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Marks & Spencer Interview Questions, Process, and Tips

Updated 20 Feb 2025

Top Marks & Spencer Interview Questions and Answers

View all 10 questions

Marks & Spencer Interview Experiences

Popular Designations

32 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What you now about Mark's and Spencers. Your introduction. Tell about KPI's
  • Ans. 

    Marks & Spencer is a well-known British retailer offering a wide range of products including clothing, home goods, and food.

    • Marks & Spencer is a popular retail chain in the UK.

    • It was founded in 1884 and has a long history in the industry.

    • They offer a diverse range of products including clothing, home goods, and food.

    • The company is known for its high-quality products and customer service.

    • Marks & Spencer has a strong pre...

  • Answered by AI
  • Q2. About you experience Talk about your skill Talk about what you can do how you can give good service to customers
Round 3 - HR 

(1 Question)

  • Q1. All documents process Round with store manager and assistant manager.

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to talk in English so that it will make good impact on interviewer. Before giving interview please study on few information about the company and mostly don't tell them as per the resume tell that what you can do how much you are capable and how you make them proud by your work and skills. Tell about your skills and experience and tell them that you like to take new challenges so it will be effective. Thank you 😊

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. About MEP functions
  • Q2. Market rates of C&I items
  • Ans. 

    Market rates of C&I items refer to the current prices of construction and industrial materials and equipment.

    • Market rates of C&I items can vary based on factors such as location, demand, and supply.

    • Examples of C&I items include steel beams, concrete blocks, electrical wiring, and plumbing fixtures.

    • It is important for project and construction managers to stay updated on market rates to ensure accurate budgeting and cost

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a two round interview by project team. First round was taken by CM and second round was taken by GM. Mostly technical and subjective questions they asked. But the MEP manager askef very detailed questions about MEP functions

Assistant Project and Construction Manager Interview Questions asked at other Companies

Q1. What are the tests to check concrete flow?
View answer (1)

I applied via AmbitionBox and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Q5. Why should we hire you?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to do work in reputed and globally company

Retail Sales Executive Interview Questions asked at other Companies

Q1. Can you describe a situations where you had to think creatively to solve a sales problem?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Case Study 

Retail Matrix about the All KPI

Round 2 - HR 

(1 Question)

  • Q1. Salary and DOJ for the

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Section Manager Interview Questions asked at other Companies

Q1. What do you know about foam industry ? Will it be beneficial for your career ?
View answer (1)

Marks & Spencer interview questions for popular designations

 Section Manager

 (6)

 Customer Service Associate

 (5)

 Bakery Chef

 (2)

 Customer Sales Associate

 (2)

 Store Manager

 (2)

 Visual Merchandiser

 (2)

 Assistant Project and Construction Manager

 (1)

 Buyer

 (1)

Sales Associate Interview Questions & Answers

user image ravi verma

posted on 10 Feb 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself one strength and one weakness of yours. Tell me about your experience
  • Q2. Tell me about your education background
  • Q3. How will you adjust in this company.

Interview Preparation Tips

Interview preparation tips for other job seekers - groom yourself in terms of communication skills, knowledge, and personality also

Sales Associate Interview Questions asked at other Companies

Q1. How can you convince me to purchase a pen??
View answer (6)

Get interview-ready with Top Marks & Spencer Interview Questions

Coach Interview Questions & Answers

user image Anonymous

posted on 14 Apr 2021

I applied via Company Website and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1. My self 2. Your pervious Work experience & why you want to work here. 3. You have to solve CASE STUDY. 4. QUESTION RELATED TO RETAIL

Coach Interview Questions asked at other Companies

Q1. How to improve the students
View answer (1)

Interview Questionnaire 

2 Questions

  • Q1. First round experience 1.Tell me about your self. 2.Are you knowledge fashion industry.3.what is the latest mobile and three best feature.4. Interview guys asking this is my mobile please sale.5.Are u know...
  • Q2. After 21 days call for HR again your small interview please gurgaon office for in. 1.Some few question.2.how many people are handle.3. What is your floor size.4. and please visit near fashion store what is...

