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Concentrix Corporation
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Concentrix Corporation Senior Customer Service Associate Interview Questions and Answers
Concentrix Corporation Senior Customer Service Associate Interview Experiences
3 interviews found
Anonymous
(2 Questions)
- Q1. 1 Tell to me about ur self introduce with experience
- Ans.
I am an experienced customer service professional with a passion for helping people.
I have worked in customer service for 5 years, with a focus on resolving customer issues and providing excellent service.
I am skilled in communication, problem-solving, and conflict resolution.
In my previous role, I was able to increase customer satisfaction ratings by 20% through implementing new processes and training programs.
I am ex...
- Q2. What is hoby or dream
- Ans.
My dream is to become a successful writer and publish a book.
I have always been passionate about writing and have been writing stories and poems since childhood.
I have taken writing courses and workshops to improve my skills.
I am currently working on a novel and hope to get it published one day.
My ultimate goal is to become a full-time writer and make a living doing what I love.
Selected
I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. From where did you learn about this job opportunity?
Logical questions, MCQs, these questions test your critical thinking skills.
(2 Questions)
- Q1. Why do you want to join this company in particular?
- Q2. How do you deal with criticism or setbacks?
- Ans.
I view criticism as an opportunity for growth and use setbacks as motivation to improve.
I listen carefully to the feedback and try to understand the root cause of the criticism.
I reflect on my actions and consider how I can make improvements based on the feedback received.
I stay positive and focus on finding solutions rather than dwelling on the setback.
I seek guidance from mentors or colleagues to gain different persp...
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Till me about yourself
- Q2. Why concentrix only?
- Ans.
Concentrix offers a supportive work environment, opportunities for growth, and a strong focus on customer satisfaction.
Concentrix has a reputation for providing excellent customer service
The company values employee development and offers opportunities for career advancement
Concentrix has a strong focus on customer satisfaction and provides the necessary tools and resources to deliver exceptional service
The company cult
- Q3. What is your salary expectations?
- Q4. Tell me about your work experience and reason for leaving?
Versent test which is mandatory
Interview Preparation Tips
- Working in rotational shift
- Grammer and communication
What people are saying about Concentrix Corporation
Interview questions from similar companies
I applied via Referral and was interviewed before Oct 2020. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What is Non-PO?
- Ans.
Non-PO refers to purchases made without a purchase order.
Non-PO purchases are made without a formal purchase order.
These purchases are typically made for urgent or small items.
Non-PO purchases may require additional approval or documentation.
Examples of Non-PO purchases include office supplies, travel expenses, and minor repairs.
- Q2. What does FB03 stand for in SAP?
- Ans.
FB03 is a transaction code in SAP used to display financial accounting documents.
FB03 is used to view accounting documents such as invoices, credit memos, and payment receipts.
It allows users to search for documents based on various criteria such as document number, posting date, and company code.
FB03 also provides options to display document details, line items, and accounting entries.
It is commonly used by finance an...
- Q3. What are the types of Fixed Assets?
- Ans.
Fixed assets can be categorized into tangible and intangible assets.
Tangible assets include property, plant, and equipment (PPE), such as buildings, machinery, and vehicles.
Intangible assets include patents, copyrights, trademarks, and goodwill.
Fixed assets are long-term assets that are not intended for sale and are used in the production of goods or services.
Fixed assets are recorded on the balance sheet and are subje...
Interview Preparation Tips
Skills evaluated in this interview
I applied via Walk-in and was interviewed in Oct 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Only questions related to their profile.
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself.
- Q2. Do you believe in Team Work or Individual work.
- Q3. Tell me about previous experience & unforgettable movement in previous company .
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.
It was basically logical questions on maths, grammar,& on comprehensive passage
(1 Question)
- Q1. It was on self introduction.& Previous company working had been asked by HR
Interview Preparation Tips
I applied via Walk-in and was interviewed before Dec 2019. There were 3 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Bcoz i was working in banking operation so they asked me questions related to previous exp.
- Q2. Tell me about yourself?
- Q3. What is banking in simple words.
- Ans.
Banking is the business activity of accepting and safeguarding money owned by other individuals and entities.
Banks accept deposits from customers and use that money to make loans and investments.
They provide various financial services such as checking accounts, savings accounts, credit cards, and loans.
Banks also play a crucial role in the economy by facilitating the flow of money and credit.
Examples of banks include J
- Q4. What will you check if a person is NRI has come to branch for open a bank account.
- Q5. What are the documents required for open a SME account.
- Ans.
Documents required for opening an SME account.
Proof of identity and address of the business owner(s)
Proof of business registration
Business PAN card
GST registration certificate
Bank statements of the business
Business plan and projections
KYC documents of authorized signatories
Any other relevant documents as per the bank's requirements
Interview Preparation Tips
I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.
Aptitude Test is very straight forward, logical, communications are tested.
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why are you looking for a change?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
(1 Question)
- Q1. This is managers round, where a senior most probably a team lead would join to interview. Case study based questions were asked.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What do you know about company Education and other question Fluent in english is must
Interview Preparation Tips
Experience: Normal typing test and some aptitude question
Concentrix Corporation Interview FAQs
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Concentrix Corporation Senior Customer Service Associate Interview Process
based on 4 interviews
1 Interview rounds
- Resume Shortlist Round
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Concentrix Corporation Senior Customer Service Associate Reviews and Ratings
based on 62 reviews
Rating in categories
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