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Reliance Retail

3.9

based on 23k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Reliance Retail Customer Service Associate Reviews

Updated 29 Mar, 2025

Overall Rating

4.2/5

based on 436 reviews

8% above industry's average

know more

Category Ratings

4.1

Job Security

4.1

Skill Development

4.0

Company Culture

3.9

Work-Life Balance

3.9

Work Satisfaction

3.7

Salary

3.2

Promotions

What employees say about Reliance Retail?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

94% employees reported

Rotational Shift

44% employees reported

Flexible timing

52% employees reported

No travel

52% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

60 reviews

4.2

Rated by Men

333 reviews

Reliance Retail is rated 3.9 out of 5 stars on AmbitionBox, based on 436 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

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436 reviews found

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Customer Service Associate in New Delhi (working remotely)

Full Time

Retail & B2C Sales Department

5.0

posted on 02 Jan 2024

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top Reliance Retail Customer Service Associate Interview Questions

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Customer Service Associate interview

Q1. What is customer service?

View answers (4)

asked in

Customer Service Associate interview

Q2. How opret to cash till

View answer (1)

asked in

Customer Service Associate interview

Q3. What is the retail

View answers (2)

asked in

Customer Service Associate interview

Q4. What is FIFO FEFO

View answer (1)

asked in

Customer Service Associate interview

Q5. What is gandola

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Customer Service Associate in Cooch Behar

Full Time

Retail & B2C Sales Department

5.0

posted on 26 Oct 2023

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Read Reliance Retail Customer Service Associate Reviews based on locations

Customer Service Associate in Khurja

Full Time

Operations Department

5.0

posted on 26 Oct 2023

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Reliance Retail.

Customer Service Associate in Nagercoil

Full Time

Retail Store Operations Department

4.0

posted on 09 Nov 2023

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Top trending discussions

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Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Top Rated Mega Company - 2024

Top Rated Retail Company - 2024

HQ - Ghansoli, Navi Mumbai

Retail

1 Lakh+ Employees (India)

FMCG

Jewellery

Fashion & Textile

Beauty & Personal Care

Consumer Electronics & Appliances

People also ask about Reliance Retail's Customer Service Associates

Is Reliance Retail a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 436 employee reviews, it's clear that most customer service associates have a positive experience working at Reliance Retail. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.

Does Reliance Retail pay their Customer Service Associates well?

According to AmbitionBox reviews, Reliance Retail customer service associates rate their salary and benefits at 3.7 out of 5, based on 436 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Reliance Retail's customer service associates salaries here and to read reviews specifically about salary and benefits at Reliance Retail for customer service associates, click here .

How is the work culture at Reliance Retail for Customer Service Associates?

Work culture at Reliance Retail for customer service associates is rated 4.0 out of 5 by 436 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Reliance Retail. To read reviews specifically about work culture at Reliance Retail for customer service associates, click here .

How is the job security at Reliance Retail for Customer Service Associates?

Based on 436 reviews on AmbitionBox, Reliance Retail's customer service associates rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Reliance Retail, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Reliance Retail for customer service associates, click here .

Is work from home available to Customer Service Associates at Reliance Retail?

According to AmbitionBox, 4% of Reliance Retail's customer service associates work from home permanently, 94% work from the office, and 2% follow a hybrid model, based on 49 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

Reliance Retail Customer Service Associate Reviews by Locations

Reliance Retail Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 436 Reliance Retail reviews submitted by Reliance Retail employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Reliance Retail is the right company for you. 44% of employees reported the w...