights into further education options.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Best communication skills
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. How much you are expecting salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Be brave and confident

Altruist Technologies interview questions for designations

 Customer Support Representative

 (1)

 Customer Support Officer

 (1)

 Customer Executive

 (1)

 Customer Care Executive

 (6)

 Customer Service Executive

 (4)

 Customer Relationship Executive

 (1)

 Email Support Executive

 (1)

 Customer Advisor

 (1)

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. What is BPO ? Strength, Weakness
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting non-core business activities to a third-party provider.

    • Strengths: cost savings, access to specialized skills, increased efficiency, flexibility

    • Weaknesses: language barriers, cultural differences, security concerns, lack of control over outsourced processes

    • Examples of BPO services: customer support, data entry, accounting, human resources

    • BPO providers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Best to start ,If your English is not as good as u think🤣

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1st round was HR round basic questions like Introduction, talk about your hometown or yesterday routine
Round 3 - One-on-one 

(1 Question)

  • Q1. In 2nd round introduction what is bpo , customer support, why you chose this field etc.....and sell me this pen
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself ?
  • Q2. Tell me something about Delhi Metro?
  • Ans. 

    Delhi Metro is a rapid transit system serving Delhi and its satellite cities.

    • Delhi Metro is the largest metro network in India.

    • It has a total length of over 389 kilometers.

    • The metro system consists of six lines and 285 stations.

    • It is known for its punctuality, cleanliness, and safety.

    • Delhi Metro has significantly reduced traffic congestion and pollution in the city.

    • It is a popular mode of transportation for daily commu

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and most important whatever you answer just answer it in English no matter you answer right or wrong just answer it and don't be nervous at that time when they asked u anything. you take your time and answer it.
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me About Yourself
Round 2 - Aptitude Test 

How to collect data for free?

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction on myself
  • Q2. My hobby details and favourite job in free time
Round 3 - Maneger Round 

(3 Questions)

  • Q1. Introduction on myself
  • Q2. Question related my city
  • Q3. Question related my hobby
Round 4 - Client Interview 

(2 Questions)

  • Q1. Introduction on myself
  • Q2. Question related the process

Interview Preparation Tips

Interview preparation tips for other job seekers - You can join Globiva but don't ask for promotion and salary hike together as you will get any of those.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Self introduction
  • Q2. Studies background
  • Q3. Previous company experience
Round 2 - Aptitude Test 

Email drafting and chat

Round 3 - One-on-one 

(1 Question)

  • Q1. Explaining about the experience of previous company

Altruist Technologies Interview FAQs

How many rounds are there in Altruist Technologies Customer Support Executive interview?
Altruist Technologies interview process usually has 1-2 rounds. The most common rounds in the Altruist Technologies interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Altruist Technologies Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Altruist Technologies. The most common topics and skills that interviewers at Altruist Technologies expect are BPO Voice, CSAT, Domestic Voice Process, Inbound Customer Service and Non Voice Process.
What are the top questions asked in Altruist Technologies Customer Support Executive interview?

Some of the top questions asked at the Altruist Technologies Customer Support Executive interview -

  1. What is BPO ? Strength, Weakn...read more
  2. Higher studies chanc...read more
  3. Able to rotational shi...read more

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Altruist Technologies Customer Support Executive Interview Process

based on 7 interviews

2 Interview rounds

  • HR Round - 1
  • HR Round - 2
View more
Altruist Technologies Customer Support Executive Salary
based on 278 salaries
₹1 L/yr - ₹3.2 L/yr
26% less than the average Customer Support Executive Salary in India
View more details

Altruist Technologies Customer Support Executive Reviews and Ratings

based on 57 reviews

2.9/5

Rating in categories

2.8

Skill development

2.9

Work-life balance

2.2

Salary

3.0

Job security

3.0

Company culture

2.2

Promotions

2.7

Work satisfaction

Explore 57 Reviews and Ratings
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