10+ Concentrix Corporation Senior Customer Service Associate Interview Questions & Answers | Complete Prep Guide 2025

Concentrix Corporation Senior Customer Service Associate Interview Experiences

3 interviews found

Senior Customer Service Associate Interview Questions & Answers

Anonymous

posted on 4 May 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Senior Customer Service Associate Interview Questions & Answers

Anonymous

posted on 7 Jun 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk in a flow. Prepare the basic outline of what you're going to say. Treat the interview as a conversation (Notice how footballers give candid interviews)

Senior Customer Service Associate Interview Questions & Answers

Anonymous

posted on 13 Oct 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Senior Customer Service Associate interview:

Working in rotational shift
Grammer and communication

Interview preparation tips for other job seekers - Need to be confidence and appreciate the opportunity your have got to work with MNC company.

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Senior Associate Interview Questions & Answers

Wipro

Anonymous

posted on 24 Mar 2018

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

Senior Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 11 Oct 2020

I appeared for an interview in Apr 2020.

Interview Questionnaire

2 Questions

Q1. Same questions like how do you see yourself down the line 5 years.

Add your answer

Q2. Hobbies, Giving topic and need to speak for next 2 minutes.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The companies are hiring employees not machines correct. So the person taking interview should have conversation. I agree relating to process it is required but on the other hand some random conversation should also be initiated. And in this random conversation the interviewer should judge the candidate thought process and his ability to judge and go beyond the limits. And also please this is my personal request allow the candidates to ask questions on salary and other benefits because later it happens the candidate is not provided clear details and gets trapped. This create negative impact on the Companies image.

Senior Associate Interview Questions & Answers

Genpact

Anonymous

posted on 4 May 2019

Interview Questionnaire

2 Questions

Q1. About previous experience.And role of current job

View 1 more answer

Q2. Telephonic HR interview about salary

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Experience

Senior Associate Interview Questions & Answers

Tech Mahindra

posted on 10 Sep 2020

I applied via Recruitment Consultant and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire

6 Questions

Q1. Tell me about yourself, Why do you want to join our company ?

View 1 more answer

Q2. I expressed all about myself. I told what am I best at..like I am good at communication skills.. I love to converse with different people from my childhood.. so this voice job profile suits me the best..

Add your answer

Q3. Why do you think we should select you ONLY for this post ???

Add your answer

Q4. What are your hobbies ???

Add your answer

Q5. How quick you can join our company?

Add your answer

Q6. How much Salary do you expect ?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please study about the company's background before you go for the interview, please wear formal clothes, iron them, carry your educational documents in a neat folder and file them properly, drink water before appearing for the interview, keep eye to eye contact, be comfortable while answering the questions asked, keep yourself calm throughout the whole interview process ..

Senior Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 28 Apr 2021

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. About previous experience, why did I leave the job.

Add your answer

Q2. The exact reasons I have provided along with the experience.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand their question, do not give excuss answers which may prolong in other questions.

Senior Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 6 Aug 2021

I applied via Walk-in and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Reagrding education, background, work experience etc

Add your answer

Q2. Just see the confindace of interviewer, not a languages

Add your answer

Q3. Langugaes does not impact on production

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask regarding to work experince , see the confidence of interviewer , where he/she can work or not

Senior Associate Interview Questions & Answers

Wipro

Anonymous

posted on 26 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Jam and previous work experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through two rounds of interview and documentation part is a very long process took me nearly a month

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Senior Customer Service Associate interview?

Concentrix Corporation interview process usually has 3 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, One-on-one Round and HR.

How to prepare for Concentrix Corporation Senior Customer Service Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Calling, Communication Skills, Customer Handling, Customer Satisfaction Index and Customer Service.

What are the top questions asked in Concentrix Corporation Senior Customer Service Associate interview?

Some of the top questions asked at the Concentrix Corporation Senior Customer Service Associate interview -

How do you deal with criticism or setbac...read more
Why concentrix on...read more
What is hoby or dr...read more

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Concentrix Corporation Senior Customer Service Associate Salary

based on 215 salaries

₹1.9 L/yr - ₹6 L/yr

11% more than the average Senior Customer Service Associate Salary in India

View more details

Concentrix Corporation Salaries in India

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