Marks & Spencer Retail Sales Executive Interview Questions and Answers

Q1. What is the current fashion trends
Ans. 
Current fashion trends include oversized blazers, statement sleeves, and chunky sneakers.
• Oversized blazers are a popular trend for both men and women, adding a chic and sophisticated touch to any outfit.

• Statement sleeves, such as puff sleeves or bishop sleeves, are a fun and playful trend that can elevate a simple top or dress.

• Chunky sneakers, also known as dad sneakers, are a comfortable and stylish footwear option th
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Q2. Do you know KPI
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Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.
• KPIs are specific, measurable, achievable, relevant, and time-bound metrics used to evaluate the success of an organization or individual in reaching their goals.

• Examples of KPIs in sales include sales revenue, customer acquisition cost, conversion rates, and customer lifetime value.

• KP...read more
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Q1. Self introduction
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Q2. KPI,S information
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Q3. First job place
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Q4. What is the primary and secondary sale
Ans. 
Primary sale refers to the initial sale of a product or service to a customer, while secondary sale refers to additional sales made to the same customer after the primary sale.
• Primary sale is the first transaction between the customer and the company.

• Secondary sale involves selling additional products or services to the same customer.

• Primary sale focuses on acquiring new customers, while secondary sale focuses on maxim...read more
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Q5. How can improve your sale
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To improve sales, I can focus on building relationships with customers, offering personalized recommendations, and staying updated on product knowledge.
• Build relationships with customers to create loyalty and repeat business

• Offer personalized recommendations based on customer needs and preferences

• Stay updated on product knowledge to provide accurate information and answer any questions

• Utilize upselling and cross-sellin...read more
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Q1. Self introduction
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Q2. KPI,S Introduction
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Q3. Store Related KRA
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Q4. Primary and secondary sale
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Q5. How can improve the sale
Ans. 
To improve sales, focus on customer service, product knowledge, and building relationships.
• Provide excellent customer service to build trust and loyalty

• Increase product knowledge to better assist customers and upsell

• Build relationships with customers to encourage repeat business

• Implement sales promotions and discounts to attract new customers

• Utilize social media and online marketing to reach a wider audience
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Q1. About my self , we talked about my hobbies, they ask with some situations
Ans. Just be yourself tell whatever is correct about you.
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Q2. Styling Yourself in a party.
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Q3. Styling a model for a party
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Styling a model for a party involves choosing the right outfit, accessories, and makeup to create a glamorous look.
• Start by selecting a statement outfit that fits the theme of the party

• Accessorize with jewelry, handbags, and shoes that complement the outfit

• Choose a hairstyle and makeup look that enhances the overall appearance

• Consider the venue and weather when selecting the outfit and accessories
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Q4. Some situations questions
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Q5. And questions on whatyou speak
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Ask on styling and make a dress of your imagination

Q1. Kpi kra product introduction
Ans. 
KPIs for measuring success of product introduction
• Identify target market and set sales goals

• Track customer feedback and satisfaction

• Monitor product adoption rate and market share

• Analyze sales data and adjust marketing strategy accordingly
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Q2. Satyam grooming body language
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Q1. First where did you working?
Ans. I was working at retail shop.
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Q1. How much years of experience to you have.?
Ans. I am having four years of experience in fashion retail shop
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Q1. Whait is fbricm in ethnicwear
Ans. 
Fabric in ethnic wear refers to the material used to make traditional clothing.
• Fabric plays a crucial role in determining the look, feel, and quality of ethnic wear.

• Common fabrics used in ethnic wear include silk, cotton, chiffon, georgette, and velvet.

• Different fabrics have different properties, such as silk being luxurious and breathable, while velvet is soft and plush.

• The choice of fabric depends on the occasion, cl...read more
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Q2. What is knowledge in retail
Ans. 
Knowledge in retail refers to understanding the industry, market trends, customer behavior, and product knowledge.
• Understanding the retail industry and its dynamics

• Keeping up with market trends and changes

• Knowing customer behavior and preferences

• Having in-depth product knowledge

• Being familiar with sales techniques and strategies

• Understanding pricing and promotions

• Knowing how to analyze sales data and metrics

• Being aware
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Q3. Customer ko kese treat kare kese sell kare
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Q4. Your full Introduction in english
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Q1. How to a sale our product with how margin in the distributor ??
Ans. 
To increase sales with higher margins in the distributor, focus on value proposition, relationship building, and negotiation skills.
• Highlight the unique selling points and value proposition of the product to justify higher margins.

• Build strong relationships with distributors to gain their trust and loyalty.

• Utilize effective negotiation skills to secure better margins while ensuring mutual benefit.

• Provide incentives or ...read more
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