Concentrix Corporation Senior Customer Service Associate Interview Questions and Answers

Q1. 1 Tell to me about ur self introduce with experience
Ans. 
I am an experienced customer service professional with a passion for helping people.
• I have worked in customer service for 5 years, with a focus on resolving customer issues and providing excellent service.

• I am skilled in communication, problem-solving, and conflict resolution.

• In my previous role, I was able to increase customer satisfaction ratings by 20% through implementing new processes and training programs.

• I am ex...read more
Answered by AI
Add your answer
Q2. What is hoby or dream
Ans. 
My dream is to become a successful writer and publish a book.
• I have always been passionate about writing and have been writing stories and poems since childhood.

• I have taken writing courses and workshops to improve my skills.

• I am currently working on a novel and hope to get it published one day.

• My ultimate goal is to become a full-time writer and make a living doing what I love.
Answered by AI
Add your answer

Q1. Tell me about yourself.
Add your answer
Q2. From where did you learn about this job opportunity?
Add your answer

Logical questions, MCQs, these questions test your critical thinking skills.

Q1. Why do you want to join this company in particular?
Add your answer
Q2. How do you deal with criticism or setbacks?
Ans. 
I view criticism as an opportunity for growth and use setbacks as motivation to improve.
• I listen carefully to the feedback and try to understand the root cause of the criticism.

• I reflect on my actions and consider how I can make improvements based on the feedback received.

• I stay positive and focus on finding solutions rather than dwelling on the setback.

• I seek guidance from mentors or colleagues to gain different persp...read more
Answered by AI
Add your answer

Q1. Till me about yourself
Add your answer
Q2. Why concentrix only?
Ans. 
Concentrix offers a supportive work environment, opportunities for growth, and a strong focus on customer satisfaction.
• Concentrix has a reputation for providing excellent customer service

• The company values employee development and offers opportunities for career advancement

• Concentrix has a strong focus on customer satisfaction and provides the necessary tools and resources to deliver exceptional service

• The company cult
Answered by AI
Add your answer
Q3. What is your salary expectations?
Add your answer
Q4. Tell me about your work experience and reason for leaving?
Add your answer

Versent test which is mandatory