eClinicalWorks Senior Customer Service Associate Interview Questions and Answers

Q1. How can you handeling the customer
Ans. 
Handling customers involves active listening, empathy, problem-solving, and effective communication.
• Listen actively to understand the customer's concerns

• Show empathy and understanding towards the customer's situation

• Offer solutions or alternatives to resolve the issue

• Communicate clearly and effectively to ensure the customer's needs are met

• Follow up to ensure customer satisfaction
Answered by AI
View 1 more answer
Q2. Where do u see after 5years?
Add your answer
Q3. To grow more in my past life & want tp be a good positions
Add your answer

Q1. Java, OS, Network, Database all these areas has been covered in the interview
Add your answer

Q1. Interview with the hiring manager Answering background questions such as ''tell me about yourself''
Add your answer
Q2. ''how do you see yourself in 5 years''
Add your answer

Panel interview with the team leaders (4).

Answering competency based questions such as ''tell e about a time when you work under pressure''...

Writing an example of how you would solve an issue with a client

Interview with team lead managers.

Answering back ground questions such as ''tell me about yourself'', ''where do you see yourself in 5 years'' ...

Panel interview.

Answering competency based question such as .. 'tell me about a time when you''...