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I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.
Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
Follow up wi
I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.
Wipro BPO offers excellent customer service and has a strong reputation in the industry.
Wipro BPO has a track record of providing exceptional customer service.
The company has a strong reputation in the industry for its customer-centric approach.
Wipro BPO offers extensive training and development programs for its customer service executives.
The company has a global presence and provides opportunities for career growth a...
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.
Good customer service involves being attentive, empathetic, and efficient in resolving issues.
Active listening and understanding the customer's needs
Showing empathy and understanding towards the customer's situation
Providing efficient and effective solutions to customer issues
Being patient and courteous throughout the interaction
Following up with the customer to ensure satisfaction
Maintaining a positive attitude and pr...
based on 1 interview
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Software Engineer
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Expert Software Engineer
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