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HGS Customer Care Executive Interview Questions and Answers
Updated
9 Nov 2023
4 interviews found
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Popular
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (6 Questions)
- Q1. Walk me through your resume Add Answer
- Q2. Why should we hire you? Add Answer
- Q3. What can you bring to the company? Add Answer
- Q4. What is your weaknesses? Add Answer
- Q5. What are your great strengths? Add Answer
- Q6. Are you flexible with shifts? Add Answer
3
HR Round (1 Question)
- Q1. Where do you see your self in the next 5 years ? Add Answer
Interview Preparation Tips
Topics to prepare for HGS Customer Care Executive interview:
- Reasearch the companies and
- Prepare set of questions
- Conduct yourself a mock intervie
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Nov 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
General aptitude writing by system
3
One-on-one Round (1 Question)
- Q1. Self introduction
Previous working experience
Just like basic conversation Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You have to learn customer handling it helps to any situation to work
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
They was asking me about myself where i do belong and about my education
3
Technical Round (1 Question)
- Q1. Computer related basic question Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - very nice persone they was no dought
Interview Questions
- Q1. Tell something about yourself?
Add Answer
- Q2. Your achievements that is relavent with the job role.
Add Answer
- Q3. Why should we hire you?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident. that's it
HGS interview questions for designations
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about HGS?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2024.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. What is a Business Process Outsourcing (BPO)? View Answers (1)
- Q2. What motivates you to pursue this job? View Answers (1)
- Q3. How much salary did you expect? View Answers (1)
- Q4. What are the main kpi in bpo View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Customer Care Executive Interview Questions
Conneqt Business Solutions
Anonymous
posted on 12 Oct 2024
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Company Website and was interviewed in Sep 2024.
2 Interview Rounds
1
One-on-one Round (4 Questions)
- Q1. Tell about yourself? View Answers (1)
- Q2. What did you know about choosing
this role? View Answers (1)
- Q3. Why should we hire you? View Answers (1)
- Q4. How to handled & manage with company members? View Answers (1)
2
HR Round (2 Questions)
- Q1. Are you flexible to work with company? View Answers (1)
- Q2. Why should we select to you ? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - My confidence to track & succeed among my choosing role.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Oct 2024.
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. Tell me about your self Add Answer
- Q2. How to handle a angry customer View Answers (1)
- Q3. Please tell me your previous experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Polite and prepare your way of expressing
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Nov 2024.
1 Interview Round
1
HR Round (4 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. What you did last day View Answers (1)
- Q3. Topic on social media Add Answer
- Q4. Topic on pollution Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - firstly, I would like to thanks ienergizer HR team they were literally very supportive, and as a fresher I love their work culture and environment to .
Harmanpreet Kaur
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Describe yourself Add Answer
- Q2. Related studies Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Communication skills Add Answer
- Q2. General questions abt customer handling Add Answer
2
One-on-one Round (2 Questions)
- Q1. General questions Add Answer
- Q2. Abt customer service Add Answer
HGS Interview FAQs
How many rounds are there in HGS Customer Care Executive interview?
HGS interview process usually has 3 rounds. The most common rounds in the HGS interview process are Resume Shortlist, HR and Aptitude Test.
How to prepare for HGS Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HGS. The most common topics and skills that interviewers at HGS expect are Customer Service, Inbound Calls, Communication Skills, Hindi and customer care.
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Customer Care Executive Interview Questions from Similar Companies
6%
less
than the average Customer Care Executive Salary in India
View more details
HGS Customer Care Executive Reviews and Ratings
based on 137 reviews
Rating in categories
|
Senior Process Consultant
1.9k
salaries
|  ₹1.2 L/yr - ₹4.6 L/yr |
|
Process Consultant
1.6k
salaries
| ₹1.2 L/yr - ₹4.8 L/yr |
|
Process Associate
889
salaries
| ₹1.2 L/yr - ₹4.5 L/yr |
|
Customer Relation Officer
789
salaries
| ₹0.8 L/yr - ₹6.1 L/yr |
|
Senior Process Associate
542
salaries
| ₹1.2 L/yr - ₹5 L/yr |
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