Section Manager Interview Questions asked at other Companies

Q1. What do you know about foam industry ? Will it be beneficial for your career ?
View answer (1)

I applied via Naukri.com and was interviewed in Mar 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Knowing your Numbers are mandatory,
  • Q2. Roll play, analytical skills

Interview Preparation Tips

Interview preparation tips for other job seekers - People are very frindly over here so they will make you comfortable dont worry,

First) introduction & what u r doing in the present compny - you need to know ur numbers correctly they might calculate in front of u nd u might get caught if u r bluffing most importantly u shld be clear about what u r doing at present,

Second)Business development- they will give u some condition u have write down how u will react on those situation nd later they will ask to explain it

Third) roll play- they will just see how much people oriented you are and how you react to their grievances,

Thats all u r done all the best mate

Section Manager Interview Questions asked at other Companies

Q1. What do you know about foam industry ? Will it be beneficial for your career ?
View answer (1)

I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Case Study 

Need to know about facts and your answers should be logically

Round 2 - HR 

(1 Question)

  • Q1. SWOT analysis is main role for hr interviews you just need to know what brand is that and you should be have good knowledge about ratail like ABV, UPT,Conversion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident lisent properly and give them correct answers logically dont confuse them by answering bcz they get more points

Customer Sales Associate Interview Questions asked at other Companies

Q1. What is KPIs and what is upt Atv Asp
View answer (1)

Interview Questionnaire 

3 Questions

  • Q1. Introduction, what is a reatil & what is a service
  • Ans. 

    Retail is the sale of goods to consumers, while service is the provision of assistance or advice to customers.

    • Retail involves selling physical products in a store or online

    • Service involves providing assistance or advice to customers, such as in a call center or at a help desk

    • Retail and service often go hand in hand, as customers may need assistance with their purchases

    • Examples of retail include clothing stores, grocery...

  • Answered by AI
  • Q2. I am Lalita Sharma. I am form Noida. I am doing BA secnd year ugnou.
  • Q3. The saleing of good to the public in shop.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Marks & Spencer Interview FAQs

How many rounds are there in Marks & Spencer interview?
Marks & Spencer interview process usually has 2-3 rounds. The most common rounds in the Marks & Spencer interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Marks & Spencer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Marks & Spencer. The most common topics and skills that interviewers at Marks & Spencer expect are Customer Service, Sales, Visual Merchandising, Retail Sales and Store Management.
What are the top questions asked in Marks & Spencer interview?

Some of the top questions asked at the Marks & Spencer interview -

  1. Introduction, what is a reatil & what is a servi...read more
  2. How you will manage an arrogant customer after shopping a product from your sto...read more
  3. When to be starting joining process will be good for y...read more
How long is the Marks & Spencer interview process?

The duration of Marks & Spencer interview process can vary, but typically it takes about less than 2 weeks to complete.

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Marks & Spencer Interview Process

based on 41 interviews

Interview experience

4.4
  
Good
View more

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Marks & Spencer Reviews and Ratings

based on 755 reviews

4.0/5

Rating in categories

3.9

Skill development

3.9

Work-life balance

3.8

Salary

4.2

Job security

4.0

Company culture

3.5

Promotions

3.8

Work satisfaction

Explore 755 Reviews and Ratings
Section Manager
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₹3.3 L/yr - ₹6 L/yr

Customer Service Associate
229 salaries
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₹2.5 L/yr - ₹4 L/yr

Visual Merchandiser
174 salaries
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₹3.2 L/yr - ₹6.5 L/yr

Store Manager
137 salaries
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₹6.5 L/yr - ₹16 L/yr

Customer Service Assistant
112 salaries
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₹2.5 L/yr - ₹4.5 L/yr

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