Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sykes Business Services Of India Team. If you also belong to the team, you can get access from here

Sykes Business Services Of India Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Sykes Business Services Of India Non Voice Customer Care Executive Interview Questions and Answers

Updated 13 Jan 2022

Sykes Business Services Of India Non Voice Customer Care Executive Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why this job selected
  • Ans. This job seteled in my life
  • Answered by Alle Saivamshi
  • Q2. How do you work
  • Ans. My stritli and properly doing
  • Answered by Alle Saivamshi

Interview Preparation Tips

Interview preparation tips for other job seekers - This inerview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills.

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Job experience and skills and policies

Interview Preparation Tips

Interview preparation tips for other job seekers - Your telling answers properly and your resume take and go

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

asked in HGS
Q1. What is the voice and non voice processing and it roles ?
asked in HGS
Q2. How to d discuss about the customer care ?
asked in Amazon
Q3. What is responsibly as a customer care executive ?
Q4. While using social media are we getting knowledge or either we ar ... read more
asked in Foundever
Q5. Say about your life inspiration in 6 lines within 6 minutes witho ... read more

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

We have to write an essay on given topic.

Round 3 - Versant 

(1 Question)

  • Q1. Persona versant checking english proficiency in written and listening skills. Voice versant checking your English proficiency in verbally.
Round 4 - Logical reasoning 

(1 Question)

  • Q1. English ,maths, computer knowledge, marketing knowledge aptitude, typing speed

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Non Voice Customer Care Executive interview:
  • email
  • Typing Speed
  • Advanced Excel
  • Power Point Presentation
  • MS Office Word
  • Spoken English
  • English Shorthand
Interview preparation tips for other job seekers - Any graduate can apply for non voice or voice process in customer service . Make sure your English language is strong in verbally and written. Try to write emails approx more than 200 words, and focus on typing speed. Do practice at home see videos on YouTube about versant.

I applied via Approached by Company and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. Just tell your name and tell him/her about your what have you done in your studies and tell them about your skills thats all.
  • Answered Anonymously
  • Q2. Please read about the company in which you applied for.

Interview Preparation Tips

Topics to prepare for Teleperformance Non Voice Customer Care Executive interview:
  • The company in which you applied
Interview preparation tips for other job seekers - Be calm and talk them confidently. The questions are common they are looking for good communication.

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Yes I want to give aptitude test

Round 3 - Assignment 

I want to give assignment test

Round 4 - HR 

(3 Questions)

  • Q1. HR round want to give
  • Q2. All about my self including my family background and so on
  • Q3. In hr round all about my self and qualification background also
Round 5 - One-on-one 

(3 Questions)

  • Q1. All about resume and include my self also
  • Q2. It's depends on hr what's they will also me
  • Q3. It's depends on hr what's they will ask me

Interview Preparation Tips

Interview preparation tips for other job seekers - Genpact is a very good company nice work culture and environment,i want to join it.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Briefly Introduction
  • Q2. About banking services
  • Q3. About Skills Non technical and technical
Round 3 - Group Discussion 

Hard work vs smart work

I applied via Naukri.com and was interviewed in Mar 2022. There were 5 interview rounds.

Round 1 - Telephonic Call 

(1 Question)

  • Q1. Tell me something about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me something about women empowerment
Round 3 - Typing Test 

(1 Question)

  • Q1. A typing test is being conducted
Round 4 - Grammar  test 

(1 Question)

  • Q1. A grammar test is being conducted
Round 5 - Chat process test 

(1 Question)

  • Q1. Live chat process is being conducted

Interview Preparation Tips

Interview preparation tips for other job seekers - Read something about women empowerment, child labour

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell about your self
  • Q2. How many languages you know

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay positive, Patients is most important, Eye syncs, don't be nurvous, Be strong, smiling face

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Ans. Say about your education, family and siblings you have.
  • Answered by chembugari abheeshna
  • Q2. What made you to join us?
  • Ans. Say about the company which you have approached and reason.
  • Answered by chembugari abheeshna
  • Q3. Are you comfortable in night shifts?
  • Ans. Say yes, if you are interested in night shifts.
  • Answered by chembugari abheeshna
Round 3 - Aptitude Test 

Mostly this is in writing, and with in time we have to finish it.

Round 4 - Group Discussion 

They give us a topic which we have to discuss about like women empowerment.

Round 5 - HR 

(1 Question)

  • Q1. Discussing about job which we have to do, and fixing package.
  • Ans. Say something about your job which you have applied for and what made you to impress about.
  • Answered by chembugari abheeshna

Interview Preparation Tips

Topics to prepare for Genpact Non Voice Customer Care Executive interview:
  • Strategic Planning
  • System Administration
  • Keyboard
  • Client Relationship
  • Key Account Management
Interview preparation tips for other job seekers - Self introduction should be short and sweet, interviewer will ask some of the questions from our CV. Go with the confidence come with success.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Customer Service
  • Q2. Customer solving problems
  • Q3. Customer 100% solving problems.

Interview Preparation Tips

Topics to prepare for Genpact Non Voice Customer Care Executive interview:
  • Best Moment
Interview preparation tips for other job seekers - Customer understand the Problem...

Tell us how to improve this page.

Sykes Business Services Of India Non Voice Customer Care Executive Reviews and Ratings

based on 4 reviews

4.7/5

Rating in categories

4.4

Skill development

4.4

Work-life balance

4.4

Salary

4.4

Job security

5.0

Company culture

4.1

Promotions

4.4

Work satisfaction

Explore 4 Reviews and Ratings
Customer Service Representative
367 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Executive
258 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Customer Service Representative
172 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Associate
98 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Care Executive
94 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Sykes Business Services Of India with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview