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Marks & Spencer Retail Sales Executive Interview Questions and Answers

Updated 7 Mar 2022

Marks & Spencer Retail Sales Executive Interview Experiences

1 interview found

I applied via AmbitionBox and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Q5. Why should we hire you?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to do work in reputed and globally company

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your GDP
  • Ans. 

    GDP stands for Gross Domestic Product, which is the total value of all goods and services produced in a country in a specific period of time.

    • GDP is used as an indicator of a country's economic health and growth.

    • It is calculated by adding up consumption, investment, government spending, and net exports.

    • For example, the GDP of the United States in 2020 was approximately $21.43 trillion.

  • Answered by AI
  • Q2. What is pen India Business per months
  • Ans. 

    The pen India business per month refers to the total sales revenue generated from pen products in India on a monthly basis.

    • Pen India business per month is the total revenue from sales of pen products in India in a given month.

    • It includes sales from all channels such as retail stores, online platforms, and direct sales.

    • Factors influencing the pen India business per month may include seasonality, marketing campaigns, and...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Self introduction
  • Q2. How to impress the customer
  • Ans. 

    To impress the customer, provide excellent customer service, listen to their needs, offer personalized recommendations, and follow up after the sale.

    • Provide excellent customer service by being friendly, attentive, and knowledgeable

    • Listen to the customer's needs and preferences to offer personalized recommendations

    • Go above and beyond by offering additional assistance or discounts

    • Follow up after the sale to ensure custom

  • Answered by AI
  • Q3. Keep with smile face then to impress then to talk to explaination
  • Q4.  Thanks ti giving this opportunity I'm sathish from indialive in dubai i have completed graduate i'm nuclear family my hobbies playig music..etc i putting hard working in my company to grow more things al...

Interview Preparation Tips

Topics to prepare for Alshaya Group Retail Sales Executive interview:
  • Retail Sales Management
Interview preparation tips for other job seekers - Giving this opportunity
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

We were given tasks and we had to overcome it

Round 3 - Group Discussion 

We were given topic and we had to debate about it among group to show communication skills and confidence.

Round 4 - One-on-one 

(3 Questions)

  • Q1. How long do you see as yourself working
  • Q2. What is your goal in life
  • Q3. Why do you choose decathlon as your choice to work

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous and have faith in yourself. Be yourself and honest. Be clear about why you have applied and what is aim with the company

I applied via Company Website and was interviewed before Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell Me About Yourself
  • Ans. 

    Experienced retail professional with strong leadership skills and a passion for customer service.

    • Over 5 years of experience in managing retail stores

    • Proven track record of increasing sales and improving customer satisfaction

    • Skilled in team management, training, and development

    • Excellent communication and problem-solving abilities

    • Passionate about creating a positive shopping experience for customers

    • Implemented strategies...

  • Answered by AI
  • Q2. Why you are looking for Job Change
  • Ans. 

    Looking for new challenges and growth opportunities in a different retail environment.

    • Seeking a change to broaden my experience and skills in managing a larger team.

    • Interested in exploring new markets and customer demographics.

    • Want to work in a company that aligns more with my personal values and mission.

    • Desire to take on additional responsibilities and contribute to the success of a different retail store.

    • Seeking a be

  • Answered by AI
  • Q3. What's is your Strength
  • Ans. 

    My strength is my ability to effectively manage and motivate a team, resulting in increased sales and customer satisfaction.

    • Strong leadership skills

    • Excellent communication and interpersonal skills

    • Proven track record of achieving sales targets

    • Ability to analyze data and make informed decisions

    • Experience in implementing effective merchandising strategies

    • Customer-centric approach

    • Problem-solving and decision-making abiliti

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Who You Are
Don't Jump just for MONEY

I applied via Company Website and was interviewed in Jun 2019. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. How to Increase sale, Marketing planning,
  • Ans. 

    To increase sales and improve marketing planning, focus on customer engagement, targeted promotions, data analysis, and effective communication.

    • Enhance customer engagement through personalized interactions and exceptional customer service.

    • Implement targeted promotions and discounts to attract new customers and retain existing ones.

    • Analyze sales data to identify trends, customer preferences, and areas for improvement.

    • De...

  • Answered by AI
  • Q2. How to Motivate Employee?
  • Ans. 

    Motivating employees involves setting clear goals, providing recognition and rewards, fostering a positive work environment, and offering opportunities for growth and development.

    • Set clear goals and expectations for employees

    • Provide regular feedback and recognition for their achievements

    • Offer rewards and incentives for meeting or exceeding targets

    • Create a positive work environment by promoting teamwork and open communi...

  • Answered by AI
  • Q3. Why do you want to join this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - I see my good future in this company.thatswhy i wanted to join.

I was interviewed before Aug 2016.

Interview Questionnaire 

2 Questions

  • Q1. Tell us Something About Yourself
  • Q2. Case Senario of Customer - What would you Do if a customer is Fighting at a Cash Desk for a Refund without Bill

Interview Preparation Tips

Round: HR Interview
Experience: 10 years of experience in Retail Background in leading Brands with customer Service and Communication & for my Personal Background HSC Passed in 2007 in Commerce Steam in my family there are 3 Dependents


Tips: A very Tricky Question which is also know as the Ice Breaker and need to think and Reply properly


Round: Behavioural Interview
Experience: 1st of all will go near to the Cash Desk and and Listen to the Customer issue then will speak to the customer and ask her to come aside as there would be customer standing waiting for the billing, now apologies her for the inconvenience and Explain her the Company Polices and the Government Policies and make her understand whats the reason that can't be refund

Tips: in Case Study it has to be real and correct words fake story can easily b caught and lead you to

Skills: Communication And Confidence
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is your name
  • Q2. Speaking you introduction
  • Q3. You carrr object
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Self introduction
  • Q2. How to impress the customer
  • Ans. 

    To impress the customer, provide excellent customer service, listen to their needs, offer personalized recommendations, and follow up after the sale.

    • Provide excellent customer service by being friendly, attentive, and knowledgeable

    • Listen to the customer's needs and preferences to offer personalized recommendations

    • Go above and beyond by offering additional assistance or discounts

    • Follow up after the sale to ensure custom

  • Answered by AI
  • Q3. Keep with smile face then to impress then to talk to explaination
  • Q4.  Thanks ti giving this opportunity I'm sathish from indialive in dubai i have completed graduate i'm nuclear family my hobbies playig music..etc i putting hard working in my company to grow more things al...

Interview Preparation Tips

Topics to prepare for Alshaya Group Retail Sales Executive interview:
  • Retail Sales Management
Interview preparation tips for other job seekers - Giving this opportunity
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Next question about your past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and you will get the job and try not to cross the interviewers questions

Marks & Spencer Interview FAQs

How many rounds are there in Marks & Spencer Retail Sales Executive interview?
Marks & Spencer interview process usually has 1 rounds. The most common rounds in the Marks & Spencer interview process are HR.

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Marks & Spencer Retail Sales Executive Salary
based on 10 salaries
₹2.5 L/yr - ₹7.2 L/yr
48% more than the average Retail Sales Executive Salary in India
View more details

Marks & Spencer Retail Sales Executive Reviews and Ratings

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5.0/5

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5.0

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