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3.9

based on 21.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Reliance Retail Customer Service Associate Reviews

Updated 31 Jan, 2025
Overall Rating
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4.1/5
based on 417 reviews

Rating distribution

Category Ratings

4.1

Job security

4.0

Company culture

4.0

Skill development

3.9

Work-life balance

3.8

Work satisfaction

3.7

Salary

3.3

Promotions

What employees say about Reliance Retail?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

93% employees reported

Rotational Shift

Rotational Shift

43% employees reported

Flexible timing

Flexible timing

52% employees reported

No travel

No travel

52% employees reported

Gender based rating

4.0
female

Rated by Women

56 reviews

4.2
male

Rated by Men

318 reviews

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Top Mentions in Reliance Retail Customer Service Associate Reviews

417 reviews found

Sort by: Popular
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People also ask about Reliance Retail's Customer Service Associates

Is Reliance Retail a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 417 employee reviews, it's clear that most customer service associates have a positive experience working at Reliance Retail. Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
Does Reliance Retail pay their Customer Service Associates well?
According to AmbitionBox reviews, Reliance Retail customer service associates rate their salary and benefits at 3.7 out of 5, based on 417 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Reliance Retail's customer service associates salaries here and to read reviews specifically about salary and benefits at Reliance Retail for customer service associates, click here .
How is the work culture at Reliance Retail for Customer Service Associates?
Work culture at Reliance Retail for customer service associates is rated 4.0 out of 5 by 417 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Reliance Retail. To read reviews specifically about work culture at Reliance Retail for customer service associates, click here .
How is the job security at Reliance Retail for Customer Service Associates?
Based on 417 reviews on AmbitionBox, Reliance Retail's customer service associates rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Reliance Retail, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Reliance Retail for customer service associates, click here .
Is work from home available to Customer Service Associates at Reliance Retail?
According to AmbitionBox, 5% of Reliance Retail's customer service associates work from home permanently, 93% work from the office, and 2% follow a hybrid model, based on 38 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Reliance Retail for customer service associates, click here.

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Reliance Retail Customer Service Associate Salary
based on 544 salaries
β‚Ή0.7 L/yr - β‚Ή4 L/yr
33% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
18 total responses
+5 more benefits
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