Reliance Retail Reviews by 10+ Employees

What employees say about Reliance Retail?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

45% employees reported

Flexible timing

58% employees reported

No travel

56% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

2 reviews

4.2

Rated by Men

12 reviews

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Top Mentions in Reliance Retail Customer Service Associate New Delhi Reviews

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18 reviews found

Sort by: Popular

Customer Service Associate in New Delhi

Full Time

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 22 Nov 2024

Likes

Nothing

Job security - Good

Dislikes

Work time no schedule

Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Customer Service Associate in New Delhi

Full Time

Administration Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 05 Oct 2024

Likes

Good teamwork

Skill development - Good
Job security - Good
Company culture - Excellent

Dislikes

Job timing issue

Work-life balance - Poor

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Customer Service Associate in New Delhi

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 29 Sep 2023

Likes

3.3 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

Dislikes

No support for growth.

Promotions - Poor
Company culture - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Associate in New Delhi

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Sep 2023

Likes

Nice

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No everything is fine to work

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 17 Oct 2023

Likes

Reliance Retail and good

Salary - Excellent
Skill development - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good

Dislikes

Reliance Retail and good company

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in New Delhi

Full Time

Facility Management Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Jan 2024

Likes

All over I like it

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

They can't help us for rejoin

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Store Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 14 Jun 2022

Likes

Good job environment

Job security - Good

Dislikes

No good increments

Salary - Poor
Promotions - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

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Customer Service Associate in New Delhi

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Apr 2022

Likes

Overall it was nice experience thanks

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good

Dislikes

I have been working with almost 3 years no career growth no promotions I m very disappointed.

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

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Customer Service Associate in New Delhi

Retail Store Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 03 May 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees

Promotions - Poor

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Merchandising & Planning Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 14 Sep 2021

Likes

Yes I like this work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

I am saying., to castumber comen Like hindi small English

Work Details

Yes

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in New Delhi

Accounts Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Feb 2020

Likes

Best place to work, growth opportunities, best salary in industry

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sometimes long working hours.

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in New Delhi

Csa Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Mar 2020

Likes

Good job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good job retail reliance fresh

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in New Delhi

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

5.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 30 Mar 2020

Likes

Job security

Job security - Good
Promotions - Excellent

Dislikes

Politics

Salary - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Customer Service Associate in New Delhi

CSA Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 20 Feb 2020

Likes

No career opportunities

Dislikes

Time waisting company for employees

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in New Delhi

Store Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Aug 2020

Likes

No support

Dislikes

No support

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Associate in New Delhi

Office work Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Jun 2018

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Customer Service Associate in New Delhi

Fresh Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jun 2019

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good

Work Details

Good

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Full Time

Cashier Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2023

Likes

System

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

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Reliance Retail Customer Service Associate Reviews by Locations

Reliance Retail New Delhi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Reliance Retail reviews submitted by Reliance Retail employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Reliance Retail is the right company for you. 45% of empl...Read more

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Reliance Retail Customer Service Associate New Delhi Reviews

Reliance Retail Customer Service Associate New Delhi Reviews

What employees say about Reliance Retail?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

18 reviews found

Top Reliance Retail Customer Service Associate Interview Questions

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Reliance Retail Customer Service Associate Reviews by Locations

Reliance Retail New Delhi Reviews by Designations