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Reliance Retail

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3.9

based on 21.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Retail Company - 2024

About
Reviews
21.2k
Salaries
66.6k
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1.5k
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Reliance Retail Customer Service Associate New Delhi Reviews

based on 18 reviews

Updated 22 Nov, 2024

Overall Rating

4.2/5

How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

3.8

Salary & Benefits

3.8

Company culture

3.8

Skill development

3.6

Work Satisfaction

3.2

Promotions/Appraisal

3.2

Work-Life balance

Reliance Retail is rated 4.2 out of 5 stars on AmbitionBox, based on 18 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Top Mentions in Reliance Retail Customer Service Associate New Delhi Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

18 reviews found

Sort by: Popular

Customer Service Associate in New Delhi

Full Time

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 22 Nov 2024

Likes

Nothing

Dislikes

Work time no schedule

Customer Service Associate in New Delhi

Full Time

Administration Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 05 Oct 2024

Likes

Good teamwork

Dislikes

Job timing issue

Customer Service Associate in New Delhi

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 29 Sep 2023

Likes

3.3 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

Dislikes

No support for growth.

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Associate in New Delhi

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Sep 2023

Likes

Nice

Dislikes

No everything is fine to work

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 17 Oct 2023

Likes

Reliance Retail and good

Dislikes

Reliance Retail and good company

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in New Delhi

Full Time

Facility Management Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 24 Jan 2024

Likes

All over I like it

Dislikes

They can't help us for rejoin

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Store Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 14 Jun 2022

Likes

Good job environment

Dislikes

No good increments

Work Details

Work days: Rotational Shift (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Reliance Retail.

Customer Service Associate in New Delhi

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 20 Apr 2022

Likes

Overall it was nice experience thanks

Dislikes

I have been working with almost 3 years no career growth no promotions I m very disappointed.

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Associate in New Delhi

Retail Store Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 03 May 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Merchandising & Planning Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Sep 2021

Likes

Yes I like this work

Dislikes

I am saying., to castumber comen Like hindi small English

Work Details

Yes

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in New Delhi

Accounts Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Feb 2020

Likes

Best place to work, growth opportunities, best salary in industry

Dislikes

Sometimes long working hours.

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in New Delhi

Csa Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Mar 2020

Likes

Good job

Dislikes

Good job retail reliance fresh

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in New Delhi

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 30 Mar 2020

Likes

Job security

Dislikes

Politics

Customer Service Associate in New Delhi

CSA Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 20 Feb 2020

Likes

No career opportunities

Dislikes

Time waisting company for employees

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in New Delhi

Store Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 07 Aug 2020

Likes

No support

Dislikes

No support

Customer Service Associate in New Delhi

Office work Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 06 Jun 2018

Overall Rating

Customer Service Associate in New Delhi

Fresh Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Jun 2019

Likes

Good

Dislikes

Good

Work Details

Good

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Full Time

Cashier Department

5.0

posted on 22 Dec 2023

Overall Rating

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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More about working at Reliance Retail

#1 Best Mega Retail Company - 2022

HQ - Ghansoli, Navi Mumbai
Retail
1 Lakh+ Employees (India)
FMCG
Jewellery
Fashion & Textile
Beauty & Personal Care
Consumer Electronics & Appliances

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Reliance Retail reviews submitted by Reliance Retail employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Reliance Retail is the right company for you. 45% of empl...oyees reported the working days at Reliance Retail as Rotational Shift. 58% employees reported the work timings at Reliance Retail as Flexible timing. Read more