Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sykes Business Services Of India Team. If you also belong to the team, you can get access from here

Sykes Business Services Of India Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

Sykes Business Services Of India Non Voice Customer Care Executive Interview Questions and Answers

Updated 13 Jan 2022

Sykes Business Services Of India Non Voice Customer Care Executive Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why this job selected
  • Ans. This job seteled in my life
  • Answered by Alle Saivamshi
  • Q2. How do you work
  • Ans. My stritli and properly doing
  • Answered by Alle Saivamshi

Interview Preparation Tips

Interview preparation tips for other job seekers - This inerview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills.

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Job experience and skills and policies

Interview Preparation Tips

Interview preparation tips for other job seekers - Your telling answers properly and your resume take and go

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

asked in HGS
Q1. What is the voice and non voice processing and it roles ?
asked in HGS
Q2. How to d discuss about the customer care ?
asked in Amazon
Q3. What is responsibly as a customer care executive ?
Q4. While using social media are we getting knowledge or either we ar ... read more
asked in Foundever
Q5. Say about your life inspiration in 6 lines within 6 minutes witho ... read more

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 

We have to write an essay on given topic.

Round 3 - Versant 

(1 Question)

  • Q1. Persona versant checking english proficiency in written and listening skills. Voice versant checking your English proficiency in verbally.
Round 4 - Logical reasoning 

(1 Question)

  • Q1. English ,maths, computer knowledge, marketing knowledge aptitude, typing speed

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Non Voice Customer Care Executive interview:
  • email
  • Typing Speed
  • Advanced Excel
  • Power Point Presentation
  • MS Office Word
  • Spoken English
  • English Shorthand
Interview preparation tips for other job seekers - Any graduate can apply for non voice or voice process in customer service . Make sure your English language is strong in verbally and written. Try to write emails approx more than 200 words, and focus on typing speed. Do practice at home see videos on YouTube about versant.

I applied via Approached by Company and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. Just tell your name and tell him/her about your what have you done in your studies and tell them about your skills thats all.
  • Answered Anonymously
  • Q2. Please read about the company in which you applied for.

Interview Preparation Tips

Topics to prepare for Teleperformance Non Voice Customer Care Executive interview:
  • The company in which you applied
Interview preparation tips for other job seekers - Be calm and talk them confidently. The questions are common they are looking for good communication.

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Yes I want to give aptitude test

Round 3 - Assignment 

I want to give assignment test

Round 4 - HR 

(3 Questions)

  • Q1. HR round want to give
  • Q2. All about my self including my family background and so on
  • Q3. In hr round all about my self and qualification background also
Round 5 - One-on-one 

(3 Questions)

  • Q1. All about resume and include my self also
  • Q2. It's depends on hr what's they will also me
  • Q3. It's depends on hr what's they will ask me

Interview Preparation Tips

Interview preparation tips for other job seekers - Genpact is a very good company nice work culture and environment,i want to join it.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Night shift and communication
  • Q2. Ready to work in banking process
  • Ans. 

    Yes, I am ready to work in banking process.

    • I have experience in handling customer queries and resolving issues.

    • I am familiar with banking products and services.

    • I am comfortable working with financial systems and tools.

    • I understand the importance of confidentiality and data security in banking.

    • I am willing to undergo training to enhance my knowledge and skills in banking processes.

  • Answered by AI

I applied via Naukri.com and was interviewed in Mar 2022. There were 5 interview rounds.

Round 1 - Telephonic Call 

(1 Question)

  • Q1. Tell me something about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me something about women empowerment
Round 3 - Typing Test 

(1 Question)

  • Q1. A typing test is being conducted
Round 4 - Grammar  test 

(1 Question)

  • Q1. A grammar test is being conducted
Round 5 - Chat process test 

(1 Question)

  • Q1. Live chat process is being conducted

Interview Preparation Tips

Interview preparation tips for other job seekers - Read something about women empowerment, child labour
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Briefly Introduction
  • Q2. About banking services
  • Q3. About Skills Non technical and technical
Round 3 - Group Discussion 

Hard work vs smart work

I applied via Company Website and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What our community to say?
  • Ans. 

    Our community has positive feedback about our customer care services.

    • Our community appreciates the prompt and helpful responses from our customer care team.

    • They have mentioned that our customer care executives are knowledgeable and professional.

    • Customers have expressed satisfaction with the resolution of their issues through our customer care services.

    • Some community members have shared positive experiences of receiving...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a sterss test the interviewer wanted to test both my knowledge and communication skills and teamwork.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Amcat 

(2 Questions)

  • Q1. Paragraph writing
  • Q2. Versant test grammer
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and customer-focused individual with excellent communication skills.

    • Graduated with a degree in Communication Studies

    • Worked as a customer service representative for 2 years

    • Proficient in handling customer inquiries and resolving issues efficiently

  • Answered by AI
  • Q2. Why you want this job
  • Ans. 

    I am passionate about providing excellent customer service and enjoy helping others.

    • I have strong communication skills and enjoy interacting with people.

    • I am a problem solver and enjoy finding solutions to customer issues.

    • I am detail-oriented and strive to provide the best possible service to customers.

    • I have previous experience in customer service roles and enjoy the challenges it brings.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Non Voice Customer Care Executive interview:
  • good communication skills
Interview preparation tips for other job seekers - It was good.
Contribute & help others!
anonymous
You can choose to be anonymous

Recently Viewed

INTERVIEWS

Sykes Business Services Of India

No Interviews

INTERVIEWS

Sykes Business Services Of India

No Interviews

INTERVIEWS

Sykes Business Services Of India

No Interviews

INTERVIEWS

Delta Electronics

10 top interview questions

SALARIES

Sykes Business Services Of India

INTERVIEWS

Sykes Business Services Of India

No Interviews

LIST OF COMPANIES

Discover companies

Find best workplace

INTERVIEWS

Sykes Business Services Of India

No Interviews

INTERVIEWS

Sykes Business Services Of India

No Interviews

INTERVIEWS

Sigma Electric Manufacturing Corporation

No Interviews

Tell us how to improve this page.

Sykes Business Services Of India Non Voice Customer Care Executive Reviews and Ratings

based on 4 reviews

4.7/5

Rating in categories

4.4

Skill development

4.4

Work-life balance

4.4

Salary

4.4

Job security

5.0

Company culture

4.1

Promotions

4.4

Work satisfaction

Explore 4 Reviews and Ratings
Customer Service Representative
367 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Executive
258 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Customer Service Representative
172 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Associate
98 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Support Executive
95 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Sykes Business Services Of India with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent