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Reliance Retail

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based on 23.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Retail Company - 2024

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Reliance Retail Customer Service Associate Bangalore / Bengaluru Reviews

Updated 14 Mar, 2025

Overall Rating

3.8/5

based on 12 reviews

Rating distribution

5

3 (25.0%)

4

5 (41.7%)

3

3 (25.0%)

2

0 (0%)

1

1 (8.3%)

Category Ratings

4.1

Work satisfaction

3.9

Company culture

3.7

Job security

3.6

Salary

3.6

Skill development

3.5

Work-life balance

2.7

Promotions

What employees say about Reliance Retail?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

38% employees reported

Flexible timing

63% employees reported

Within city

62% employees reported

View more detailed insights

Gender based rating

4.6

Rated by Women

4 reviews

4.0

Rated by Men

7 reviews

Reliance Retail is rated 3.8 out of 5 stars on AmbitionBox, based on 12 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction wi ... Read more

Reliance Retail is rated 3.8 out of 5 stars on AmbitionBox, based on 12 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Recruitment & Talent Acquisition Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Nov 2024

Likes

1. Working hours 2. Salary 3. Work

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

I never got get positive vibes with our cluster manager Mr Pranjith, there is no option to escalate our problem with higher officials. High level designation people are not good in the reliance jewellery SIS format, that's why people leaving the company. This is purely my opinion and experience

Promotions - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Sep 2024

Likes

The company was very Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Top Reliance Retail Customer Service Associate Interview Questions

asked in Customer Service Associate interview

Q1. What is customer service?

View answers (4)

asked in Customer Service Associate interview

Q2. How opret to cash till

View answer (1)

asked in Customer Service Associate interview

Q3. What is the retail

View answers (2)

asked in Customer Service Associate interview

Q4. What is FIFO FEFO

View answer (1)

asked in Customer Service Associate interview

Q5. What is gandola

View answer (1)

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Retail Store Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Dec 2023

Likes

Worst, fully harassment on employees Dislike button 👎 don't give week offs, leaves 😡

Dislikes

Completely worst i don't like the management team they treat employees like gulama and there is no growth and there is value to the floor employees

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Retail Store Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Feb 2023

Likes

I like the company process on Reliance retail

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing all good

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Business Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Apr 2023

Likes

Good support in the staff and team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No no

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 19 Dec 2024

Likes

Salary will come on time

Work satisfaction - Good

Dislikes

Heavy pressure

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work-life balance - Poor

You are reading trusted reviews. Keep reading to find out more about Reliance Retail.

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

4.0

posted on 25 Dec 2023

Overall Rating

Discover interview dos and don'ts from real experiences

Customer Service Associate in Bangalore / Bengaluru

Grocery Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Apr 2022

Likes

It's a really good apportunity to grow

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

It's good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore / Bengaluru

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 25 Jul 2020

Likes

Good experience

Job security - Good

Dislikes

No future

Company culture - Poor

Work Details

In store need to do sales ,billing,

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore / Bengaluru

Vision Care Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 May 2022

Likes

Ok to work it fine atmosphere

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore / Bengaluru

Supervisor Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 04 Dec 2017

Likes

Innovation and work life balance

Salary - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Multiple task to be performed at the same instant and customer dissatisfaction inspite of hard work

Skill development - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

Hectic

Work timings: Flexible Timings

Work related travel: This is a desk job.

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

Got a question about Reliance Retail?

Ask anonymously on communities.

Customer Service Associate Jobs at Reliance Retail

Customer Service Associate (Women on break)

Mumbai, Chennai +1

5-10 Yrs

Not Disclosed

More about working at Reliance Retail

#1 Best Mega Retail Company - 2022

HQ - Ghansoli, Navi Mumbai
Retail
1 Lakh+ Employees (India)
FMCG
Jewellery
Fashion & Textile
Beauty & Personal Care
Consumer Electronics & Appliances

Tell us how to improve this page.

Reliance Retail Customer Service Associate Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Reliance Retail reviews submitted by Reliance Retail employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Reliance Retail is the right company for you. 38% of empl...oyees reported the working days at Reliance Retail as Rotational Shift. 63% employees reported the work timings at Reliance Retail as Flexible timing. Read more

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Reliance Retail Reviews >
Reliance Retail Customer Service Associate Bangalore / Bengaluru Reviews

Reliance Retail Customer Service Associate Salaries in Bangalore / Bengaluru

based on 75 salaries

₹0.7 L/yr - ₹3.5 L/yr

25% less than the average Customer Service Associate Salary in India

View more details

Employee Benefits for Reliance Retail Customer Service Associate Bangalore / Bengaluru

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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