Search

Salaries

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Marks & Spencer

Compare button icon Compare button icon Compare
4.0

based on 773 Reviews

Play video Play video Video summary
filter salariesFilter salaries by

Marks & Spencer Customer Service Assistant salaries in Mumbai (Updated 2025)

Annual salary range
1 - 7 years exp.
₹2.5 Lakhs - ₹3.7 Lakhs
Avg. annual salary
unlock blur

Monthly In-hand Salary

unlock blur

10% more than the average Customer Service Assistant Salary in Retail Companies for 1 - 7 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Customer Service Assistant Salary
1 - 6 years exp. (5 salaries)
unlock-blur

₹3.1 L/yr - ₹3.7 L/yr

Merchandising, Retail & eCommerce
Customer Service Assistant Salary
6 - 7 years exp. (AmbitionBox Estimate)
unlock-blur

₹3.1 L/yr - ₹3.4 L/yr

Sales & Business Development
Customer Service Assistant Salary
1 year exp. (AmbitionBox Estimate)
unlock-blur

₹3.1 L/yr - ₹3.3 L/yr

Last Updated: 23 Jan 2025

Companies similar to Marks & Spencer for Customer Service Assistant in Mumbai

Logo
Marks & Spencer Customer Service Assistant Salary

1 - 7 years exp. (20 salaries)
unlock blur

₹2.5 L/yr - ₹3.7 L/yr

vs
Company name Avg Annual Salary Open Jobs
Logo
Jet Airways Customer Service Assistant Salary

0 - 6 years exp. (65 salaries)
unlock blur

₹1.5 L/yr - ₹4.2 L/yr

arrow icon 7% less
Logo
Teleperformance Customer Service Assistant Salary

0 - 3 years exp. (5 salaries)
unlock blur

₹1.7 L/yr - ₹3 L/yr

arrow icon 29% less
Logo
Capricorn Logistics Customer Service Assistant Salary

0 - 3 years exp. (4 salaries)
unlock blur

₹1.7 L/yr - ₹3 L/yr

arrow icon 23% less
Logo
Clear Secured Services Customer Service Assistant Salary

3 - 5 years exp. (4 salaries)
unlock blur

₹2.3 L/yr - ₹2.4 L/yr

arrow icon 26% less
Logo
Johnson & Johnson Customer Service Assistant Salary

3 - 8 years exp. (3 salaries)
unlock blur

₹2.8 L/yr - ₹4.4 L/yr

arrow icon 18% more
Customer Service Assistant salary at Marks & Spencer ranges between ₹2.5 Lakhs to ₹3.7 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 20 latest salaries received from various employees of Marks & Spencer.

Latest annual salaries shared by Marks & Spencer Customer Service Assistant in Mumbai

2mo ago
₹3.7 Lakhs
6 years exp.
4mo ago
₹3.3 Lakhs
1 year exp.
7mo ago
₹3.4 Lakhs
2 years exp.
1y ago
₹2.5 Lakhs
5 years exp.
1y ago
₹3.3 Lakhs
2 years exp.
1y ago
avg blur mobile
1 year exp.
1y ago
avg blur mobile
5 years exp.
1y ago
avg blur mobile
4 years exp.

Experience wise Marks & Spencer Customer Service Assistant salaries in Mumbai

Last Updated: 23 Jan 2025

Experience Avg Annual Salary
1 year  (3 salaries)

unlock blur

₹3.1 L/yr - ₹3.3 L/yr
2 years  (4 salaries)

unlock blur

₹1.2 L/yr - ₹3.4 L/yr
3 years  (3 salaries)

unlock blur

₹2.5 L/yr - ₹3.3 L/yr
4 years  (4 salaries)

unlock blur

₹2.5 L/yr - ₹5.7 L/yr
5 years  (3 salaries)

unlock blur

₹2.5 L/yr - ₹3.6 L/yr
View all
Marks & Spencer Customer Service Assistant Salary and Career Growth

From

To

Customer Service Assistant

₹unlock blur Lakhs/yr

1 - 8 years exp.

Manager - Finance Operations

₹unlock blur Lakhs/yr

6 - 8 years exp.

Customer Service Assistant 1 - 8 years exp.
unlock blur
Section Manager 4 - 13 years exp.
unlock blur
arrow icon 47% hike
    Manager - Finance Operations 6 - 8 years exp.
    unlock blur
    arrow icon 36% hike
    Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

    Similar Designation salaries in Marks & Spencer

    Customer Service Associate Salary
    (28 salaries)
    unlock blur
    ₹2.7 L/yr - ₹4 L/yr
    Customer Service Executive Salary
    (12 salaries)
    unlock blur
    ₹2.5 L/yr - ₹3.85 L/yr
    Customer Care Executive Salary
    (4 salaries)
    unlock blur
    ₹2.88 L/yr - ₹3.65 L/yr

    Top skills at Marks & Spencer for Customer Service Assistant

    Customer Service Sales Retail Sales Customer Handling Salesforce Visual Merchandising Stock Management Customer Service Retail Merchandising Retail Sales csa Sales Entry fashion Apparel

    Salary related reviews for Marks & Spencer

    5.0

    Rated by 1 employees for salary & benefits

    Customer Service Assistant in North Goa

    Full Time

     · 

    Sales & Business Development Department

    1.0
      •  posted on 08 Feb 2023
    2.0
     for  Salary and Benefits

    Likes

    Good benefits for staff that butter the managers and stay on their good side.

