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3.9

based on 21.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Reliance Retail Customer Service Associate Kolkata Reviews

based on 19 reviews
Updated 10 Aug, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

4.0

Job Security

4.0

Skill development

3.8

Company culture

3.6

Salary & Benefits

3.5

Work-Life balance

3.4

Promotions/Appraisal

3.3

Work Satisfaction

Top Mentions in Reliance Retail Customer Service Associate Kolkata Reviews

19 reviews found

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Career Growth
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Smarten Spaces
Need help in deciding from the following offers
I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Reliance Retail, Kolkata Customer Service Associates

Is Reliance Retail, Kolkata a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 19 employee reviews, it's clear that most customer service associates have an average experience working at Reliance Retail, Kolkata. Job Security holds the highest rating at 4.0, while work satisfaction is rated the lowest amongst all factors at 3.3. Read reviews about job security and work satisfaction on AmbitionBox.
Does Reliance Retail, Kolkata pay their Customer Service Associates well?
According to AmbitionBox reviews, Reliance Retail, Kolkata customer service associates rate their salary and benefits at 3.6 out of 5, based on 19 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Reliance Retail, Kolkata's customer service associates salaries here and to read reviews specifically about salary and benefits at Reliance Retail, Kolkata for customer service associates, click here.
How is the work culture at Reliance Retail, Kolkata for Customer Service Associates?
Work culture at Reliance Retail, Kolkata for customer service associates is rated 3.8 out of 5 by 19 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Reliance Retail, Kolkata for customer service associates, click here.
How is the job security at Reliance Retail, Kolkata for Customer Service Associates?
Based on 19 reviews on AmbitionBox, Reliance Retail, Kolkata's customer service associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Reliance Retail, Kolkata, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Reliance Retail, Kolkata for customer service associates, click here.

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Reliance Retail Customer Service Associate Reviews by Locations

Reliance Retail Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 Reliance Retail reviews submitted by Reliance Retail employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Reliance Retail is the right company for you. 46% of empl...oyees reported the working days at Reliance Retail as Rotational Shift. 62% employees reported the work timings at Reliance Retail as Strict timing. Read more

Gender Based Ratings for Reliance Retail Customer Service Associate Kolkata

based on 18 reviews
1.5
Rated by 3 Women

Rated 2.9 for Salary & Benefits and 2.6 for Job Security

women
4.0
Rated by 15 Men

Rated 4.1 for Job Security and 4.1 for Skill Development

men

Working Days for Reliance Retail Customer Service Associate Kolkata

based on 19 reviews
Rotational Shift
46%
Monday to Saturday
36%
Other
18%

Work Timings for Reliance Retail Customer Service Associate Kolkata

based on 19 reviews
Flexible timing
Strict (1.30pm - 10.30pm)
Strict (1pm - 1pm)
38%
9%
9%
44% employees reported other strict timings

Shift Timings for Reliance Retail Customer Service Associate Kolkata

based on 19 reviews
Day shift
Night shift
86%
14%

Business Travel for Reliance Retail Customer Service Associate Kolkata

based on 19 reviews
No travel
66%
Within city
20%
International travel
7%
Within country
7%
Reliance Retail Customer Service Associate Salaries in Kolkata
based on 98 salaries
₹0.9 L/yr - ₹3 L/yr
34% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Reliance Retail Customer Service Associate Kolkata
softskill
Job/Soft skill training
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
View All
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