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Altruist Technologies Customer Support Executive Interview Questions and Answers

Updated 13 Nov 2024

Altruist Technologies Customer Support Executive Interview Experiences

5 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What u did yesterday?
  • Ans. 

    Yesterday, I handled customer inquiries, resolved issues, and provided support via phone and email.

    • Handled customer inquiries

    • Resolved customer issues

    • Provided support via phone and email

  • Answered by AI
  • Q2. Talk about any topic
Round 2 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Q2. Wht you wanna work in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent in English language
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
-
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic introduction
Round 2 - One-on-one 

(1 Question)

  • Q1. Based on resume

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about your native
  • Q3. Tell me about family
  • Q4. Why did you choose bpo?
  • Q5. Able to relocate?
  • Q6. Able to rotational shifts
  • Ans. 

    Yes, I am able to work rotational shifts.

    • I am flexible with my schedule and can work different shifts as needed.

    • I understand the importance of providing support to customers at all times.

    • I have previous experience working in roles that required rotational shifts.

    • I am willing to adapt to changing schedules and prioritize customer satisfaction.

  • Answered by AI
  • Q7. Higher studies chances?
  • Ans. 

    Yes, there are opportunities for higher studies in this field.

    • Many companies offer tuition reimbursement for employees pursuing higher education.

    • There may be opportunities for promotions or career advancement with additional qualifications.

    • Networking with professionals in the industry can provide insights into further education options.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Best communication skills
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. How much you are expecting salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Be brave and confident

Altruist Technologies interview questions for designations

 Customer Support Representative

 (1)

 Customer Support Officer

 (1)

 Customer Executive

 (1)

 Customer Care Executive

 (6)

 Customer Service Executive

 (4)

 Customer Relationship Executive

 (1)

 Email Support Executive

 (1)

 Customer Advisor

 (1)

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. What is BPO ? Strength, Weakness
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting non-core business activities to a third-party provider.

    • Strengths: cost savings, access to specialized skills, increased efficiency, flexibility

    • Weaknesses: language barriers, cultural differences, security concerns, lack of control over outsourced processes

    • Examples of BPO services: customer support, data entry, accounting, human resources

    • BPO providers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Best to start ,If your English is not as good as u think🤣

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction, experience (if any)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confindent while your speaking, be loud if it's a telephonic round, be energetic and be honest the organization is very friendly with the employees.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Relevant Experience
  • Q2. Working hours and compensation
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Assignment 

Essay writing and english typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - Stringent with salary. Horrible leave policy. No work life balance. Over exploitative nature. Not even a decent place to work at. Not a good company to work for.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It included versant test

Round 2 - Assignment 

Assignemnt to write a essay about any provided topic

Round 3 - One-on-one 

(1 Question)

  • Q1. It was a technical operations round
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. In which role do we have vacancy semi voice or the voice
  • Q2. Non voice like backend executive

Interview Preparation Tips

Interview preparation tips for other job seekers - If your take the online interview I am ready take or else face to face

Altruist Technologies Interview FAQs

How many rounds are there in Altruist Technologies Customer Support Executive interview?
Altruist Technologies interview process usually has 1-2 rounds. The most common rounds in the Altruist Technologies interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Altruist Technologies Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Altruist Technologies. The most common topics and skills that interviewers at Altruist Technologies expect are BPO Voice, CSAT, Domestic Voice Process, Inbound Customer Service and Non Voice Process.
What are the top questions asked in Altruist Technologies Customer Support Executive interview?

Some of the top questions asked at the Altruist Technologies Customer Support Executive interview -

  1. What is BPO ? Strength, Weakn...read more
  2. Higher studies chanc...read more
  3. Able to rotational shi...read more

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Altruist Technologies Customer Support Executive Interview Process

based on 7 interviews

2 Interview rounds

  • HR Round - 1
  • HR Round - 2
View more
Altruist Technologies Customer Support Executive Salary
based on 280 salaries
₹1 L/yr - ₹4 L/yr
26% less than the average Customer Support Executive Salary in India
View more details

Altruist Technologies Customer Support Executive Reviews and Ratings

based on 55 reviews

2.9/5

Rating in categories

2.9

Skill development

2.8

Work-life balance

2.2

Salary

3.0

Job security

3.1

Company culture

2.2

Promotions

2.7

Work satisfaction

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