    Dislikes

    ...th/quarter/year. The manager will say you are not good enough of a sales person. Absolutely toxic environment at the Goa Store, please think thrice and do not fall for the salary and 2 week offs. In the end of the day it's your mental health that will be on the line, as it is there's alot of physical work which is not an issue but the mental stress combined with the physicality of the job will get to you.

    read more
    • Salary - Poor
      • +4 more

    Customer Service Associate in New Delhi

    Full Time

     · 

    Customer Success, Service & Operations Department

    1.0
      •  posted on 11 Aug 2023
    4.0
     for  Salary and Benefits

    Likes

    Company gives best salary and many benefits to their employees as much as possible

    read more
    • Salary - Good

    Dislikes

    Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

    read more
    • Skill development - Bad
      • +4 more

    Customer Service Executive in Hyderabad / Secunderabad

    Full Time

     · 

    Customer Success, Service & Operations Department

    5.0
      •  posted on 02 Sep 2024
    2.0
     for  Salary and Benefits

    Likes

    .... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

    read more
    • Company culture - Good

    Dislikes

    Weekoff and leave planer salary

    • Salary - Poor
      • +3 more

    Customer Service Associate in New Delhi

    Sales & Business Development Department

    3.0
      •  posted on 15 May 2018
    3.0
     for  Salary and Benefits

    Likes

    Salary/ appraisal strucktre is not good. They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.

    read more
    • Skill development - Good
      • +1 more

    Dislikes

    Work / life here is too week off but the not fix

    • Job security - Poor
      • +3 more

    Customer Service Associate in Lucknow

    Other Department

    2.0
      •  posted on 13 May 2018
    3.0
     for  Salary and Benefits

    Likes

    Salary structure & benefits

    Dislikes

    They give priorities to employee referral candidate in which most of them are fresher & undergraduate, even they treat well qualified & experienced candidate equal to fresher & undergraduate just because they joined through employee references.

    read more
    • Work satisfaction - Poor
      • +1 more
    see more salary related reviews

    Discover interview dos and don'ts from real experiences

    Top trending discussions

    View All
    Salary Discussions, Hike & Promotions
    1w (edited)
    an inside sales executive
    Unexpected job policies: stay or switch?
    I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?
    Got a question about Marks & Spencer?
    Ask anonymously on communities.
    More about working at Marks & Spencer
    golden leaf award

    #7 Best Mid-Sized Company

    golden leaf award    golden leaf award

    #2 Best Mid-Sized Retail Company - 2021

    golden leaf award

    Marks & Spencer Customer Service Assistant Salary FAQs

    What is the salary of Customer Service Assistant at Marks & Spencer in Mumbai?
    The average salary of a Customer Service Assistant at Marks & Spencer in Mumbai typically ranges from ₹2.5 Lakhs to ₹3.7 Lakhs per year, depending on experience (from 1 year to 7 years).

    The top 10% of Customer Service Assistant in Mumbai at Marks & Spencer earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹3.7 Lakhs per year. Customer Service Assistant Salaries at Marks & Spencer can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

    These estimates are based on salary data submitted by 20+ Marks & Spencer employees in India.
    What is the estimated take home salary of a Customer Service Assistant at Marks & Spencer in Mumbai?
    The estimated take-home salary of a Customer Service Assistant at Marks & Spencer in Mumbai typically ranges from ₹22,662 to ₹24,135 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹3.7 Lakhs per year for employees with experience ranging from 1 year to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Marks & Spencer. Check how we calculate in-hand salary with our in-hand salary calculator.
    What are the key skills required to be a Customer Service Assistant at Marks & Spencer in Mumbai?
    To be a Customer Service Assistant at Marks & Spencer in Mumbai, the key skills required include:

    • - Customer Service
    • - Sales
    • - Retail Sales
    • - Customer Handling
    • - Salesforce

    These skills are highly valued at Marks & Spencer and are crucial for successful performance in a Software Engineering role.
    Which companies offer higher salaries than Marks & Spencer for Customer Service Assistant in India?
    Johnson & Johnson ₹2.8 Lakhs to ₹4.4 Lakhs per year

    These companies are known for offering competitive compensation packages that can exceed the salary offered by Marks & Spencer, depending on the role and experience level.
    What is the salary of a Customer Service Assistant in companies similar to Marks & Spencer in Mumbai?
    The salary of a Customer Service Assistant at companies similar to Marks & Spencer in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

    Jet Airways ₹1.5 Lakhs to ₹4.2 Lakhs per year
    Capricorn Logistics ₹1.7 Lakhs to ₹3.0 Lakhs per year
    Clear Secured Services ₹2.3 Lakhs to ₹2.4 Lakhs per year
    Teleperformance ₹1.7 Lakhs to ₹3.0 Lakhs per year

    These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
    How the salary growth look like for a Customer Service Assistant at Marks & Spencer in Mumbai?
    The salary growth for a Customer Service Assistant at Marks & Spencer in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Assistant in Mumbai can expect the following growth trajectory at Marks & Spencer:

    Experience Average Salary Range
    1 year ₹3.1 Lakhs to ₹3.3 Lakhs per year
    2 years ₹1.2 Lakhs to ₹3.4 Lakhs per year
    3 years ₹2.5 Lakhs to ₹3.3 Lakhs per year
    4 years ₹2.5 Lakhs to ₹5.7 Lakhs per year
    and so on.

    Tell us how to improve this page.

    Marks & Spencer Customer Service Assistant salary in Mumbai ranges between ₹2.5 Lakhs to ₹3.7 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 20 Marks & Spencer latest salaries received from various employees of Marks & Spencer.